Not happy about my new Linear Power supply, CEP Italia 14H40A2

[Giorgio]

The product it's a bad but at least the Italians gave your money back and I am sure this forum made it happens! 

[tron9000]

All ends well, I have just been refunded 

they come to their senses or you reckon they got a telling off?

Nice defender BTW! TD5?

[timb]

This is why you order things with a credit card. I've found simply threatening a charge back makes 90% of companies bend over backwards to give a refund. (This only applies to North America, not sure how things work in Euroland.)


Sent from my Tablet

[TheBay]

It's a 2012 Defender 2.2tdi XS (Puma I think they call them), It's my friends car.

All ends well, I have just been refunded 

they come to their senses or you reckon they got a telling off?

Nice defender BTW! TD5?

[TheBay]

I started a Visa chargeback with the bank

This is why you order things with a credit card. I've found simply threatening a charge back makes 90% of companies bend over backwards to give a refund. (This only applies to North America, not sure how things work in Euroland.)


Sent from my Tablet

[nowlan]

Thought you said you were refunded? why charge back?

[TheBay]

I started the chargeback before they refunded me, as they were ignoring me...

I've cancelled it now.

Thought you said you were refunded? why charge back?

[timb]

I started a Visa chargeback with the bank

This is why you order things with a credit card. I've found simply threatening a charge back makes 90% of companies bend over backwards to give a refund. (This only applies to North America, not sure how things work in Euroland.)


Sent from my Tablet

If you told the company that, I bet that's why they sent a refund.

Fun Fact: Every time a company receives a charge back, the credit card processor not only takes back the money from their account, they also charge a fee that can range upwards of $200 or more. In addition, you're only allowed a limited number of charge backs, afterwards the processor will drop your account. This information is also shared with other card processing companies, effectively blacklisting you from getting a merchant account and being able to accept credit cards again.


Sent from my Tablet

[TheBay]

That's interesting! I didn't know that, but it makes sense.

I think it's probably this forum that kicked their arse in to gear

I started a Visa chargeback with the bank

This is why you order things with a credit card. I've found simply threatening a charge back makes 90% of companies bend over backwards to give a refund. (This only applies to North America, not sure how things work in Euroland.)


Sent from my Tablet

If you told the company that, I bet that's why they sent a refund.

Fun Fact: Every time a company receives a charge back, the credit card processor not only takes back the money from their account, they also charge a fee that can range upwards of $200 or more. In addition, you're only allowed a limited number of charge backs, afterwards the processor will drop your account. This information is also shared with other card processing companies, effectively blacklisting you from getting a merchant account and being able to accept credit cards again.


Sent from my Tablet

[tron9000]

It's a 2012 Defender 2.2tdi XS (Puma I think they call them), It's my friends car.

test drove an o'12 110 with that engine, excellent vehicle!

I did not know about visa chargeback and that it applied to debit cards too - just been reading about it on Which