RIGOL responded to my inquiry about upgrading the firmware. I had filled out the request on their website including all info from my unit. I got the response below:
Raymond,
Although Released firmware is designed to either correct or enhanced various features of an instrument there is always the possibility of the unexpected or that the "Correction" has changed how the instrument works in a particular application or situation. Without a known limitation or identified issue, firmware upgrades are not always recommended.
Currently upgrading the firmware of the DP8 requires two different files. The first of the files can be downloaded from here
Link-DP800 Boot and DSP Update
Instructions for installing the upgrade can be downloaded from here
Link-DP800FWUpgrade_To_00_01_09.pdf
Regards,
Rigol Technology
Chris Armstrong
Rigol Technologies USA, Inc.
Director of Product Marketing & SW Applications
What?
Makes me want to not upgrade! Sounds like they are hiding the fact the upgrade is buggy!
To which I replied:
Are you saying I should not upgrade the firmware or it may introduce other bugs or glitches? Your response makes me a bit leery to update my new DP832.
May I please ask if updating the firmware will compromise or require me to have my unit recalibrated?
Thank you for your time and the files.
Sincerely,
RaymondThey promptly replied with:
We have high confidence in our updates, but there are always risks. We leave it to users to weigh what the update helps them do vs the potential risks. I see no reason it should need calibrated after the fact.
Regards,
Chris
Chris Armstrong
Director of Product Marketing & SW Applications
Rigol Technologies
10200 SW Allen Blvd.
Suite C
Beaverton, OR 97005So this answers my question regarding the need for calibration.
I downloaded the files and instructions. Let me tell you, they are less than stellar and definitely not all inclusive or detailed. As it turns out, they linked me to generic information and had I not read thru the thread on this forum about current boot loader and version I would have been totally lost.
The boot process hung every time. I wasn't sure if it was just slow or what. I took the chance and realized that I had already had the current/latest boot loader version (1.09) so I skipped this and went to the second part. BAM....it started the upgrade instantly and completed. All is well right? Nope.
The instructions attempt to walk you thru pressing M1, M2, M3 etc. buttons in some pattern to update the analog boards. The issue was I never got the screen they were saying to get as the supply went straight to the normal operation screen within a second of saying it successfully updated.
Restarting the supply does show my new digital revision as 01.13.
So I'm wondering if this is it or if I somehow need to complete the other 5 steps I can't seem to access and update the analog boards.
Sorry for the long rant....