What is Altium's plan to clean up the product ? AD 17.1.9 was OK ...AD18, is widely believed to be defective software.
1) Bug crunch is up to 2506 items. Even if 50% of those are real, that's alot of unanswered posts.
-Altium you are supposed to be taking note and interfacing with the users, not just letting BugCrunch count to infinity !.
2) Altium claims on their website they are putting on 6000 new users per year.
-Is the business strategy to ignore existing users, not fix the software not bother about the say, lost 1000 subs per year of disgruntled users ?
It reminds me of a business strategy used for Health Clubs and Gyms. Just keep adding members that never use the facilities, and never maintain the facilities..
I talk to the sales people who are sympathetic to my complaints but have no input or control it seems.
The biggest disagreement I hear privately among many is that Altium want to penalise / charge users for ignoring paying subs for AD18, which users consider is defective software. There is plenty of grounds for it being considered defective software- Look at the Gerber disaster !
I considered organising a boycott of paying subs and bringing in the ACCC, but if Altium's business strategy is just to bank on adding new users and ignoring the unhappy ones, I do not think not paying subs is going to work, it will be within their strategy. They won't care.
There are a couple of options :
1) You can try and do a deal with Altium to avoid paying for the defective AD18 release. That might work, depending on your history with the product., and how long you have been out of maintenance.
2) Just stay on AD 17.1.9 for 4 years which is about the time to re coup buying Altium from new in 4 or 5 years time. When it might be fixed.