I haven’t pulled CR1 or CR2 but the voltages either side are the same for the working module Andy the bad module. A DMM diode check also indicates they are ok.
I will try to probe a small you suggest. Should I do this in DCV or OHMS mode ?
Thanks again
Use DCV with meaningful signal, 10V is up side of X1 range, including meaningful Ext Ref.
Start with standard fast filter and Ext Ref off.
Put 1st scope channel to C1/2.
You should see your signal all the time, nothing is changing the signal path so you can also check how those bipolars are operating.
You should also write down some truth tables, there are quite many things to remember.
Then poke Ext Ref on.
Now your 1st scope channel should see 3 different levels, that didn't happen last time.
You can now use the 2nd scope channel and check where those missing ones are, leave the 1st channel to be a sanity check, assuming there still are sane Ext Ref levels.
You can poke Ext Ref and Filter buttons freely, this is a pure digital tech on/off switching situation.
Signal path selection can also be different than expected, so check selections all the way back to U1.
Don't forget that the problem can also be a trace and not a component.