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General => General Technical Chat => Topic started by: firewalker on October 26, 2011, 08:40:30 am

Title: Find Chips banner Issue.
Post by: firewalker on October 26, 2011, 08:40:30 am
It started yesterday.

(http://i.imgur.com/KRny7.png)

Alexander.
Title: Re: Find Chips banner Issue.
Post by: Simon on October 26, 2011, 11:46:38 am
I only ever see the find chips banner if I'm not logged in !
Title: Re: Find Chips banner Issue.
Post by: McMonster on October 26, 2011, 11:58:33 am
Someone needs to put on his HTTP Magician's Hat and debug the thing starting from forum's server.
Title: Re: Find Chips banner Issue.
Post by: Bloch on October 26, 2011, 02:27:27 pm
Well it always show here in Denmark in a Chrome browser version 16
Title: Re: Find Chips banner Issue.
Post by: Simon on October 26, 2011, 03:30:10 pm
instead on my chrome browser it never shows up except when not logged in
Title: Re: Find Chips banner Issue.
Post by: EEVblog on October 27, 2011, 02:09:22 am
Bizarre, I have never had a single issue it, on any browser.

Dave.
Title: Re: Find Chips banner Issue.
Post by: IanB on October 27, 2011, 02:17:32 am
I think the problem may lie with some people's individual ISPs rather than at the server end...?
Title: Re: Find Chips banner Issue.
Post by: amspire on October 27, 2011, 02:27:22 am
If the FindChips bar is missing, try the link directly:

http://www.supplyframe.com/partner/26/leaderboard/ (http://www.supplyframe.com/partner/26/leaderboard/)

See if it works.

The error message Firewalker got is an HTML 503 error that means you are connecting, but for some reason the site is saying that page is too busy, or currently down. I can't think why it would happen to some people and not to everyone. It is probably worth letting the site know as it should be in their logs.

Because Firewalker's error was generated by an Apache HTTP server, it will be coming from the source site (supplyframe.com) , and it is unlikely to be caused by an ISP of net filter program.

Richard.
Title: Re: Find Chips banner Issue.
Post by: amspire on October 27, 2011, 03:11:55 am
Quote from: amspire on October 27, 2011, 02:27:22 am

Because Firewalker's error was generated by an Apache HTTP server, it will be coming from the source site (supplyframe.com) , and it is unlikely to be caused by an ISP of net filter program.


Unless someone or something is redirecting the link to a different server - perhaps to put up an "Ad Blocked" message from a second server, and the second server is not working.

Open a windows CMD window or a terminal window and run

Quote
ping www.supplyframe.com (http://www.supplyframe.com)

If you are not being redirected, it should be pinging IP address 50.18.175.41 or at least something beginning with "50." .  Don't expect a response - just look at the IP that it tries to ping.
Title: Re: Find Chips banner Issue.
Post by: amspire on October 27, 2011, 04:08:45 am
Ok - a little bit more information.

Depending on what part of the world you are in, there are at least 3 different IP addresses for www.supplyframe.com (http://www.supplyframe.com).

So if one of the servers is overloaded, only the people connecting to that server will have a problem. For everyone else, it will be fine.

Now it gets a bit more complicated.  If the www.supplyframe.com (http://www.supplyframe.com) link works, then you are redirected again to ads.supplyframe.com which has at least two different addresses depending on where you are in the world. So if you are connected to the overloaded server again, you will loose your Find Chips bar.

Last, because the ads.supplyframe.com site begins with "ads", if you have loaded any kind of add popup blocker, it will probably kill the Find Chips bar as well.

Richard.