Recovery DVD for Agilent 16801A logic analyzer

[TK]

I just scored an Agilent 16801A logic analyzer for $150 on eBay.  I think the unit is missing the HD and I will need  the recovery DVD to bring it back to life.  Does anyone know how to get it?  It is not available for download on keysight.

[alm]

You could ask Keysight for it. The analyzer is still supported. There are directories from them on ftp.keysight.com/cos/outbound/16xxx recovery images but they are all empty .

[Keysight DanielBogdanoff]

Call your local Keysight call center, they should be able to help or at least put you in touch with the right people. Also, that's a screaming deal for that LA, congrats!

[TK]

Someone posted the file I need on 7/7/17 but unfortunately it is incomplete.  It measures 1.38GB when the original image was around 2GB.  When trying to burn it to a DVD, it is not recognized as a valid iso image.

ftp://ftp.keysight.com/cos/outbound/16xxx%20recovery%20images/16800-14103/16800-14103.iso

I also tried installing Windows XP professional and then the Logic and Protocol Analysis software 5.90 that is available for download on keysight, but at some point during the installation, LPA software says that the disk image is not Agilent and then it fails to initialize the logic analyzer board.  I am not sure if the error is due to not using the Agilent recovery DVD to install Windows XP or something wrong with the hardware.

Contacted Keysight customer support, waiting for a reply.

[TK]

Just amazing customer service from Keysight 

A Logic Analyzer Applications Engineer uploaded the correct iso file and I was able to recover the 16801A unit.  It is a nice addition to my collection of Keysight (HP Agilent) instruments.

Thank you Keysight

[gslick]

Just amazing customer service from Keysight 

A Logic Analyzer Applications Engineer uploaded the correct iso file and I was able to recover the 16801A unit.  It is a nice addition to my collection of Keysight (HP Agilent) instruments.

I see that at least these two directories have been repopulated again:
ftp://ftp.keysight.com/cos/outbound/16xxx%20recovery%20images/01680-14104/
ftp://ftp.keysight.com/cos/outbound/16xxx%20recovery%20images/16800-14103/

Even better customer service would be if all of these directories were kept populated and they didn't randomly vanish again in the future.

I have a 16901A recovery DVD and CD (plus 16700A CDs) from back when Agilent had a web form you could fill out and they would ship you physical copies completely free of charge. Now that was great customer service.

Did you buy one of these?
http://www.ebay.com/itm/232372327144?orig_cvip=true

Those looked tempting at that price, but I was put off by this: "Screen does not come on and device is missing HDD".  I figured a missing hard drive shouldn't be too big of a deal to replace, but a dead screen might be more of an issue. If you bought one of those did the dead screen turn out to be a non-issue?

[TK]

Did you buy one of these?
http://www.ebay.com/itm/232372327144?orig_cvip=true

Those looked tempting at that price, but I was put off by this: "Screen does not come on and device is missing HDD".  I figured a missing hard drive shouldn't be too big of a deal to replace, but a dead screen might be more of an issue. If you bought one of those did the dead screen turn out to be a non-issue?

Yes, that is the 16801A unit I bought.  It was a risk but the no screen issue was due to the missing DRAM SIMM modules.  Seller had 3 units, so I estimated all 3 cannot have bad displays and it must be something else...

[gslick]

Yes, that is the 16801A unit I bought.  It was a risk but the no screen issue was due to the missing DRAM SIMM modules.  Seller had 3 units, so I estimated all 3 cannot have bad displays and it must be something else...

If the only issues were the missing DRAM SIMM and hard drive (and maybe a the POD1/2 cable plus a few screws and the side handle if its condition matched the photo in the eBay listing) that does seem like a pretty nice deal.

I have a 16901A on its way to me now. It has the M890 motherboard with 4GB memory and Windows 7 so it should be a bit quicker than my older 16900A with the max memory of 512KB and Windows XP.

I wonder if you can upgrade your 16801A with the M880 motherboard to Windows 7 yourself without an official 16800AU upgrade and if there would be any benefit of doing so?
http://www.keysight.com/en/pd-2532686-pn-16800AU/windows-7-upgrade-kits-for-16800-series

There is no recovery media available for the Windows 7 version. Instead the hard drive contains a recovery partition which can restore the image on the primary partition. If the hard drive completely fails it might be an expensive repair to get a replacement drive from Keysight with the image preinstalled. Probably good to make a backup clone of the drive on another drive just in case of eventual hard drive failure.

[TK]

I already had the cables from the 16702B and PODs.  I run some tests and the Windows XP based 16801A is very responsive... I have the 16702B but it is too bulky, then I moved to the 1670G because it is more compact, but it is very slow.  I think there is only a little performance improvement going to Windows 7 on the 16801A and if there is no recovery DVD, I prefer to stay with XP.

[TK]

The Keysight Applications Engineer pointed me to resources to upgrade to SP3 on the XP system and how to apply the WannaCry virus patch.  After upgrading to SP3, I was able to install the latest version of the LA software (5.90).

[Keysight DanielBogdanoff]

I wonder if you can upgrade your 16801A with the M880 motherboard to Windows 7 yourself without an official 16800AU upgrade and if there would be any benefit of doing so?

You maybe could, but if I recall correctly the M880 didn't like Windows 7, so we used the M890 for the Windows 7 upgrade.

[gslick]

You maybe could, but if I recall correctly the M880 didn't like Windows 7, so we used the M890 for the Windows 7 upgrade.

This page about the 16800AU Windows 7 Upgrade kits for 16800 Series says that 16800AU-W7N is an "UPGRADE TO WINDOWS 7 VIA ADDING MEMORY TO EXISTING M880 MOTHERBOARD WITH NEW INTERNAL DRIVE (For analyzer with S/N MY46000101-MY51420100)". I might be wrong but I would read that as saying you could upgrade a system with an M880 motherboard to Windows 7 just by adding more memory and replacing the hard drive with a new one containing the Windows 7 system image, for about half the cost of upgrading by also replacing the M880 botherboard with the M890 motherboard.

http://www.keysight.com/en/pd-2532686-pn-16800AU/windows-7-upgrade-kits-for-16800-series

Any idea if the reason there is no DVD recovery media for the Windows 7 system image is simply because it is too large to fit on a DVD, while the Windows XP system image did fit on a DVD?

[Astrodev]

I have a 16802a which is Win7 based and appears to have had a recovery DVD V5.90 with it when I acquired it, I will have to check it out but this may be what you are looking for, I will let you know.

[gslick]

I have a 16802a which is Win7 based and appears to have had a recovery DVD V5.90 with it when I acquired it, I will have to check it out but this may be what you are looking for, I will let you know.

I am curious if that DVD can recover a full OS installation from scratch on a blank hard drive, or if it is only for installing or upgrading the logic analyzer application on top of an already installed OS.

On the 16901A I recently acquired with an M890 motherboard and Windows Embedded 7 installed the recovery partition on the hard drive is something like 12GB in size. Maybe if the recovery image was compressed it could fit on a DVD, I don't know. I haven't determined yet the best way to backup or clone the hard drive so that the OS could be restored to a new hard drive in case of failure.

The 16901A service manual says: "In case of a hard disk failure, you send your 16901 Logic Analysis unit to Agilent for repair/replacement of the failed/defective hard disk." The 16800 series service manual says the same thing. A hard disk failure could turn out to be an expensive repair if you weren't able to replace and restore the hard drive yourself.

[alm]

I haven't determined yet the best way to backup or clone the hard drive so that the OS could be restored to a new hard drive in case of failure.

Since it is Windows based, I imagine you could use standard Windows cloning tools like True Image to a USB HD/pen drive. It would probably be good to test recovery to a spare drive.

[TK]

I have a 16802a which is Win7 based and appears to have had a recovery DVD V5.90 with it when I acquired it, I will have to check it out but this may be what you are looking for, I will let you know.

Does it have a product ID like 16800- or 16900- ?

[gslick]

While on the subject of the 16800 series, has anyone here tried swapping out the logic analyzer module(s) for other standard analyzer modules, and if so, does that work?

As far as I can tell from the 16800 series service manual and the 16901A service manual they are pretty much identical, at least for the two module 16804A, 16806A, 16821A, 16822A, and 16823A models. The one module 16801A, 16802A, and 16803A models have a different Module Interface Board and one of the two power supplies is lower rated (15W vs. 175W, in addition to the common 600W supply). That must be to save costs on the lower spec models.

From the part numbers in the 16800 series service manual it appears that the analyzer modules might be standard 16910A modules and the pattern generator module might be a standard 16720A module.

I wonder if the 16800 series modules could be swapped out for any of the 16900 series supported modules (16720A, 16740-42A, 16750-52A, 16750-52B, 16753-56A, 16760A, 16910-11A, 16950A, 16950B, 16951B, 16962A). Or maybe the analyzer software will detect that mainframe is a 16800 series and only support the modules that are specific to that series.

If a module swap worked it might be an easy and not so expensive way to upgrade a 34-channel 16801A to a 68-channel system by swapping in something like a 16750-52A, and also getting up to 16M or 32M sample depth.

[Astrodev]

Not sure about the memory depth as that seems to be a licensable option suggesting the boards are built with the full memory and crippled until a licence  key unlocks it, might be something worth looking into if this is the case.

[TK]

There is an EEPROM and a nice JTAG header on the 169xxA acquisition board, and the 34 channel board is actually a 68 channel one, probably with 34 channels disabled by a board ID on the EEPROM.  The 16910A (102 channel board) has all the components soldered, the 34/64 channel board, has some unsoldered parts.

[gslick]

There is an EEPROM and a nice JTAG header on the 169xxA acquisition board, and the 34 channel board is actually a 68 channel one, probably with 34 channels disabled by a board ID on the EEPROM.  The 16910A (102 channel board) has all the components soldered, the 34/64 channel board, has some unsoldered parts.

The 16800-97014 service manuals lists the logic model replacement parts as:
16912-68702 34-Channel Acquisition Board Assembly
16911-68702 68-Channel Acquisition Board Assembly
16910-68702 102-Channel Acquisition Board Assembly

While there are standalone 102-channel 16910A and 68-channel 16911A analyzer module products as far as I know there was never a standalone 34-channel 16912A analyzer module product. Maybe it was easier for production to only produce the 68-channel and 102-channel populated versions and software cripple the 68-channel version down to a 34-channel version even if they never had plans to allow a software license upgrade from 34-channels to 68-channels.

I just took a look at one of the standalone 16911A modules I have. It has a Xilinx XC18V04 4,194,304 configuration bit device labeled as CONFIG EEPROM. I wonder if the configuration bitstream is the same for all modules with the same speed and depth options installed, or if it is unique on each module and serialized with other components on the module. I currently have two 16MB 16911A modules and one 32MB 16911A module. I wonder how easy it would be to dump the configuration EEPROMs from the modules and compare them.

[gslick]

A Logic Analyzer Applications Engineer uploaded the correct iso file and I was able to recover the 16801A unit.  It is a nice addition to my collection of Keysight (HP Agilent) instruments.

So BTW, how did you recover the software installation to a new hard drive from the 16800-14103.ISO file without a built in DVD drive on the 16800 series?

Did you copy the .ISO image to a USB flash drive and boot from that, or burn the .ISO image to a DVD and boot from an external USB DVD drive, or did you temporarily attach a SATA DVD drive to the motherboard while you had the system open to replace the hard drive?

Looking in the 16800 service manual just now I see that it says to use a USB DVD-ROM drive for the recovery DVD, so maybe that is what you did.

[TK]

A Logic Analyzer Applications Engineer uploaded the correct iso file and I was able to recover the 16801A unit.  It is a nice addition to my collection of Keysight (HP Agilent) instruments.

So BTW, how did you recover the software installation to a new hard drive from the 16800-14103.ISO file without a built in DVD drive on the 16800 series?

Did you copy the .ISO image to a USB flash drive and boot from that, or burn the .ISO image to a DVD and boot from an external USB DVD drive, or did you temporarily attach a SATA DVD drive to the motherboard while you had the system open to replace the hard drive?

Looking in the 16800 service manual just now I see that it says to use a USB DVD-ROM drive for the recovery DVD, so maybe that is what you did.

I burned a DVD using the .iso image, then used a USB DVD drive to recover the Windows XP image, then applied patch for Windows XP SP3, then applied a security patch recommended by Keysight, installed .NET 3.5.1 (SP1) and .NET 4.0 from standalone images I downloaded from Microsoft to a USB stick, then installed Application Software 5.90 (It requires XP Service Pack 3, and the recovery images is XP Service Pack 2).  If you cannot get to SP3, you need to download Application Software 3.6 from Keysight (still available).

I also tried with a generic Windows XP Professional and it does not pass the test to install the Software Application, it gives a warning and installs, but modules do not get recognized.

I also had to use a PC mouse during the recovery process, as it did not recognize the USB mouse.  Once Windows is installed, you can switch back to the USB mouse.

[TK]

I just tested a 16911A 68-channel module on my 16801A (34 channel) and it is not recognized as a valid module.  I think the frame has some kind of programming identifying it as part of the 16801A and that it must work only with 34-channel modules.  I tried reinstalling the full HD image from scratch with the 16911A module to see if it needed some additional drivers, but no, still not recognized.

[gslick]

That is good to know, and also a bummer at the same time. The 16910A and 16911A modules can be picked up at reasonable prices and would be a cheap way to upgrade a 16800 series if that worked, and that would make picking up a 16800 series a lot more attractive. As it is a base model 16801A with only 34 channels might be somewhat limiting for some purposes.

In addition to the Xilinx XC18V04 configuration device on the 16910A / 16911A modules there is also a serial EEPROM on the bottom side. I wonder if that is where the module serial number is stored and the speed and memory depth options?

Some day when I get around to it I'll have to see if I can upload the XC18V04 bits from the 16910A / 16911A modules I have and see if it is the same for all of the 16910A modules and all of the 16911A modules. If so, then take a look at the serial EEPROM bits and compare those between modules with different options. Maybe there are also bits in the serial EEPROM which indicate that a module is a 16800 series module.

[gslick]

Back on the original topic of recovery DVDs, there used to be a file on the Agilent/Keysight website in the ISO image directory named "Decoder Ring (Which one do you need).txt" with a helpful list of exactly what DVD you need for the various logic analyzer mainframes.  Too bad they keep purging the FTP site of useful files. I wonder why?

ftp://ftp.keysight.com/cos/outbound/16xxx%20recovery%20images/

168xA/AD Win XP         MY41000801-MY41000899   Radisys SC815E  01680-14100
                        MY41000901-MY41001099   Motorola VP22   01680-14104
                        MY41001101-later        ADLINK M-815G   01680-14106

168xxA                  MY46000101-MY46000999   Intel D915GUX   16800-14102
                        MY46001000-later        ADLINK M-880    16800-14103

16900A, 16902A          MY43000001-MY43001999   Motorola VP22   16900-14109
                        MY43002000-later        ADLINK M-815G   16900-14121

16901A                  MY46000101-MY46000399   Intel D915GUX   16901-14101
                        MY46000400-later        ADLINK M-880    16901-14102

16902B  All                                     ADLINK M-880    16902-14100

16903A                  MY43000001-MY43000199   Radisys SC815E  16903-14100
                        MY43000200-MY43001999   Motorola VP22   16903-14104
                        MY43002000-later        ADLINK M-815G   16903-14107

[Jwalling]

Back on the original topic of recovery DVDs, there used to be a file on the Agilent/Keysight website in the ISO image directory named "Decoder Ring (Which one do you need).txt" with a helpful list of exactly what DVD you need for the various logic analyzer mainframes.  Too bad they keep purging the FTP site of useful files. I wonder why?

ftp://ftp.keysight.com/cos/outbound/16xxx%20recovery%20images/

168xA/AD Win XP         MY41000801-MY41000899   Radisys SC815E  01680-14100
                        MY41000901-MY41001099   Motorola VP22   01680-14104
                        MY41001101-later        ADLINK M-815G   01680-14106

168xxA                  MY46000101-MY46000999   Intel D915GUX   16800-14102
                        MY46001000-later        ADLINK M-880    16800-14103

16900A, 16902A          MY43000001-MY43001999   Motorola VP22   16900-14109
                        MY43002000-later        ADLINK M-815G   16900-14121

16901A                  MY46000101-MY46000399   Intel D915GUX   16901-14101
                        MY46000400-later        ADLINK M-880    16901-14102

16902B  All                                     ADLINK M-880    16902-14100

16903A                  MY43000001-MY43000199   Radisys SC815E  16903-14100
                        MY43000200-MY43001999   Motorola VP22   16903-14104
                        MY43002000-later        ADLINK M-815G   16903-14107

Sorry to resurrect this thread, but has anybody upgraded their analyzer with the Win7 kit?
I'm looking for an Adlink M-880 motherboard to repair a DSO8104A. I'll pay top dollar for it.
I can also use the add on video card that was used for the Intel D915GUX to drive the LVDS display (I have a spare D915GUX)

Thanks.

[heisnoble]

Hello Friends . Does anyone  having the recovery dvd for Agilent  16800 logic analyser. please share the .Iso for 16800-14102 recovery DVD. I had a unit the hard disk is not working.

[gslick]

Hello Friends . Does anyone  having the recovery dvd for Agilent  16800 logic analyser. please share the .Iso for 16800-14102 recovery DVD. I had a unit the hard disk is not working.

https://archive.org/details/agilent-logic-analyzer-recovery-dvd-16800-14102