Paypal gives me 45 days to get my money back so I think I'm going to give them until 24th June.by raising to dispute, you'll have another extra 20 days, before raising it to claim, in case the item still not arrive.
Thanks, good to know. But I hope it doesn't come to that, I don't have very good experience with PayPal's customer support.
My old account got flagged for suspicious activity (nothing really happened, I just used it few times one day) so I went through all the changing passwords, security questions (up to this point I was actually impressed by how seriously they take the security and didn't mind it at all), then uploading a scan of my passport and monthly statement from bank to prove my identity etc. but they wouldn't verify that. That was the step that required human looking on that scan and clicking a button, but for some reason that never happened. So I tried contacting them, but let me just tell you, don't even bother.
There is a contact form where you select your problem from a list and get an automated response that is pretty much just copied entry from the FAQ. My problem wasn't there so I picked "Other", filled out what was going on and of course I get the standard FAQ response telling me to upload scanned documents, which I already did and did state so in the contact form. So I write again, starting in full caps that I need a human not FAQ entry, giving them the ID of the last support ticket. And I did get a human response. One paragraph, like "Hi my name is ... paypal takes very seriously ... we are sorry for the inconvenience ... " the standard avoiding problem bullshit, and after that, the same damn FAQ entry as the last time.
Of course you can't do anything until you are verified, not even close the account. Luckily for me, the next month my credit card expired, got a new one and made a new account. That one is still pending on my scanned documents.
Woo, got a little ranty here, sorry