Make sure triggered signal swing is not too small on the screen and set trigger level to the center of the signal... you have intermitent trigger there, ie trigger level is near either the min edge o max of the signal.. activating auto (random) mode from behind the average screen. thats why average went to 0.. anyway, set to average by beginner is not a good idea.. real measurement only use peak,normal o high res. Average is only when you know what you are doing and what its for... not a daily life "i think its good" usage, it is not...