Author Topic: Circuit Studio Bugs/Issues  (Read 13411 times)

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Online 2N3055

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Re: Circuit Studio Bugs/Issues UPDATE: solved
« Reply #50 on: March 25, 2017, 08:18:49 AM »
New bug. Serious one.

After upgrade to v 1.4 license errors....

I have bought a license... It seems confused by that fact. I thinks it is trial with too long expiration date...

It was perfect before..

I'm pissed now that I upgraded to 1.4...

UPDATE: I got contacted by Altium support within 2 hours and they sorted it out. On the spot. AWESOME support!! Thanks guys!
« Last Edit: March 25, 2017, 10:20:19 AM by 2N3055 »
 

Offline negativ3

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Re: Circuit Studio Bugs/Issues
« Reply #51 on: March 27, 2017, 04:31:09 AM »
Updated from 1.3 > 1.4 with no issues.
 

Online trevwhite

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Re: Circuit Studio Bugs/Issues UPDATE: solved
« Reply #52 on: March 27, 2017, 05:09:25 AM »
New bug. Serious one.

After upgrade to v 1.4 license errors....

I have bought a license... It seems confused by that fact. I thinks it is trial with too long expiration date...

It was perfect before..

I'm pissed now that I upgraded to 1.4...

UPDATE: I got contacted by Altium support within 2 hours and they sorted it out. On the spot. AWESOME support!! Thanks guys!

What did they do? I have the same issue?
 

Online 2N3055

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Re: Circuit Studio Bugs/Issues UPDATE: solved
« Reply #53 on: March 27, 2017, 05:23:00 AM »
New bug. Serious one.

After upgrade to v 1.4 license errors....

I have bought a license... It seems confused by that fact. I thinks it is trial with too long expiration date...

It was perfect before..

I'm pissed now that I upgraded to 1.4...

UPDATE: I got contacted by Altium support within 2 hours and they sorted it out. On the spot. AWESOME support!! Thanks guys!

What did they do? I have the same issue?

They did something on server side not sure what.. I complained here , few hours later I got contacted by support, gave them my info, and half an hour later they asked me to try again and it worked perfectly...
 
Where did you buy it from?  in EU Farnell has address [email protected], in US [email protected] ....

 

Online trevwhite

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Re: Circuit Studio Bugs/Issues
« Reply #54 on: March 27, 2017, 05:38:03 AM »
Thanks, 2n3055

I have the trial version loaded and then bought the license through Farnell. I shall send an email using the email you provided and hopefully that will all get sorted.



 

Offline mrtn

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Re: Circuit Studio Bugs/Issues
« Reply #55 on: March 28, 2017, 11:57:19 PM »
It looks like the Polygon Repour setting in PCB preferences is missing. When you (for example) drag a component that invalidates a polygon you receive this popup (Img 1)

The hyperlink in the popup jumps to the PCB preferences, however there is NO polygon repour setting in Circuit Studio preferences. The second image is from Altium 17 which has this setting.

Is it the intended operation that the user has to shelve all polygons? For small designs I like the polygons to automatically repour because it only takes half a second and gives you a better view of what's going on.
 

Online trevwhite

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Re: Circuit Studio Bugs/Issues
« Reply #56 on: March 29, 2017, 12:12:55 AM »
Thanks, 2n3055

I have the trial version loaded and then bought the license through Farnell. I shall send an email using the email you provided and hopefully that will all get sorted.

Looks like they magically fixed it for me. Thats good support and it did appear a minor irritation so no real harm done.
 

Offline eng101

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Re: Circuit Studio Bugs/Issues
« Reply #57 on: April 11, 2017, 01:55:13 AM »
On 1.4 having major library issues.

After creating a new part and recompiling the IntLib the part does not appear in the library. Instead a duplicate library is created in the libraries field of the components placement window, this duplicate does have the part but it won't allow me to place it. The only way to place the new part in a schematic is to drag it from the library toolbar on the right side of the window.

After placing the part using this workaround Circuit Studio then can't find the footprint to update the PCB, so I have to go back into the part in the library, right click and update the schematic, it then works but it's a lot of steps to do something really simple and really common.
 

Offline voltsandjolts

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Re: Circuit Studio Bugs/Issues
« Reply #58 on: April 11, 2017, 06:07:40 AM »
I'm not having any issues like that.
Can you post your integrated library project here - or a create a new one to demonstrate the problem?
 

Offline eng101

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Re: Circuit Studio Bugs/Issues
« Reply #59 on: April 15, 2017, 01:23:58 AM »
I figured it out, the issue is that V1.4 generates the IntLib file in the "Outputs" folder within the project directory instead of the "Project Outputs for XYZ" folder in the same directory like the previous versions. The result being that there was 2 versions of the same library installed, I had to manually remove the old one and install the new one, this sorted it out. I've noticed they've done the same renaming with the actual project outputs.

Unrelated it actually generates a different folder for Gerbers depending on whether you generate them using the "Outputs>Gerber" or "Projects>Generate Outputs" which is odd (this is not new to version 1.4 though).
 

Offline jc101

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Re: Circuit Studio Bugs/Issues
« Reply #60 on: May 22, 2017, 12:04:57 AM »
Anyone updated to v1.4 got hit by the component rotation bug?

https://www.element14.com/community/thread/60122/l/rotate-component-in-14-is-terrible-help

I've gone to edit a PCB and now find it unusable, no issue in v1.3 apparently anyone know where there is an installer for that?

Farnell not seeming to be offering support bar the standard "will pass than on to the developers", followed by silence.
 

Offline plazma

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Re: Circuit Studio Bugs/Issues
« Reply #61 on: May 22, 2017, 12:06:58 AM »
Use shift+space to rotate. Otherwise the component my go of screen. Or change rotation from properties.
 

Offline jc101

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Re: Circuit Studio Bugs/Issues
« Reply #62 on: May 22, 2017, 12:10:59 AM »
Use shift+space to rotate. Otherwise the component my go of screen. Or change rotation from properties.

Wow, that works a treat.  :-+
What does the Shift do, it isn't listed in the shortcuts as a command?
 

Offline voltsandjolts

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Re: Circuit Studio Bugs/Issues
« Reply #63 on: May 22, 2017, 06:41:35 PM »
Use spacebar to rotate.
Shift+spacebar just rotates in opposite direction.
 

Offline plazma

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Re: Circuit Studio Bugs/Issues
« Reply #64 on: May 22, 2017, 06:53:27 PM »
Use spacebar to rotate.
Shift+spacebar just rotates in opposite direction.
Nope. With the bug spacebar rotates the component around one of the board origins. With shift+space the component rotates around its own origin.
 

Offline voltsandjolts

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Re: Circuit Studio Bugs/Issues
« Reply #65 on: May 22, 2017, 07:30:42 PM »
Spacebar alone works fine for me in 1.4
 

Offline plazma

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Re: Circuit Studio Bugs/Issues
« Reply #66 on: May 22, 2017, 07:51:20 PM »
Spacebar alone works fine for me in 1.4
The bug is in PCB. In schematics rotation works.
 

Offline voltsandjolts

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Re: Circuit Studio Bugs/Issues
« Reply #67 on: May 22, 2017, 08:18:52 PM »
Spacebar alone works for me in PCB too, even with an offset origin.  :-//
Others on the E14 site have reported issues that were fixed by using Shift+Spacebar so your right, worth trying if you have problems.
 

Offline daqq

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Re: Circuit Studio Bugs/Issues
« Reply #68 on: May 23, 2017, 02:56:59 PM »
Minor bug: Whilst importing a PCB and doing the online DRC, the dialog that shows the progress is set to be always on top of the desktop. Since this is a long operation, I can't switch between windows to do anything useful.
Believe it or not, pointy haired people do exist!
+++Divide By Cucumber Error. Please Reinstall Universe And Reboot +++
 

Offline FrankT

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Re: Circuit Studio Bugs/Issues
« Reply #69 on: July 12, 2017, 04:51:22 PM »
1. When you zoom out when viewing a PCB, the net labels on pads and tracks get smaller, then disappear, then come back again as you continue to zoom out.

2. In both schematic capture and pcb design, when you click on a toolbar item such as Wire, you can't then change your mind and click on another toolbar item.  You are stuck in Wire mode, so every click on the toolbar actually passes through onto the schematic or PCB, drawing wires, or placing parts if you clicked on that option.  I've had lots of unexplained items appearing in my designs because of that.
 

Offline evb149

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Re: Circuit Studio Bugs/Issues
« Reply #70 on: July 12, 2017, 06:36:04 PM »
I'll mention these things now in case there are some quick "me too" responses but as I haven't tried to duplicate them with a minimal / new test case they're not very good bug reports so MAYBE not repeatable for others or not fully characterized.

1: I had a project with schematics, a pcb document, a libpkg with schematic libraries / pcb libraries as part of the project.  I would usually have the project, its schematics, its pcb, and its sch / pcb libraries all as "open documents" because of frequently changing various of them.  It seemed to rapidly get into a state (always?) where basically EVERY time I'd use the "project panel", select the library package, right click (IIRC), and select "compile ...library..." or "recompile ...library..." it would produce some error message or error dialog.  Usually if I selected one option (compile vs recompile) and had an error then if I tried the other option that might work.  Or if I tried the same option or alternative options two or three times it'd eventually "work" at least without producing an error message.  So overall something seemed awfully flaky about manually telling it to compile / recompile libraries at least ones part of an open project.  Something about my experience made me think it COULD be possible that there was some kind of "race condition" or "file locking" thing going on because ...???... maybe the "project" had the library open to USE the library as well as having the library open to EDIT the library.  Just a guess but sometimes I tried closing all the other documents except the project and the particular library file I was working on and it SEEMED maybe it worked better.

2: "The disappearing dot".  Try creating a PCB library footprint including all on the top overlay of, say, some lines, a round pad, and a "full circle" say width=1mm, radius=0mm, begin/end angle=0/360deg all next to each other.  Save the footprint with some name.  Go to your project and select to recompile the library, go to some other open document or something, maybe browse to another library footprint.  Then go back to that footprint in that library.  Seems like very often the "full circle" has disappeared visually though the rest of the shapes are still "there".  Similar happens when you have that footprint on the PCB.  Full circles, maybe general arcs too, I don't know seem to like to "disappear" most of the time.  At least on the top overlay layer.  I don't know about others.
 

Offline Phoenix

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Re: Circuit Studio Bugs/Issues
« Reply #71 on: November 02, 2017, 10:44:04 AM »
I've started trial circuit studio - maybe buy myself a license if I like it enough. One bug in the PCB editor so far:

When I change a component footprint then push the update from the PCB library to the PCB document "Update PCB with ____" sometimes some of the overlay lines disappear, usually the vertical lines. Closing and opening the file doesn't help.

In fact it also does it with horizontal lines. I.e. a square outline becomes 2 vertical lines.
« Last Edit: November 02, 2017, 11:11:53 AM by Phoenix »
 

Online trevwhite

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Re: Circuit Studio Bugs/Issues
« Reply #72 on: November 02, 2017, 10:14:30 PM »
I've started trial circuit studio - maybe buy myself a license if I like it enough. One bug in the PCB editor so far:

When I change a component footprint then push the update from the PCB library to the PCB document "Update PCB with ____" sometimes some of the overlay lines disappear, usually the vertical lines. Closing and opening the file doesn't help.

In fact it also does it with horizontal lines. I.e. a square outline becomes 2 vertical lines.

I would be inclined to trial Orcad as well before making your decision. I like CircuitStudio and it is what I use but the customer support is virtually zero and it irritates me to think we are left out in the cold after giving them our money. There is no schedule for updates, no proper interaction with customers. Any bug reports are just left hanging.

I previously used EasyPC and must admit their customer service was exceptional. Any bug reports would get instant feedback and they would release several bug fix versions throughout the year. And you knew the next version would always be out in the summer.

I spoke with UK support for Orcad and it felt like they were with you every step of the way. But with Altium it really is insulting how little client support they offer.

Trev



 

Offline plazma

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Re: Circuit Studio Bugs/Issues
« Reply #73 on: November 02, 2017, 11:01:21 PM »
I've started trial circuit studio - maybe buy myself a license if I like it enough. One bug in the PCB editor so far:

When I change a component footprint then push the update from the PCB library to the PCB document "Update PCB with ____" sometimes some of the overlay lines disappear, usually the vertical lines. Closing and opening the file doesn't help.

In fact it also does it with horizontal lines. I.e. a square outline becomes 2 vertical lines.

I would be inclined to trial Orcad as well before making your decision. I like CircuitStudio and it is what I use but the customer support is virtually zero and it irritates me to think we are left out in the cold after giving them our money. There is no schedule for updates, no proper interaction with customers. Any bug reports are just left hanging.

I previously used EasyPC and must admit their customer service was exceptional. Any bug reports would get instant feedback and they would release several bug fix versions throughout the year. And you knew the next version would always be out in the summer.

I spoke with UK support for Orcad and it felt like they were with you every step of the way. But with Altium it really is insulting how little client support they offer.

Trev
What is the Orcad price?
 

Online trevwhite

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Re: Circuit Studio Bugs/Issues
« Reply #74 on: November 02, 2017, 11:14:36 PM »
It depends on your distributor.

America has a promo on and UK is offering something similar. I think if you talk to the country distributor they will be able to give you an idea of cost especially if you indicate you are trialing CS, etc.

 


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