Author Topic: Altium emails bouncing back  (Read 1799 times)

0 Members and 1 Guest are viewing this topic.

Offline trevwhiteTopic starter

  • Frequent Contributor
  • **
  • Posts: 930
  • Country: gb
Altium emails bouncing back
« on: June 07, 2021, 08:15:39 pm »
I emailed Altium regarding my renewal( in the UK ) and the person I have been emailing with up until last Friday is now no contactable via email. They bounce back. So I emailed the contact who originally sold me the package last year. That email bounced back. I tried the website tech support. All their staff are away right now but they will get back to me. I shall try to call someone tomorrow but its very strange. Is anyone else getting this?


Trev
 

Offline jayatIBM

  • Newbie
  • Posts: 2
  • Country: us
Re: Altium emails bouncing back
« Reply #1 on: June 08, 2021, 01:49:02 am »
Try www.orcad.com   They are fully staffed and would love to work with you
 

Offline PlainName

  • Super Contributor
  • ***
  • Posts: 6821
  • Country: va
Re: Altium emails bouncing back
« Reply #2 on: June 08, 2021, 08:43:32 am »
I emailed my account bloke on Sunday evening (hey, they gotta work for their money) and had no reply yet. But it's been only a day and, perhaps more importantly, I've not had a bounce.
 

Offline trevwhiteTopic starter

  • Frequent Contributor
  • **
  • Posts: 930
  • Country: gb
Re: Altium emails bouncing back
« Reply #3 on: June 08, 2021, 08:52:05 am »
I managed to get through to the office today with a phone call but waiting on a call back.
 

Offline PlainName

  • Super Contributor
  • ***
  • Posts: 6821
  • Country: va
Re: Altium emails bouncing back
« Reply #4 on: June 08, 2021, 04:31:54 pm »
OK, just had a reply to my email, so they are definitely there awaiting deposit of funds :)
 

Offline trevwhiteTopic starter

  • Frequent Contributor
  • **
  • Posts: 930
  • Country: gb
Re: Altium emails bouncing back
« Reply #5 on: June 08, 2021, 05:42:35 pm »
I finally got an email back from them and then all the emails worked again. They have informed their IT department.
 


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo
Smf