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Electronics => PCB/EDA/CAD => Altium Designer => Topic started by: yanir on August 31, 2011, 08:28:37 pm

Title: Is AD Live Down?
Post by: yanir on August 31, 2011, 08:28:37 pm
Hi, I am one of the users who chose not to renew my subscription this year. All of sudden I can't access AD live. My login also doesn't work in the software. If I can't access the AD Live site, I can live with it, but my user account should still work with accessing my Seat license. Anyone else having this issue?
Title: Re: Is AD Live Down?
Post by: tinhead on August 31, 2011, 09:55:42 pm
well, i do have subscription and can't login too, so probably some server issues.
Title: Re: Is AD Live Down?
Post by: yanir on August 31, 2011, 10:23:46 pm
ok, thanks for the info. :)
Title: Re: Is AD Live Down?
Post by: EEVblog on August 31, 2011, 11:32:42 pm
I can log in no problem.
Your account should still be active as a "license holder" account I believe.
So probably just something dumb with their customer AD server stuff again, it happens.

Dave.
Title: Re: Is AD Live Down?
Post by: yanir on September 01, 2011, 01:57:18 am
Which is partly why I haven't renewed. If they can't keep their servers running its hard to justify the cost for all the cloud vault services theyre selling. I hope they get it together. I do really like the software.
Title: Re: Is AD Live Down?
Post by: EEVblog on September 01, 2011, 03:16:47 am
Which is partly why I haven't renewed. If they can't keep their servers running its hard to justify the cost for all the cloud vault services theyre selling. I hope they get it together. I do really like the software.

So do I.
But unfortunately I suspect the company is in a downward spiral (in many ways), and the only way out is to be bought out.

Dave.
Title: Re: Is AD Live Down?
Post by: JuKu on September 01, 2011, 07:12:19 am
I'm on subscription. Bugcrunch works, and I can vote. Forum is down.
Title: Re: Is AD Live Down?
Post by: yanir on September 01, 2011, 12:42:54 pm
Everything works for me now.
Title: Re: Is AD Live Down?
Post by: yanir on September 01, 2011, 01:05:27 pm
Looks like the generic parts are back in the vault and the resisters are there. I guess that was part of the reason. I'd would think you wouldn't have to bring your authentication down to add content but that's just me.