Hello,
an output of 1.4 V for a setting of 1.0V in Voltage mode refers definitely to a defective unit.
Calibration on those Fluke boxes can be done on a range of +/- 100ppm only; 40% is completely out of range of trimming.
Do not fumble on the calibration at that point!!
If the instrument was sold as being "ok", perhaps you do not operate it correctly.
Your descriptions of your chosen settings is quite strange, and lets me assume that you are not familiar with such an instrument, yet.
Check first:
- Do you use it correctly in the constant voltage mode, or instead in the constant current mode?
- Are output +/- and sense +/- correctly connected, or are the short bars missing?
- On the front panel, is the unit eventually set to remote operation?
- If in constant voltage mode, and correctly connected output/sense connections: What are the output full scale readings at 10V, 100V, 1000V?
- What are the zero setting outputs on the 10, 100, 1000V ranges?
- Are the constant current ranges working properly at full scale?
You'll need the extender card for repair only, afaik. For calibration, all trimmers are accessible without that.
Extender cards normally are accessory, and not provided with the instrument. That's not clear to me from studying the 3330B manual.
Before you try to "repair" the unit, please read the manual completely!!
Calibration of this instruments is quite delicate, as far as I remember.
Its internal R2R ladder is quite sophisticated and requires some additional calibration equipment, as a Kelvin Varley divider, and so on..
I really doubt that you have the equipment necessary for a serious calibration.
Frank