Hello Everyone,
I just refilled the toner cartridge on my printer and since then I always get a paper jam.
The paper stops just before entering the toner cartridge.
Is the paper nicked, crumpled or in some other way indicating the edge of the paper is hitting something? If so, then there is still something interfering with the paper feed.
If not, then it may indicate the paper pickup is not happening at the right time, and the controller is timing out JUST before the paper reaches the sensor. Possibly another sensor is sticky or blocked, the paper pickup roller or belt is now too slick, or a gear has lost a tooth.
All of these printers have different mechanisms, so there's not blanket answer for this kind of problem. One odd one I've seen is some printers have clutches on the paper pickup mechanism, and little relay coil link solenoids that engage the clutch. There is a rubber pad that sets how far the armature can get from the coil, and if the gap gets too big, it takes too long for the magnetic field to pull in the armature, so the clutch doesn't engage until too late, and that throws off the timing for the whole printer. Replacing the rubber pad fixes it.
One test to try is to feed a sheet manually through the front of the printer. If that DOES work, then it definitely indicates a problem in the paper pickup timing from the tray.
Jon