Hi Bobi! Thanks so much for your reply, and I think you’re correct that my problem with Leidoskope not being able to open my DDS120 is that I don't have the correct driver installed. I right-clicked on the DDS120 shown as "WinUsb Device (NULL)" in the Device Manager, checked its properties and saw that there were no drivers installed for this device!
I downloaded USBDeview (cool program - thanks for showing me that!) and see the WinUsb (NULL) device in the list, but it shows that it’s not connected so nothing happened when I clicked on the red X to disconnect it. So I tried disabling it, and rebooted. My expectation was that this would delete the device's driver and that when I next connected the DDS120 I would be prompted by the New Hardware Wizard to point at a proper driver. I was amazed to see that did not happen: when I connected the DDS120 I got no New Hardware message, and when I looked in the Device Manager, there was that "WinUsb Device (NULL)" again. (I'm positive that's my DDS120, because when I unplug it, the "WinUsb Device (NULL)" disappears.)
So I gave up using USBDeview and tried updating the drivers by right-clicking on the device in Device Manager and selecting “Update Drivers”. Then I browsed to the driver location (trying the driver from both from the install cd and the one in the package I downloaded from the Amazon page where they say to get the latest drivers), but the Hardware Update Wizard tells me the update was unsuccessful because it couldn't find a better match for the hardware than the currently installed driver. Pretty puzzling since the Device Manager Properties says there’s no driver installed or required. So right now I’m stymied? Any ideas?
One possibility is that maybe I’m not using USBDeview correctly: I not sure what you mean “use it to remove any bad usb driver” – I could see that I could select my device and disable it, or disconnect it if it was connected, but couldn’t figure out how to remove a driver - maybe I’m missing something… When I look at the properties using USBDeview, it says that there is a driver installed, WinUsb Device (NULL), v1.0.0.0, but I couldn’t delete it or anything..
Regards,
Cam