Altium help needed, board cutouts not showing on JLCPCB website

[Rutger]

I am trying to upload a panel of Tubescreamer (famous guitar pedal) clones I made in Altium, but for some reason the inner cut-outs are not coming through.
Any suggestions on what I should check/do in Altium or should I contact JLCPCB about these cutouts.

Thanks.

[cgroen]

When I send boards to JLCPCB with internal cutouts, I do the cutouts in the keepout layer, and I also put the text "CUTOUT" inside the cutout area (the text is also on the keepout layer)
I also write a remark to the order that they need to watch "cutouts" in the design.
Works every time

[Pseudobyte]

Are your cutouts included in your board outline gerber?

[cgroen]

Yes, they are in the gerber, see below

[JackJones]

Their gerber viewer is just really buggy, I have the same issue with boards made with Kicad. As long as it shows the cutouts correctly with other viewers it should be fine.

The boards I have ordered have come out correctly despite their viewer showing no cutout.

[cgroen]

Same here, as soon as you make something that isn't a standard square board, their viewer fucks up!

[Pseudobyte]

Yes, they are in the gerber, see below

I was talking to OP. I think you calling it keepout confused me.

[cgroen]

Yes, they are in the gerber, see below

I was talking to OP. I think you calling it keepout confused me.

Ah yes, its not me calling it that The file is the .GKO which stands for Keepout Layer.

[Pseudobyte]

Yeah Altium users would typically put their board outline on a mechanical layer like GM1. Altium is phasing out keepout.

[Rutger]

I put the cutout in the 'keep-out' layer as suggested (with text) and it seems to work, thanks for the tip.
Initially it did not show up after the upload, but when I went to the online gerber viewer it seems to be a black area.