Hantek has a decade(s?) long tradition of terrible software / firmware, even by the standards of low-end test equipment, which are low to start with. Consider them bad until proven good.
Last time I installed a hantek upgrade, it took me the better part of a day and IDA to get working (they linked against a debug dll that they didn't include). Support never got back to me (of course). That was my first and last experience with them, but I've heard many like it, and none that suggest they may have changed their ways.