Author Topic: vonjeanshop = another honest ebay seller ( Korea)  (Read 2739 times)

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Offline Kiriakos-GR

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vonjeanshop = another honest ebay seller ( Korea)
« on: July 08, 2011, 09:12:25 am »
I like to publicly thanks, the ebay shop vonjeanshop due his fantastic after sales service.  :)

At about Feb 14 2011, I got from his shop one set of AAA Ansmann rechargeable 1100mAh NiMH.
The price was very good and in the offer was an Ansmann batteries storage box.

I received the batteries, but I did not had an immediate use for them and so I just storage them.
Five weeks ago  Jun 2 2011, I started to use the batteries, and found with some surprise,
that two of the cells had issues.
The surprise was really big, because I own many Ansmann products,
like the half family of their chargers / batteries /  Digital tester, and the quality of those was always top.

And so I contacted Mr. Keidi Jang in Korea at 14-Jun, about my problem.
The seller responded with an very positive manner, and asked me if I can accept two replacement cells with out package,
and I agreed.

In the same day he send with registered mail the replacement cells, and 11 days later the package was in my door.
In it, was a sealed set of four batteries.   :)

This was an great example of service, and I do recommend his store to every one.  8)

Ansmann AAA1100mAh
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270636482129&ssPageName=ADME:X:RTQ:US:1123

Store
http://myworld.ebay.com/vonjeanshop/


 ;)
« Last Edit: July 08, 2011, 09:27:46 am by Kiriakos-GR »
 

Offline johnboxall

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #1 on: July 08, 2011, 09:43:20 am »
Thanks for that. It is nice to hear a success story from eBay for a change instead of "such and such ripped me off".

Offline RCMR

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #2 on: July 08, 2011, 11:17:52 am »
Yeah, there are some really good vendors out there.

I ordered a bunch of stuff from SparkFun once and included in the order were two spools of desoldering braid.

When the box arrived I discovered they'd only sent me one roll, although "2 rolls" were checked on the picking/packing list.

I dropped them an email and said "can you pop the missing roll into my next order".

They said "no".

Instead of doing that, they FedEx'd the roll to me from the USA to NZ,  and it was in my hands 3 days later.

Now *that's* what I call customer service!
 

Offline PeterG

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #3 on: July 08, 2011, 12:01:38 pm »
I have had dealings with a few good eBay stores. Most are in China.

Here are a couple of them.

http://stores.ebay.com.au/Sure-Electronics Good China Store-find a lot of left field items here.
http://stores.ebay.com.au/GreenForceStore Goos source of  Rechargeable Batteries.
http://stores.ebay.com.au/Rhino-Tools-Australia Good Aussie Seller.
http://stores.ebay.com.au/MAD-Electronics-Satellite  Good Aussie Seller.

It always amuses me how much they over charge for freight in the USA.

What really annoys me is the eBay stores located in China that attempt to pass themselves off as Australian.

Regards

Testing one two three...
 

Offline vtl

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #4 on: July 08, 2011, 06:57:09 pm »
I bought the Atten 858D+ after seeing it on the blog. Bought it from the cheapest seller I could find. After 2 weeks, I got a package, although looked to be much smaller than a box for a hot air station. Opened it up and it was just a cheapo wireless light switch thing. Quickly emailed the seller and he sent out the hot air station immediately. Didn't even have to go through the hassle of returning the wrong product received.
 

Offline Vertigo

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #5 on: July 08, 2011, 09:25:20 pm »
ebay gets a bad reputation from stupid people who expect unrealistic things when they buy
stuff, and then get disappointed that the $5 dollar item isn't really made out of solid gold...

plenty of good sellers out there, like recently i bought a watch, it turned out to be the wrong
color, so he sent me the right one at no extra cost, and let me keep the other one as well.
another seller actually phoned me at home when i had left a bad rating to see if they could
fix the problem, which turned out to be an automated thing from ebay itself.

atm i have bought like 100 items from cheap plastic crap to knives to multimeter to custom
leather pirate hat.

personally i am a very happy ebay shopper. :)
 

Offline PeterG

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Re: vonjeanshop = another honest ebay seller ( Korea)
« Reply #6 on: July 08, 2011, 11:02:18 pm »
eBay is the first place i look these days when i'm looking for something.

Regards
Testing one two three...
 


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