Author Topic: Scope Month 2017 Megathread  (Read 54786 times)

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Offline Keysight DanielBogdanoff

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Re: Scope Month 2017 Megathread
« Reply #350 on: June 20, 2017, 06:40:35 AM »
@nelsonm, I obviously can't guarantee you won't have rough customs issues, but I wouldn't lose sleep over it - I expect it will be minimal.

Offline Circuitsquirrel

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Re: Scope Month 2017 Megathread
« Reply #351 on: June 23, 2017, 10:23:19 AM »
@Keysight_DanielBogdanoff

I got notice that I had won in the drawing on Jun 13. I replied to the notice email on Jun 14 with all my paperwork scanned and within a single pdf. I did receive the automatic reply to the mailbox.

I haven't had any other response. I'm just so excited, and the lack of response is getting me kind of panicky. Though the message tells me to not panic.

Thanks for your time and any clarification you might be able to give. :)

« Last Edit: June 23, 2017, 10:25:14 AM by Circuitsquirrel »
 

Offline ginbot86

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Re: Scope Month 2017 Megathread
« Reply #352 on: June 23, 2017, 10:58:28 AM »
For the record I'm still waiting for a response and I was picked in late May. I wouldn't worry about it too much, yet.
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Offline Mayo

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Re: Scope Month 2017 Megathread
« Reply #353 on: June 23, 2017, 01:39:46 PM »
same
 

Offline StuUK

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Re: Scope Month 2017 Megathread
« Reply #354 on: June 23, 2017, 11:11:12 PM »
Ditto, and I emailed a couple of days ago to check, no response....
 

Offline Keysight DanielBogdanoff

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Re: Scope Month 2017 Megathread
« Reply #355 on: June 27, 2017, 04:04:06 AM »
Things should be under control, don't panic yet! Feel free to e-mail Josh asking for an update.

Offline StuUK

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Re: Scope Month 2017 Megathread
« Reply #356 on: June 27, 2017, 07:16:07 PM »
Things should be under control, don't panic yet! Feel free to e-mail Josh asking for an update.

I did indeed receive a email from Josh so all good, I will sit back relax and look forward to getting it :)
 
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Offline Mayo

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Re: Scope Month 2017 Megathread
« Reply #357 on: August 03, 2017, 03:27:16 AM »
Has anyone heard any new information on the re-draw? Its been over two months since I got the email saying I won and I still haven't heard anything new since then. I tried emailing josh at that email a few times recently but he hasn't responded, and its no longer sending the auto-generated "Thanks for the e-mail! This account is monitored..." response.
 

Offline ginbot86

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Re: Scope Month 2017 Megathread
« Reply #358 on: August 03, 2017, 03:39:14 AM »
I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.
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Offline JoeN

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Re: Scope Month 2017 Megathread
« Reply #359 on: August 03, 2017, 01:29:58 PM »
I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.

I just went back through my email.  Just a little insight or perspective.  I was notified I was a scope winner on March 6.  I was notified of shipment on May 25.  I received it on June 6.  (FedEx took longer than usual, it sat in Narita, Japan for 5 days for some reason.)  Keysight is taking care of their paying customers, and I respect that.  I don't have any inside information, but for me it was about three months.  I still greatly appreciate the free scope.  For "entry level" it is a great piece of gear.  I hope you get yours soon and start enjoying it.

Have You Been Triggered Today?
 

Offline StuUK

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Re: Scope Month 2017 Megathread
« Reply #360 on: August 25, 2017, 07:23:27 PM »
I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.

I just went back through my email.  Just a little insight or perspective.  I was notified I was a scope winner on March 6.  I was notified of shipment on May 25.  I received it on June 6.  (FedEx took longer than usual, it sat in Narita, Japan for 5 days for some reason.)  Keysight is taking care of their paying customers, and I respect that.  I don't have any inside information, but for me it was about three months.  I still greatly appreciate the free scope.  For "entry level" it is a great piece of gear.  I hope you get yours soon and start enjoying it.

Totally agree, mine is scheduled to arrive via DHL next Tuesday :)
 

Offline Mayo

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Re: Scope Month 2017 Megathread
« Reply #361 on: September 06, 2017, 01:18:55 PM »
So, did yours come in? I need to live vicariously through you while i wait for mine!!!
 

Offline Brumby

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Re: Scope Month 2017 Megathread
« Reply #362 on: September 06, 2017, 02:04:05 PM »
I need to live vicariously through you ....

Sounds like the underlying tone of this whole thread......   ;)
 

Offline JoeN

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Re: Scope Month 2017 Megathread
« Reply #363 on: September 06, 2017, 03:12:26 PM »
So, did yours come in? I need to live vicariously through you while i wait for mine!!!

There is always next year, if they keep this promotion up. 
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Offline Mayo

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Re: Scope Month 2017 Megathread
« Reply #364 on: September 07, 2017, 04:42:07 AM »
I actually won this year, just still waiting on the thing to ship. I actually got my email around the same time StuUK got his, but they recently emailed me saying they lost my info and had to restart the process :(
Its all good though, I'm not complaining. It will get here when it gets here. Free stuff is free. :-+
 
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Offline bitseeker

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Re: Scope Month 2017 Megathread
« Reply #365 on: September 07, 2017, 04:42:58 AM »
Impressive patience, Mayo. Hope you get your scope soon.
It's TEA time! You know you want some.
 

Offline ginbot86

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Re: Scope Month 2017 Megathread
« Reply #366 on: September 10, 2017, 06:58:04 PM »
Just  got my scope on Friday! I didn't receive an email stating that the scope was shipped, so it turned out to be a pretty nice surprise and a great way to start the weekend.

Anyone else have trouble installing the DVM license? All I got was the message "License installation error. The license was not installed."

I decided to open the .dvm file in Notepad++ and noticed that it was hardcoded for a specific DSOX1102A serial number, and I wasn't given an option to input my own scope's model and serial number either.
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Online plazma

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Re: Scope Month 2017 Megathread
« Reply #367 on: September 10, 2017, 07:19:40 PM »
Just  got my scope on Friday! I didn't receive an email stating that the scope was shipped, so it turned out to be a pretty nice surprise and a great way to start the weekend.

Anyone else have trouble installing the DVM license? All I got was the message "License installation error. The license was not installed."

I decided to open the .dvm file in Notepad++ and noticed that it was hardcoded for a specific DSOX1102A serial number, and I wasn't given an option to input my own scope's model and serial number either.
DVM installed just fine. As did other licences.
 

Offline Keysight DanielBogdanoff

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Re: Scope Month 2017 Megathread
« Reply #368 on: September 15, 2017, 02:36:32 AM »
Congrats on the scope! In some cases the shipping is so fast by the time we get tracking the package has been delivered - this was potentially one of those cases.

Also, for your DVM license, try using a different flash drive?

Offline ginbot86

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Re: Scope Month 2017 Megathread
« Reply #369 on: September 15, 2017, 02:40:26 AM »
Thanks! I was able to get the DVM feature enabled after I sent you my protocol decoder request and installed the license file you sent me, interestingly enough.
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Offline nelsonm

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Re: Scope Month 2017 Megathread
« Reply #370 on: September 21, 2017, 02:21:45 PM »
I'm just curious Keysight Daniel B., can you provide a rough estimate for the percent of competed shipments? I'd just like to know if I'm in the middle of the pack/beginning/or straggling at the end in my wait. I haven't heard back from Josh in the two weeks or so since my last message, and they said that my 'scope was going to manufacture about a month and a half ago... It's totally okay if you don't have numbers though.
~ Nelson
 

Offline StuUK

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Re: Scope Month 2017 Megathread
« Reply #371 on: September 25, 2017, 05:40:10 PM »
Got my Scope, many thanks Keysight looking forward to using it. Mentions been made in this forum about a Protocol Decoder Licence? Have I missed something :)
 

Offline ginbot86

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Re: Scope Month 2017 Megathread
« Reply #372 on: September 26, 2017, 06:22:06 AM »
The DSOX1102G has optional upgrades to enable the DVM and serial decoders through license keys. If you ask Daniel (nicely of course! :) ) I'm sure he could help you out with that. (On that note, because of the upgrades you can't just go and sell the scope immediately after upgrading them - but why would you do that? ;) )
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Offline Keysight DanielBogdanoff

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Re: Scope Month 2017 Megathread
« Reply #373 on: September 28, 2017, 06:04:49 AM »
Got my Scope, many thanks Keysight looking forward to using it. Mentions been made in this forum about a Protocol Decoder Licence? Have I missed something :)

No promises, but shoot me a PM.

Offline Circuitsquirrel

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Re: Scope Month 2017 Megathread
« Reply #374 on: November 21, 2017, 12:22:40 PM »
I would like to state that I received my oscilloscope today.

To everybody at Keysight, thanks a bunch!
 


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