Typically if it is under 2V after a 12 hour charge, it is dead. If it is over 2V after charging, then load it with a current equal to the capacity, in this case 400ma, using a resistor of around 4R7, and see if it will still hold over 2V for more than 5 minutes. If it does pass then it is good, but most will fail. the reason they fail is both that they are poorly made, and that they are overcharged for long periods.
Take the phone off the charger, and leave it off until the battery goes low, then charge it only for the recommended charge time ( normally 12 hours) and take off again. Leaving it on for long periods damages the batteries as most chargers will always pass current through the cells and the long term overcharge will damage the cells.
However a third party pack is cheap and will work. They tend to come with 2 individual pin connectors though, so do not plug in backwards as you will kill the handset.