Author Topic: Altium emails bouncing back  (Read 761 times)

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Offline trevwhite

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Altium emails bouncing back
« on: June 07, 2021, 08:15:39 pm »
I emailed Altium regarding my renewal( in the UK ) and the person I have been emailing with up until last Friday is now no contactable via email. They bounce back. So I emailed the contact who originally sold me the package last year. That email bounced back. I tried the website tech support. All their staff are away right now but they will get back to me. I shall try to call someone tomorrow but its very strange. Is anyone else getting this?


Trev
 

Offline jayatIBM

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Re: Altium emails bouncing back
« Reply #1 on: June 08, 2021, 01:49:02 am »
Try www.orcad.com   They are fully staffed and would love to work with you
 

Offline dunkemhigh

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Re: Altium emails bouncing back
« Reply #2 on: June 08, 2021, 08:43:32 am »
I emailed my account bloke on Sunday evening (hey, they gotta work for their money) and had no reply yet. But it's been only a day and, perhaps more importantly, I've not had a bounce.
 

Offline trevwhite

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Re: Altium emails bouncing back
« Reply #3 on: June 08, 2021, 08:52:05 am »
I managed to get through to the office today with a phone call but waiting on a call back.
 

Offline dunkemhigh

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Re: Altium emails bouncing back
« Reply #4 on: June 08, 2021, 04:31:54 pm »
OK, just had a reply to my email, so they are definitely there awaiting deposit of funds :)
 

Offline trevwhite

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Re: Altium emails bouncing back
« Reply #5 on: June 08, 2021, 05:42:35 pm »
I finally got an email back from them and then all the emails worked again. They have informed their IT department.
 


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