Fluke 87V (2017) lacking quality control?

[Electro Detective]

Can anybody explain why the plastic on the input jack is grey instead of red?

(is it a grey import?  )

Ran out of ink, or changed Flukes market policy.

      

[eKretz]

There appears to be SNEAKY 'under the table' business going on,
and customers need to know what they are getting and where it's coming from when they pay top dollar for a Fluke meter
that apparently is sort of  ~MadE iN uSa~... 

If they are making them in China I want to know so I can consider other meter options

Don't any Americans gas about this stuff? Cat got your tongue?   

Did you miss my post?

Direct from Fluke:

"Hello Eric,
The Fluke-87-5 is manufactured here in Everett, WA USA.
Jim N.
Application Engineer"

I saw the post, and you believed him?!!     What did you expect him to say?  "ermmm, yes and um no, well actually..."    

His JOB is on the line, he'll tell you what you want to hear, and apologize if caught out   

Are ALL of the 87-5s 'manufactured' there, or SOME are sometimes outsourced if the meter making machine breaks
or runs out of yellow rubber and red dye?

Which REVISION of the Fluke 87-5 were you asking about?
Obviously not OPs one, LOL

Please   

 

Time to change your tinfoil hat dude.

[mzacharias]

Unfortunately their north american customer service leaves quite a bit to be desired. Last time I called for some zebra strips the gal had no clue what to look up. Time before that it took three calls to get a part ordered.

If you don't have the part number ask to be transfered to an application specialist. They will provided you with the part number which the service desk needs.

As I understand it Fluke will sell parts if you have the part number but will not look up the part number for you.

[Electro Detective]

There appears to be SNEAKY 'under the table' business going on,
and customers need to know what they are getting and where it's coming from when they pay top dollar for a Fluke meter
that apparently is sort of  ~MadE iN uSa~... 

If they are making them in China I want to know so I can consider other meter options

Don't any Americans gas about this stuff? Cat got your tongue?   

Did you miss my post?

Direct from Fluke:

"Hello Eric,
The Fluke-87-5 is manufactured here in Everett, WA USA.
Jim N.
Application Engineer"

I saw the post, and you believed him?!!     What did you expect him to say?  "ermmm, yes and um no, well actually..."    

His JOB is on the line, he'll tell you what you want to hear, and apologize if caught out   

Are ALL of the 87-5s 'manufactured' there, or SOME are sometimes outsourced if the meter making machine breaks
or runs out of yellow rubber and red dye?

Which REVISION of the Fluke 87-5 were you asking about?
Obviously not OPs one, LOL

Please   

 

Time to change your tinfoil hat dude.

Tinfoil hat? LOL  let's not get started on the GSM interference fiasco too    with Fluke going CHEAP not putting enough shielding at the back and sides of the boards     

One look inside an 87-1 gives that game away, it has full shielding, not some flimsy ventilated thin pos metal in current 87Vs that better serves as a quick check makeup mirror for the lady techs    rather than shielding the meter's electronics. 

We can only -GUESS- where that GSM susceptable lot were made, much less where the current lot might be   

[Electro Detective]

Unfortunately their north american customer service leaves quite a bit to be desired. Last time I called for some zebra strips the gal had no clue what to look up. Time before that it took three calls to get a part ordered.

If you don't have the part number ask to be transfered to an application specialist. They will provided you with the part number which the service desk needs.

As I understand it Fluke will sell parts if you have the part number but will not look up the part number for you.

Same deal here, arrogant slackers   

and if you do eventually ferret a part number for them to look up on their S L O W computer, from a helpful EEVblog member or friendly Youtuber, 

the price is DOUBLE  (or same price as buying a new meter)  for annoying them with your 'support enquiry' and friendly suckers patient phone courtesy


i.e. what?!! you don't know the part number?! Leave us alone, WE ARE BUSY, go buy a new meter !      

[Muttley Snickers]

Both the Fluke AU and US sites declare that this particular product is designed and built in the USA, any further speculation on the matter is nothing more than pissing into the wind so give it a rest, it would be suicide for a company to bullshit about such a claim so they simply wouldn't.

[Electro Detective]

Tired 10 year old advertising doesn't cut it here, especially in OPs case     

[Muxr]

Unfortunately their north american customer service leaves quite a bit to be desired. Last time I called for some zebra strips the gal had no clue what to look up. Time before that it took three calls to get a part ordered.

If you don't have the part number ask to be transfered to an application specialist. They will provided you with the part number which the service desk needs.

As I understand it Fluke will sell parts if you have the part number but will not look up the part number for you.

Yup. I just actually had to order a transformer replacement for one of my 8845As and they gave me a link to the calibration manual which has all the replaceable parts in a table. So once I found the part number I was able to order a replacement. It was surprisingly affordable too.

$31 for the transformer which has tons of taps on it.

[Fungus]

Yup. I just actually had to order a transformer replacement for one of my 8845As and they gave me a link to the calibration manual which has all the replaceable parts in a table. So once I found the part number I was able to order a replacement. It was surprisingly affordable too.

$31 for the transformer which has tons of taps on it.

Damn those Pesky Facts.

[Electro Detective]

Yup. I just actually had to order a transformer replacement for one of my 8845As and they gave me a link to the calibration manual which has all the replaceable parts in a table. So once I found the part number I was able to order a replacement. It was surprisingly affordable too.

$31 for the transformer which has tons of taps on it.

Damn those Pesky Facts.

Obviously old school Fluke staff, not yet shown the door to make way for overseas call center scab labor

Why not surf through EEVblog for more great Fluke service experiences?
Dealers/partners and Fluke staff don't count, just straight up customers
from EVERYWHERE on Earth, not a one horse town in the US

[tooki]

Can someone find out what drugs Electro Detective is on? I think I need to get in on that shit, my life seems way too boring.

[Fungus]

Can someone find out what drugs Electro Detective is on? I think I need to get in on that shit, my life seems way too boring.

You'd prefer more xenophobia and conspiracy theories in your life?

[tooki]

Can someone find out what drugs Electro Detective is on? I think I need to get in on that shit, my life seems way too boring.

You'd prefer more xenophobia and conspiracy theories in your life?

It would add excitement, don't you think? It's so boring being level-headed and not bigoted. Where's some kids in the front yard to yell at to get off the lawn?

[Electro Detective]

I have a Fluke 87-1 and an 87-V, VERY HAPPY WITH BOTH, the readings are always on the money      easy on the batteries and no GSM BS

Both MADE IN USA not 'China-USA'  because it's embedded in the plastic housing. 

and   -IF-   I decide to buy another one, I DEMAND disclosure from Fluke WHERE it's actually MADE

If it's Made In China, and the quality is as good as the 114, 115, 116, 117 series, I may consider to buy a sweat shoppe 87V
At HALF the price with LIFETIME warranty,

and that's being generous on my part   

[Electro Detective]

Can someone find out what drugs Electro Detective is on? I think I need to get in on that shit, my life seems way too boring.

You'd prefer more xenophobia and conspiracy theories in your life?

Please point out examples of these xenophobia and conspiracy theories he doesn't need any more of   

[Fungus]

I have a Fluke 87-1 and an 87-V, VERY HAPPY WITH BOTH, the readings are always on the money      easy on the batteries and no GSM BS

Both MADE IN USA not 'China-USA'  because it's embedded in the plastic housing. 

and   -IF-   I decide to buy another one, I DEMAND disclosure from Fluke WHERE it's actually MADE

You mean like .... stamping it in the plastic on the back of the meter? Would that be enough for you?

[Electro Detective]

and in writing, fine print no problem, I read that s*** 

[Fungus]

and in writing, fine print no problem, I read that s*** 

I suggest you personally travel to your local Fluke dealer next time you need a new meter. I'm sure they'll be happy to provide peace of mind in exchange for your money.

Leave all the maybe, maybe-not bullshit to the suckers who try to save money by buying online. I'm sure you'll be laughing at them a few years from now.

[Electro Detective]

If this matter does not get resolved at this post, they won't see a cent from me ever again.

I'll take my chances with meters proudly stamped -MADE IN PRC- and deal with their support direct via email 

[P90]

At this point I don't care where they're made, since everything these days contains globally sourced components. It's a potpourri. LOL

[Electro Detective]

At this point I don't care where they're made, since everything these days contains globally sourced components. It's a potpourri. LOL

That's fine and I agree

if people are stupid enough to allow the handball of their industries and jobs by shifty middlemen to another willing and able 'how low can you go?' nation,
no problem 

But I won't pay full dollar for the same 20+ years old model product made MUCH cheaper elsewhere,
when there are many suitable equivalents MUCH cheaper,
most likely made in the same place as overpriced 'reputation-driven'  (())  device 


 

[Fungus]

The really laughable part is that somebody might think that being soldered together in the USA would make a difference in quality, that such a meter is literally worth TWICE AS MUCH as the others.

[P90]

The really laughable part is that somebody might think that being soldered together in the USA would make a difference in quality, that such a meter is literally worth TWICE AS MUCH as the others.

The difference it makes is lower quality thanks to the careless union workers...  LOL

[kasone]

My experience with Fluke is detailed at the following link.

https://www.eevblog.com/forum/testgear/fluke-service/msg658077/#msg658077

I even told the Fluke rep when I called that I was not the original owner of the 177.

Fluke personnel have given me great service and have always been professional.

[Fungus]

The really laughable part is that somebody might think that being soldered together in the USA would make a difference in quality, that such a meter is literally worth TWICE AS MUCH as the others.

The difference it makes is lower quality thanks to the careless union workers...  LOL

Yeah, damn those union-card-waving pick-and-place machines! Damn them to hell!!

(and the solder ovens too!)