I made an order with Arrow Electronics (arrow.com) back in early May (2nd), just different components I needed for a project, at a total of $31.67 USD. At checkout I used the "Free worldwide shipping" they advertise, selecting FedEx at $0 USD.
The majority of the order was delivered by FedEx as expected, but the order had been split into two shipments and two molex connectors worth $0.87 arrived with UPS a few days later (~10th of May).
On June 7th I go on a 2 month vacation, as I'm a student living on campus most of the year.
When I get back there's an invoice from UPS asking $35.8 USD in shipping cost and fuel tax, a late payment notice with an added fee AND a final notice from a debt collector company which included "non-legal" (processing) fee and added interest, totaling $78.50 USD. (And yes, that first invoice must have taken ~a month to arrive, I checked by mail box before I left on the 7th of June).
Being pissed off at this "situation" I disputed the invoice with the debt collector, which suspended the case until further notice. At the same time I sent an email to Arrow support explaining the situation, they said they would look into it and fix it - but never received any confirmation. Now two weeks later I receive documents from UPS via the debt collector "proving" that I owe them money and that they will pursue this further (with/against me).
The documents they sent are attached below. The first document is supposed to be a form filled out by Arrow, saying that the recipient is to pay for shipping (anyone know what any of these abbreviations mean?). The second is a document UPS wants Arrow to sign in order to move the debt away from me and over to them.
Getting a large foreign company to sign a "legal"-looking document like this is impossible, and I've yet to hear anything useful from Arrow regarding this case.
I never agreed to any shipping cost, I never agreed to using UPS (I would never have made the order if UPS was the courier, as I've had many conflicts with them before), I feel like this situation is entirely between Arrow and UPS - not me.
I know nobody here can comment on the law and legal system in my country (Norway), but any advice would be helpful. Just pay and get this out of my life? Continue to refuse and risk the escalation to a legal matter, which will inevitably cost me more (even if I "win")?