| Electronics > Altium Designer |
| Massive price hike on A365 coming in Jan |
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| JetIgniter2k:
So I just got off a call with my Altium sales rep. He's saying that many customers are using too much data on their A365 servers and starting in January they are implementing a 10 gig cap. They claim that we are using 100 gigs but in no way could he or the FAE give me a detailed breakdown of the actual usage. No where could I find data usage in my admin account. The only accurate numbers they had was users and database parts count (but not in megabytes). The FAE said we had north of 300 projects stored; and that's ridiculous, we are at dozens of small/medium boards at the most. So being such a nice guy that he is, he wants to get ahead of the cap and upgrade me to the "security package" at the tune of $4800/yr on top of the $15-20k I'm already paying them so we can continue to have the same level level of service that we currently have (plus SSO and MFA). Does anyone else think this is just an absolute brazen shakedown of their loyal customers? Where the hell do they get off charging $4800/yr for gigabytes of storage and SSO? All other cloud companies can do that for dollars and SSO and MFA is basically free; you can have an intern set it up. And of course, he had to throw the covid excuse in there and wha wha wha "if there's a data breach, it's on us". BS! Their revenue grew spectacularly year on year since before covid and we all know damn well all I'm getting is an apology email if there's a data breach. For $4800 I expect them to have an NSA agent manually verifying our MFA. I can tell you right now, without even having to ask my CFO, they are not getting one extra dime out of us next year. Even if that means we need to drop a few of our existing licenses or pulling all archived designs out of A365. My entire team is well versed in OrCAD and we have an internal tool for viewing released designs without using up a license. |
| coppercone2:
I think it might not be legal for them to try to charge you for unknown objects ? The only way this number can be so high is if they reliability so so fucking bad that they need to have quaternary or higher levels of backup and are charging you for like backup data. Its interesting how there might not be a law. You would they a data based service would have to meet some data storage efficiency rating (like SEER on air conditioners) to be legally authorized to do anything of the sort. I feel that if its not totally made up, it has to do with charging you for backups in a unreliable system. It almost starts to feel like risk management figures for banks. So they might have a ultra shit data base and their covering up the ridiculous amount of data loss that is occurring because their juggling cloud servers and shit like that. I am imaging a 'deadbeat' storage network (super incompetence) It would be nice for them to have to pose those figures, to determine the merits of a transaction, before money exchanges hands, to ensure fairness for data-customers. it makes me think of either ultra incompetence or like just downright scam. I think its mad shady that you are in the dark about charges. The law seems to generally crack down on 'mysterious' fees for various enterprise. It seems to really stick out. Seems like a great way to launder money too. |
| nctnico:
This sounds super fishy. I'd give the boss of that sales rep a call. If I'm to pay money, I want an exact overview of what I'm paying for. Not a single cent goes out of my pocket until I get such an overview. |
| coppercone2:
it might even be against your corporate guidelines to spend money in such a way there is no way to know if its a reasonable expense. how could it be judged? |
| jc101:
Interesting strategy. Make new features dependant on A365 to work. Get people to use it. Then decide to charge additional fees for putting your data into it. The whole new direction is really quite disturbing. No-one, including Altium's own sales teams, have any idea what is really going on. It doesn't bode well for the future of Altium. |
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