Hi Guys,
First post here. I have what sounds like an easy question but it took far too much time from my day today and I still have no answer. So, maybe you can help.
I recently bought a new TS100 soldering iron and as ES121 electric screw driver from Banggood. They both work fine but I have been unable to load any firmware into them. All the websites I've tried (miniware.com.cn and several others) give "This site can't be reached" errors and the devices don't connect to my two computers despite engaging their config modes and using three different USB ports and three USB cables. Not even the little USB jingle comes up when the connector is plugged in. And yet both computers work fine with other devices, like my camcorder and bluetooth keyboards, and my internet connection is not restricted in any way that I am aware. One computer is a 10 year old desktop but has a fresh copy of Win 10 installed, the other is a new HP laptop with Win 10 installed. I do use a VPN but turning it off has had no effect. Getting tech support has also been ridiculous - as usual, nobody is manning the websites these days. Have any of you run into these difficulties?
Thanks.