Hi Everyone,
Well, I've been watching the Saleae and the development of their new models over the past year.
When I was originally looking for a logic analyzer, I was looking at the Intronix LogicPort and the Saleae Logic 16. They ended up running a 20% off coupon and I picked up a Logic 16 for $240. I later ended it picking up a LogicPort off of eBay for around $150 as well. They are very different units with different strengths and shortcomings, but the thing is that I truly love them both but I enjoy working with the Saleae Logic 16 more.
I really hope that they are able to resolve the issues they are struggling with.
I've had really great experiences in dealing with them and I am a picky customer so while other companies would consider you asking for too much and want to unload you, I've found that Saleae went further in helping me than many other companies do.
My honest take is this:
Positives:
The software before the new version for the original products was good, but the newer software (which IS compatible with the older products, again something not all companies would do) is a major improvement. It is multi-platform and more importantly open. I was able to write the HD44780 protocol analyzer for it without much trouble and with responsive help from them when I asked for it. The new software DOES have a table that shows protocol results and IS searchable now. So with the software, I am quite pleased.
Their product is unique. Most logic analyzers capture to a limited size buffer and then transfer the small amount of data to your system. I think when they added USB3 to be able to stream more data real time that this is pretty cool. To add analog to the mix as well also cool.
I can appreciate the pride they put into their product. The aluminum case, their circuit board looks very nice, etc. I'm willing to a bit more (not hugely) for something that has been made well and with pride.
They do support their customers. I think they have a 6 month return policy now which is incredible. You have plenty of time to evaluate a product and see if it meets your needs or not.
Negatives:
I think they should still offer their older products. I think it was a mistake to take out the digital only offerings. Not everyone needs analog.
The pricing was already too high on the pro series. They started at $399 and $499 and I was hoping they would come down $50 or so on each one to make them more appealing.
They tried to do too much too fast, rolling out 4 new products and new software at one time was too much and it caused things to drag on. While this may be resolved now, I think it has been a tough year for them.
Thanks,
Alan