Scope Month 2017 Megathread

[ginbot86]

For the record I'm still waiting for a response and I was picked in late May. I wouldn't worry about it too much, yet.

[Mayo]

same

[StuUK]

Ditto, and I emailed a couple of days ago to check, no response....

[Keysight DanielBogdanoff]

Things should be under control, don't panic yet! Feel free to e-mail Josh asking for an update.

[StuUK]

Things should be under control, don't panic yet! Feel free to e-mail Josh asking for an update.

I did indeed receive a email from Josh so all good, I will sit back relax and look forward to getting it

[Mayo]

Has anyone heard any new information on the re-draw? Its been over two months since I got the email saying I won and I still haven't heard anything new since then. I tried emailing josh at that email a few times recently but he hasn't responded, and its no longer sending the auto-generated "Thanks for the e-mail! This account is monitored..." response.

[ginbot86]

I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.

[JoeN]

I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.

I just went back through my email.  Just a little insight or perspective.  I was notified I was a scope winner on March 6.  I was notified of shipment on May 25.  I received it on June 6.  (FedEx took longer than usual, it sat in Narita, Japan for 5 days for some reason.)  Keysight is taking care of their paying customers, and I respect that.  I don't have any inside information, but for me it was about three months.  I still greatly appreciate the free scope.  For "entry level" it is a great piece of gear.  I hope you get yours soon and start enjoying it.

[StuUK]

I received a response from Josh at the end of June, and he said there was a significant backlog that they were working through. I haven't heard back since, nor have I asked for an update since then.

I was told that my information had been processed a while ago, but I'm still waiting on the scope's arrival. I'll still hold my breath for now, but I'll probably send Josh another email.

I just went back through my email.  Just a little insight or perspective.  I was notified I was a scope winner on March 6.  I was notified of shipment on May 25.  I received it on June 6.  (FedEx took longer than usual, it sat in Narita, Japan for 5 days for some reason.)  Keysight is taking care of their paying customers, and I respect that.  I don't have any inside information, but for me it was about three months.  I still greatly appreciate the free scope.  For "entry level" it is a great piece of gear.  I hope you get yours soon and start enjoying it.

Totally agree, mine is scheduled to arrive via DHL next Tuesday

[Mayo]

So, did yours come in? I need to live vicariously through you while i wait for mine!!!

[Brumby]

I need to live vicariously through you ....

Sounds like the underlying tone of this whole thread......   

[JoeN]

So, did yours come in? I need to live vicariously through you while i wait for mine!!!

There is always next year, if they keep this promotion up. 

[Mayo]

I actually won this year, just still waiting on the thing to ship. I actually got my email around the same time StuUK got his, but they recently emailed me saying they lost my info and had to restart the process
Its all good though, I'm not complaining. It will get here when it gets here. Free stuff is free.

[bitseeker]

Impressive patience, Mayo. Hope you get your scope soon.

[ginbot86]

Just  got my scope on Friday! I didn't receive an email stating that the scope was shipped, so it turned out to be a pretty nice surprise and a great way to start the weekend.

Anyone else have trouble installing the DVM license? All I got was the message "License installation error. The license was not installed."

I decided to open the .dvm file in Notepad++ and noticed that it was hardcoded for a specific DSOX1102A serial number, and I wasn't given an option to input my own scope's model and serial number either.

[plazma]

Just  got my scope on Friday! I didn't receive an email stating that the scope was shipped, so it turned out to be a pretty nice surprise and a great way to start the weekend.

Anyone else have trouble installing the DVM license? All I got was the message "License installation error. The license was not installed."

I decided to open the .dvm file in Notepad++ and noticed that it was hardcoded for a specific DSOX1102A serial number, and I wasn't given an option to input my own scope's model and serial number either.

DVM installed just fine. As did other licences.

[Keysight DanielBogdanoff]

Congrats on the scope! In some cases the shipping is so fast by the time we get tracking the package has been delivered - this was potentially one of those cases.

Also, for your DVM license, try using a different flash drive?

[ginbot86]

Thanks! I was able to get the DVM feature enabled after I sent you my protocol decoder request and installed the license file you sent me, interestingly enough.

[nelsonm]

I'm just curious Keysight Daniel B., can you provide a rough estimate for the percent of competed shipments? I'd just like to know if I'm in the middle of the pack/beginning/or straggling at the end in my wait. I haven't heard back from Josh in the two weeks or so since my last message, and they said that my 'scope was going to manufacture about a month and a half ago... It's totally okay if you don't have numbers though.

[StuUK]

Got my Scope, many thanks Keysight looking forward to using it. Mentions been made in this forum about a Protocol Decoder Licence? Have I missed something

[ginbot86]

The DSOX1102G has optional upgrades to enable the DVM and serial decoders through license keys. If you ask Daniel (nicely of course! ) I'm sure he could help you out with that. (On that note, because of the upgrades you can't just go and sell the scope immediately after upgrading them - but why would you do that? )

[Keysight DanielBogdanoff]

Got my Scope, many thanks Keysight looking forward to using it. Mentions been made in this forum about a Protocol Decoder Licence? Have I missed something

No promises, but shoot me a PM.

[Circuitsquirrel]

I would like to state that I received my oscilloscope today.

To everybody at Keysight, thanks a bunch!

[ginbot86]

Nice! Hopefully you'll be enjoying it for quite a while, I know I am

That said, has anyone else had their scope crash after saving a file to a USB drive? Interestingly enough, I got a mouse pointer (!) on screen but couldn't do anything useful after that point and had to power-cycle the scope, and I haven't been able to reproduce the problem since.

It does make me wonder just how much of the Windows CE desktop components are still in the scope firmware - there's gotta be some secret key combo to open the Windows shell... right? 

[nelsonm]

Hey folks, here's my requisite "Yay, my scope arrived!" post

Thanks so much Keysight!