Hi all-
I've had my DS2072A for a couple of months now, used on and off. I haven't even used up all of the trial hours yet.
Today, I was trying out my new (to me) Agilent 33522B, feeding the DS2072A a 5MHz sine wave via a 50ohm feed-through terminator (scope input impedance @1M) on channel 2.
The scope display started glitching out. I thought it was a fluke or noise, as the issue went away only to start reoccurring regularly over the course of a couple of hours.
Until the screen itself started bouncing everywhere, I thought maybe it was my signal generator. So I tried two other function generators and was able to yield the same result.
The issue is more likely to happen when the scope has just been powered on, but it has also glitched out at random even when it has been on for an hour straight.
It's more likely to happen if I'm feeding the scope a signal when it boots up, although that isn't necessary to reproduce the issue.
I captured the most recent glitch-session (from a fresh reboot):
I then rebooted the scope:
Firmware: 00.03.03.SP2
Hardware: 2.0
Anyone know the process for RMAing a Rigol scope?
Can I go back through Tequipment, or do I have to go through Rigol NA?
My concern is that this is something that isn't 100% consistent, although I have been able to reproduce it about 10 times tonight. I don't want the scope to get to Rigol and have them conclude that it's fine, like what seems to happen when you take your car to the shop. Ugh.
Thanks.