I think aghp has been fairly prolific is testing and providing support for Siglent [ I won't go into Siglent = Atten? issue] that makes Siglent ownership a consideration in Finland, using aghp for support; but IMHO the rest of the world would remain caveat emptor or on your own, unless you can find someone similar to aghp locally.
Although maybe late I still like to share my experience as a brand new Atten ads1102cml customer
and I can confirm that:
It comes with a complete, reasonably well written English manual, power cord, EasyScope 3.0 PC software, 100 MHz probes and instructions to calibrate them.
The scope does not feel cheap for the price. Sturdy, nice finish and made of what looks like good plastic. The knobs turns flawlessly, the screen is bright. Wow! At school we have Tektronix brand new TDSxxx and they don't feel much better.
... And that it also comes with a usb cable.
The Atten ads1102 is indeed a nice little sturdy machine unlike what I also read in posts around the globe. Buttons and dials all respond well and feel nice & smooth. Then again, maybe my demands or expectations are only more in sync with the price of the machine...
I also decided on this machine after reading what must be a 1000 posts around the web (that actually should have made me go for an old second hand crt scoop or a Rigol or Owon instead of Atten, since Atten 'catched' a fair amount of plain bad crits -including all sorts of irrelevant remarks, to my opinion-). The most objective review that made the most sense of them all (and maybe the only one in the world that got updated) I thought was the one by Deckert. Thank you Deckert if you're reading this, great review!
I just received my ads1102cml yesterday and its looking, feeling and working great (love the wide screen). No crashes, errors, bad sampling or anything that it is not supposed to do at that price. (up to now:) ). Some signals may take some time to scan and store at a high signal resolution or time, but they always appear the way they should. Looks like all the bugs are solved in this shipment. I am now trying to connect to PC via easyscope... and that is where I have my only 'sort of' error. The CD marked easyscope 3.01.03.01.11 does not start up in my PC... (it looks empty) So I was going to find out about the support now I thought... The link via the Atten site was dead so I thought that was not a good sign at all... anyway I mailed to China and about 30 minutes later I received a link with the latest drivers and software in English! Well... so far for the 'bad' support... it gave me an almost instant solution, not bad I thought. Buying and using the atten has given me only double-pleasant suprises up to now, especially with all those negative comments about this powerfull beauty. I'm all smiles with mine. The only thing that annoys me up to now is the fact that I can not push a button with one hand without the machine sliding back on my table
But maybe I'll ask support for a piece of anti-slip rubber to patch the sliding bug