Here's a small update.
I tried cleaning them again and no change. i used a non-conductive screwdriver to push on them and not much boing in them.
I re-read the service manual as it does talk about removing them. i followed it very carefully and it does emphasize if you remove the 2 screws holding it to the board carefully you may not have to remove the acquisition board and I did not need to but did notice one thing. one of the heat sink screws is stripped so it doesn't snug down one side of the hybrid as tightly as the other. that might be the missing link here and part of the problem.
anyways, so gave it a try and I am happy to say the pins are held captive in the socket. you can flip it and they do not come out. Now, with it off the board i cleaned both the pins (both sides) and the PCB contacts. there is some improvement in the pins but still not as much boing as others.
now the flip side of this is CH2 is showing signs of life. it's not triggering but I do now see a signal on it and I can adjust the vertical scale as well as time base which is far better than it was. it still fails the FISO test but passes all others. there's signs of life here.
since I haven't been able to find anyone with spare parts for this scope I am considering a parts unit to help.