Hi!
Yes - the switch-mode power-supplies in modern equipment handle large and very rapidly changing currents on a continuous basis, especially as most TV sets are now used for long periods of time continuously with the advent of 24/7/365 programming, something that was unknown when I was young!
These currents cause substantial voltage-drops across joints and conductors which causes heat to be developed in joints and transformer windings, made all the worse by the "lead-free" muck that passes for solder in manufacturing these days!
Once heat has started to develop, it causes more losses, and more heat, etc., in a "vicious cycle" that results in serious damage to the PCB and components on it - by the time failure occurs and is noticed by the end-user it's already too late!
Since you sent the PCB away for repair, you'll obviously have it to hand already removed from the TV, so I would make a note of the identification numbers on it and start trawling eBay, Gumtree, Craigslist, etc., for a replacement PCB - if you can find a set with a smashed screen or power-supply failure, etc., then starting off with another PCB and transformer, etc., would be the best way forward as we can advise how to repair it reliabiy!
I agree that the repair service might well say that "spare transformers are not available", maybe not from Philips, but for things like TV sets if you can't find an exact replacement, there's always "parts mules" and you can get transformers remanufactured on new bobbins/cores altho' the cost of this is uneconomical for consumer products!
This Forum, and the UK-hosted Radio & TV Discussion Forum, is dedicated to the upkeep and repair of valuable and well-made equipment that should not, in my opinion, be adding to the landfill, recycling and plastics problems that already plague our planet!
Chris WIlliams