I reproduced the problem. So to summarize :
Nomal condition Fault condition
----------------- ----------------
OCSET = 6.2V 4.8V
Vcc - COM = 11.5V 8.5-9V (not stable)
VB - VS = 11.2V 15.5V
Vdd = 10.3V 10.3V
+/-B = +/-58.8V +/-59.3V
"-43V" = -47V -50.5V
So, -47V is dropping to -50.5V, thus Vcc drop also under the minimum 10V recommended. Tell me if I'm wrong, but it seems to be an undervoltage detection in the low side !
On the first page of the document, there is the power supply schematic. There is a 7812 (U1) to "transform" -58V to -47V. Temperature approx. 55°C.
Under normal and faulty condition, I have -44V at the input of the regulator, so transformer, D23 and C78 seems to be good.
At the output, -47V under normal condition and -50.3V under faulty condition. So I assume it could be the 7812.
That said, there is some components connected between +/-B and -47V. Is it possible that one of these components occasionaly "leaks" to the -47V rail ?
Thanks for your help, it is greatly appreciated