Author Topic: AD16 download issue  (Read 2730 times)

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Offline PhilfreezeTopic starter

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  • Country: ch
AD16 download issue
« on: March 31, 2016, 01:35:52 pm »


I get this error everytime I try to download the newest version of Altium.
Firewall and Antivirus are dactivated and I restarted the Computer and the download multiple times.

If I click "No" about 20s (or 150MB download) later the installer will just crash and if I click "Yes" the window just appears again.

Does somebody know what the problem could be?
 

Offline 51mmz0rz

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Re: AD16 download issue
« Reply #1 on: April 12, 2016, 04:08:30 pm »
I would contact your Altium rep and try to get FTP access for the offline installer.
 
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Offline kendalll

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Re: AD16 download issue
« Reply #2 on: April 13, 2016, 04:52:52 am »
Perhaps you need to run the installer as administrator?

But I agree
I would contact your Altium rep and try to get FTP access for the offline installer.
Try that, they've been pretty helpful in the past for me when I had an install problem a few years ago.
 

Offline PhilfreezeTopic starter

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  • Posts: 123
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Re: AD16 download issue
« Reply #3 on: April 13, 2016, 06:57:23 am »
I would contact your Altium rep and try to get FTP access for the offline installer.

I contacted Altium and they sent me an offline installer for Altium 16. Now it works fine, thanks!
Btw. the new step models created by the component wizard are awesome!
 


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