Is your dealer Batronix? =)
Yes its Batronix
Why ?
I just wanted to know, and will follow-up how the dealer treats the issue.
This will make me learn if I should buy from this dealer in the future.
I haven't used this distributor myself, but a friend has.
Given that you live in Scandinavia, you might have considered Instrumentcenter instead.
They are present in Sweden and Denmark, and both country extensions are available for their website. They are smaller in size, and provide more personal service AFAIK.