Another supplier had Amphenol panel mount BNCs for £0.18 each (rather than £1.80 each). Figured I'd buy 50 of them. Delivered. Was called about a week later asking if I would pay the difference of £81. I said no. They closed my trade account. So I opened another one under my other limited company.
I've received confirmation of the order, legally they have to honour the purchase if they realise the mistake.No. It isn't as simple as that. The point at the order is accepted and you enter a binding contract doesn't necessarily mean when an order confirmation email is sent. If the price is obviously a mistake then it can also be canceled by the seller.
Not only that. Amount of money is ridiculously low for them to even bother about that :palm:. For example farnell won't return returned items back into stock even if package was unopened, even if it's some expensive shit.Another supplier had Amphenol panel mount BNCs for £0.18 each (rather than £1.80 each). Figured I'd buy 50 of them. Delivered. Was called about a week later asking if I would pay the difference of £81. I said no. They closed my trade account. So I opened another one under my other limited company.
What?! :o O_o
They have closed your business account for their mistake? :palm:
I'm not able to order one, as it reverts to the higher price. Is anyone willing to order one for me and forward it to me? If it turns out to be a pricing error I don't mind to waive the order, but if it's correct I could use a pulse generator.You don't say where you are- why not enable your flag. :)
You don't say where you are- why not enable your flag. :)I've found that not displaying a flag helps preventing people projecting location based assumptions on you. The fact that it drives people who tend to do this nuts is a nice bonus. ;D
You just shot yourself in the foot then. ;DYou don't say where you are- why not enable your flag. :)I've found that not displaying a flag helps preventing people projecting location based assumptions on you. The fact that it drives people who tend to do this nuts is a nice bonus. ;D
I've found that not displaying a flag helps preventing people projecting location based assumptions on you. The fact that it drives people who tend to do this nuts is a nice bonus. ;DOh, I wasn't talking about you. Sorry if I gave you that impression.
You just shot yourself in the foot then. ;D
When you switch to one of their other branches the price is over 400 pounds. It obviously a pricing error.
I'm not able to order one, as it reverts to the higher price. Is anyone willing to order one for me and forward it to me? If it turns out to be a pricing error I don't mind to waive the order, but if it's correct I could use a pulse generator.
I have ordered a small quantity to resell, i don't mind doing you a cheap price.Lovely!
I have bought 30 as I do not wish to over gamble or take the piss.30 isn't taking the piss? ::)
Oh, I wasn't talking about you. Sorry if I gave you that impression.No no, not at all. It is just that if I had known where you are, I might have been able to get a pulse generator shipped to you.
At our company, when a project finishes, in the main, they just dump everything currently in stock. The reason is that it is too expensive to do otherwise.
That's the problem- knowing what you have got, and then knowing where it is :)At our company, when a project finishes, in the main, they just dump everything currently in stock. The reason is that it is too expensive to do otherwise.
I've got boxes and boxes of chips in tubes from a local manufacturer, leftovers and misorders from projects/prototypes, some lovely parts in there which I really must catalogue.
That's the problem- knowing what you have got, and then knowing where it is :)
Anyone interested in getting one for free?
I pay for two, shipped to your UK address and you send me one (I pay the shipping to me, too).
PM to me if interested.
Regards,
Vitor
Anyone interested in getting one for free?
I pay for two, shipped to your UK address and you send me one (I pay the shipping to me, too).
PM to me if interested.
Regards,
Vitor
Just in case: check the import duties. Also when you order the pulse generator, you have to declare where the final destination of the pulse generator is. Just thought I would mention. :)
Ah yes, good point. Still worth checking though. :)Anyone interested in getting one for free?
I pay for two, shipped to your UK address and you send me one (I pay the shipping to me, too).
PM to me if interested.
Regards,
Vitor
Just in case: check the import duties. Also when you order the pulse generator, you have to declare where the final destination of the pulse generator is. Just thought I would mention. :)
isn't Portugal in the EU ?
If they are then there is no duty because the EU of which we are still a member is a tariff free zone between member states and you can also handle VAT across borders. When I was VAT registered I would give my VAT number to an EU non UK supplier and they would remove the VAT from the price.I'm no expert, but isn't it the case that there are effectively tarriffs on some items, like cars for example. The name for the free may be post office/customs handling charge or the like. AFAIK electronic test equipment is a sensitive area.
The name for the free may be post office/customs handling charge or the like. AFAIK electronic test equipment is a sensitive area.
And lastly, honest people would point the issue out to the seller rather than try to take advantage of a possible mistake, just like they would return excess change handed to them by mistake.
And lastly, honest people would point the issue out to the seller rather than try to take advantage of a possible mistake, just like they would return excess change handed to them by mistake.
Yes, but I think you are a voice in the wilderness here.
And who says the price is a mistake?And lastly, honest people would point the issue out to the seller rather than try to take advantage of a possible mistake, just like they would return excess change handed to them by mistake.
Yes, but I think you are a voice in the wilderness here.
And lastly, honest people would point the issue out to the seller rather than try to take advantage of a possible mistake, just like they would return excess change handed to them by mistake.
Yes, but I think you are a voice in the wilderness here.
The UK has become a dog eat dog society thanks to various factors including our politicians. Everyone is paid like shit and everyone wants to get one better than everyone else. This company clearly do not give a toss about their employees as they have probably employed someone hardly competent to fill out the website because they are cheaper than a competent person or they have too few employees or like my employer they have too much tolerance for mistakes and laziness. Their problem!
And who says the price is a mistake?
Given that the intent is clearly to take advantage either way, that question is rather moot.
This is like a lesson in basic moral logic for five year olds. I'm reverting to pop-corn eating mode only now. Bye bye.
I'm not able to order one, as it reverts to the higher price. Is anyone willing to order one for me and forward it to me? If it turns out to be a pricing error I don't mind to waive the order, but if it's correct I could use a pulse generator.
I have ordered a small quantity to resell, i don't mind doing you a cheap price.
Hey, if you feel comfortable and righteous in being an opportunistic arsehole just like everyone else, then more power to you.That's the trouble with moralists with their head in the clouds: no manners. A few years ago your type would have had people who disagreed with their twisted view of the world, burnt at the stake or worse.
That's right, the deal only applies to UK customers.I'm not able to order one, as it reverts to the higher price. Is anyone willing to order one for me and forward it to me? If it turns out to be a pricing error I don't mind to waive the order, but if it's correct I could use a pulse generator.
I have ordered a small quantity to resell, i don't mind doing you a cheap price.
VERY interested. Changed the country to italy and suddently 543 euros + VAT
Hey, if you feel comfortable and righteous in being an opportunistic arsehole just like everyone else, then more power to you.That's the trouble with moralists with their head in the clouds: no manners. A few years ago your type would have had people who disagreed with their twisted view of the world, burnt at the stake or worse.
What are you doing on this thread anyway. It is about a good deal on pulse generators, not a soapbox for you to vent your spleen on others and creat a bad atmosphere.
You do realise that GK's comment was aimed at you.Hey, if you feel comfortable and righteous in being an opportunistic arsehole just like everyone else, then more power to you.That's the trouble with moralists with their head in the clouds: no manners. A few years ago your type would have had people who disagreed with their twisted view of the world, burnt at the stake or worse.
What are you doing on this thread anyway. It is about a good deal on pulse generators, not a soapbox for you to vent your spleen on others and creat a bad atmosphere.
Calm down now.
You do realise that GK's comment was aimed at you.Hey, if you feel comfortable and righteous in being an opportunistic arsehole just like everyone else, then more power to you.That's the trouble with moralists with their head in the clouds: no manners. A few years ago your type would have had people who disagreed with their twisted view of the world, burnt at the stake or worse.
What are you doing on this thread anyway. It is about a good deal on pulse generators, not a soapbox for you to vent your spleen on others and creat a bad atmosphere.
Calm down now.
So cole-palmer get it from kinesis, i checked their website and the product isn't on there, but kinesis have another 4 weeks wait time. I wonder if i've ordered a Chinese fake ;+}Kinesis is Cole Parmer (https://kinesis.co.uk/knowledgebase/cole-parmer-faq). If you do get something then it shouldn't be fake.
Those who want one shipped, if the unit is the real thing i do plan to attempt a bulk buy and will be happy to ship a few.Attempt to buy from where? They have already corrected the price in the web shop.
Attempt to buy from where? They have already corrected the price in the web shop.It's still listed at the same price of £15.40.
Attempt to buy from where? They have already corrected the price in the web shop.Still shows the low price in GBP. Other currencies will give you a high price.
Those who want one shipped, if the unit is the real thing i do plan to attempt a bulk buy and will be happy to ship a few.Attempt to buy from where? They have already corrected the price in the web shop.
Karma served either way :-DD
Yes they will order all this stock that they demand we commit to buy, then realise the price is wrong but can't charge us so they cancel on us and get stuck with the stock haha.
Exactly, the pleasure at putting them "in it" will compensate for loosing the deal.
@Simon
I wasn't making a comment about your morality, just responding to your lines:Yes they will order all this stock that they demand we commit to buy, then realise the price is wrong but can't charge us so they cancel on us and get stuck with the stock haha.
andExactly, the pleasure at putting them "in it" will compensate for loosing the deal.
Which struck me as childish and out of touch with the kind of forum members I mentioned.
P.S. @bd139: ...and you seem to be actively encouraging such comments, which is sad in itself.
Gyro, I understand your point for reference. But at the end of the day this is incompetence mandated by the business. Incompetent businesses have the same quality staff and management handling personal data, money and supply chains that other businesses depend on. Karma here helps the market generally shift towards competence. I’ve seen a couple of large companies fall by sweeping simple things under the carpet. They deserved every bit of the pain. If they eat the pain and learn from it and improve then it’s a good thing. If they cruise off the edge of the cliff then it’s a good thing.
Edit: a canonical example. CPC are circling the drain over the same things. They cut every baseline cost to the point no one gives a fuck if they do a bad job. And when they do they point the finger at the customer.
I took one over to one of the people on the registers to point out the error and they were more interested in overriding the computer's price to sell it to me at the marked price. Even though I wasn't really after one - I didn't have one and the price was unbeatable, so I let them continue and bought it for a bargain.
On a more related note, I've not had a shipping confirmation yet, what dates did everyone order on?2019_01_22, three days ago. At the time of the order they said delivery on 2019_02_29 and they have now shortened that to 2019_02_22.
I've had similar, a local supermarket had short dated pizzas reduced to 10p each, they were also on buy one get one free, so I grabbed four for the freezer.
Except, when I scanned them at a self serve till, the first one came up at 10p, the second then subtracted £1.80 from my total, leaving me with a negative total.
I pointed this out to three different members of staff, one tried to replicate it and the same thing happened, they all shrugged their shoulders.
Half an hour later I left the store with a trolley of shopping and a second trolley full of pizza for a shade under £10.
So yes it would indeed be funny to see them order all this stock in, cancel on all of us and then realise that they are stuck with this stuff. At least they will have some next day stock to ship for once! :)
When you switch to one of their other branches the price is over 400 pounds. It obviously a pricing error.
I once got Fluke 3000 kit meters (meter + extras) for something like $50ea from RS Components.
It was a website pricing error and they had them in stock. I ordered all the Sydney stock (30 or something) and after that appeared to work I order like 100 or more from RS UK stock.
I deliberately avoided buying more than they had in stocking knowing that the buyers would surely see the error and sort it before they shipped.
Got a phone call from them saying they goofed the price and it's way below their buy price (no kidding, it was something like AU$700 retail), I played dumb and said I needed that many to equip my factory and I made a legitimate purchase ;D
I think they honored another 50 or so but declined the rest.
They got delivered and I slowly sold them off on ebay for a large profit :-+
When you switch to one of their other branches the price is over 400 pounds. It obviously a pricing error.
I once got Fluke 3000 kit meters (meter + extras) for something like $50ea from RS Components.
It was a website pricing error and they had them in stock. I ordered all the Sydney stock (30 or something) and after that appeared to work I order like 100 or more from RS UK stock.
I deliberately avoided buying more than they had in stocking knowing that the buyers would surely see the error and sort it before they shipped.
Got a phone call from them saying they goofed the price and it's way below their buy price (no kidding, it was something like AU$700 retail), I played dumb and said I needed that many to equip my factory and I made a legitimate purchase ;D
I think they honored another 50 or so but declined the rest.
They got delivered and I slowly sold them off on ebay for a large profit :-+
Does lying make you feel good about yourself?
No, it's just that if i was processing any paperwork for a device called a signal generator and noticed that it was priced at such a low price I would query it. If i was handling paperwork for all of the orders of these things i would wonder at the price differences in different currencies, we all should know in the Uk that euro = 1 pound, the math is not that hard.
No, it's just that if i was processing any paperwork for a device called a signal generator and noticed that it was priced at such a low price I would query it. If i was handling paperwork for all of the orders of these things i would wonder at the price differences in different currencies, we all should know in the Uk that euro = 1 pound, the math is not that hard.
That's because you know what's been talked about here and so know the context. The people ordering / shipping / invoicing much of this stuff won't have any idea what's coming or going in those boxes.
Here's an example of a Signal Generator from a mainline supplier :
https://www.rapidonline.com/70-4140 (https://www.rapidonline.com/70-4140)
Yes and where I work our buyer knows nothing of electronic components and is incapable of taking a BOM from me and ordering the parts. And so i have managed to argue for having my own online account for RS, Farnell, mouser, and Rapid. I also have these accounts now because ordering myself means stuff turns up with my name on it and i have a slightly better chance of getting the stuff as our lazy store staff keep loosing things (I ordered 2 hot air rework stations to get 1). But this means that apart from me having to do someone elses job I can order at will with no questions asked and I do spend big. Got 10 caps in my design? no problem I order a reel of 4000 so that I will never have to order them again. Why should I care about the cost, i want an easy life whilst doing 2 peoples jobs, but it costs my employer 100x more in parts to carry on having lazy and incompetent people.
difference between top notch kit and shit from china.
I think you're loosing touch with the 'readership'. There are folks here who don't have shelves full of shiny gear who just want to get their hands on one of these for personal use.
If the "pleasure of putting them 'in it'" by placing an order big enough to wake them up to an unacceptable loss screws these members, then I'm sure they won't share your pleasure.
Yes I know you could have afforded to buy "400 8)" but who gives a shit.
This thread has changed from a possible opportunity to score something otherwise unaffordable to many, to something rather less savory and altogether more childish!
Maybe Dave should lock it - just my opinion.
That sort of shit is why I'm a contractor.
That sort of shit is why I'm a contractor.
What is everybody intending to do with this pulse generator? Any particular item you're developing or debugging right now where this will be handy? Or will it just be another tool in the toolbox?
What is everybody intending to do with this pulse generator? Any particular item you're developing or debugging right now where this will be handy? Or will it just be another tool in the toolbox?
Pulse generator seems to be a poor name but then they are incompetent company. Reading the description that they themselves do not understand it sounds more like a general purpose function generator.
Pulse generator seems to be a poor name but then they are incompetent company. Reading the description that they themselves do not understand it sounds more like a general purpose function generator.Okay. We get that you dislike Cole-Parmer but the name and the description are from BK. It really is a pulse generator if you look at the manual (http://www.bkprecision.com/products/signal-generators/4030-10-mhz-pulse-generator.html#docsoft). Bit limited for general purpose function generator usage.
As i have already explained i deemed 30 to be a reasonable quantity.
As i have already explained i deemed 30 to be a reasonable quantity.
Seriously ?
Rounding a little and using a possible usual retail price
30 x (£450-£15) ~ £13,000 shortfall
Very reasonable of you. Not.
Pulse generator seems to be a poor name but then they are incompetent company. Reading the description that they themselves do not understand it sounds more like a general purpose function generator.Okay. We get that you dislike Cole-Parmer but the name and the description are from BK. It really is a pulse generator if you look at the manual (http://www.bkprecision.com/products/signal-generators/4030-10-mhz-pulse-generator.html#docsoft). Bit limited for general purpose function generator usage.
As i have already explained i deemed 30 to be a reasonable quantity.
Seriously ?
Rounding a little and using a possible usual retail price
30 x (£450-£15) ~ £13,000 shortfall
Very reasonable of you. Not.
No, I meant any company may wish to buy 30 or a school, I'm keeping 2 anyway and they do not pay 450 for them.
Pulse generator seems to be a poor name but then they are incompetent company. Reading the description that they themselves do not understand it sounds more like a general purpose function generator.Okay. We get that you dislike Cole-Parmer but the name and the description are from BK. It really is a pulse generator if you look at the manual (http://www.bkprecision.com/products/signal-generators/4030-10-mhz-pulse-generator.html#docsoft). Bit limited for general purpose function generator usage.
So then you should look twice, because it is just what the title says: a PULSE GENERATOR. Nothing more than a PWM waveform generator. It is also obvious from the controls on the front panel: RATE and WIDTH (with probably some forms of external triggering)
Hobbyists and hams used to build these foolishly simple devices out of a double 555 timers. There is very little use to a pulse generator.
As i have already explained i deemed 30 to be a reasonable quantity.
Seriously ?
Rounding a little and using a possible usual retail price
30 x (£450-£15) ~ £13,000 shortfall
Very reasonable of you. Not.
No, I meant any company may wish to buy 30 or a school, I'm keeping 2 anyway and they do not pay 450 for them.
You say you bought thirty and I did say possible usual retail price (based upon the Farnell) price of £450.
Even if they added a 100% mark-up, which meant that they cost them £225 each, you could potentially be taking >£6000 off them.
Pulse generator seems to be a poor name but then they are incompetent company. Reading the description that they themselves do not understand it sounds more like a general purpose function generator.Okay. We get that you dislike Cole-Parmer but the name and the description are from BK. It really is a pulse generator if you look at the manual (http://www.bkprecision.com/products/signal-generators/4030-10-mhz-pulse-generator.html#docsoft). Bit limited for general purpose function generator usage.
If you happen to do just digital circuits, then probably yes. (Even though I still don't see too much use for a single channel pulse generator anyway).https://bkpmedia.s3.amazonaws.com/downloads/datasheets/en-us/4030_datasheet.pdf
On the other hand, there is way more use for a sine-wave signal, if you like analog circuitry. Either RF, measurement or just generic testing of stuff.
If you happen to do just digital circuits, then probably yes. (Even though I still don't see too much use for a single channel pulse generator anyway).
On the other hand, there is way more use for a sine-wave signal, if you like analog circuitry. Either RF, measurement or just generic testing of stuff.
What would you use it for then? Could you give examples please? I can't think of many, apart from using it as an extremely jitterry clock source, or as a de-bounced button (when used in the singleshot mode).
If you happen to do just digital circuits, then probably yes. (Even though I still don't see too much use for a single channel pulse generator anyway).
On the other hand, there is way more use for a sine-wave signal, if you like analog circuitry. Either RF, measurement or just generic testing of stuff.
If Dave accidentally charged you a big chunk less for his DMMS, would you just let it go ? :) ;)
So then you should look twice, because it is just what the title says: a PULSE GENERATOR. Nothing more than a PWM waveform generator. It is also obvious from the controls on the front panel: RATE and WIDTH (with probably some forms of external triggering)I should look twice? I said it was a pulse generator. :-//
Who said i dislike them? I'm simply saying they are badly run. going by email signatures they have bought out another company so must be doing well enough to afford the mistake.The schadenfreude comments about how it'll be karma they'll likely get stuck with the ordered stock for not fulfilling this deal? You mention that pulse generator is a poor name because they are incompetent company. The name and description was written by BK and has nothing to do with Cole-Parmer who are box shifters. Blaming them for that when it wasn't even written by them just says to me that you dislike them. If I've misinterpreted your posts then I apologise.
So then you should look twice, because it is just what the title says: a PULSE GENERATOR. Nothing more than a PWM waveform generator. It is also obvious from the controls on the front panel: RATE and WIDTH (with probably some forms of external triggering)I should look twice? I said it was a pulse generator. :-//
I'm still curious as to what people will do with this pulse generator. I've no use for one at all as I rarely deal with pulse trains but it is always interesting to see what other people do with their equipment. There have been lots of times where I've gone "Huh. I never knew you could do that..."
To be honest I don't see why this sells for £450 when a 5MHz fully fledged signal generator is around £300, sure half the frequency but potentially more useful, is it a functionality thing or better rise/fall time (that will be destroyed by any capacitance in the DUT with the 50 ohm output)
But you all already know well, that this is a problem of paying for "exclusivity" and "brand". Not really that surprised of the full price of this device. Good if the deal could really be made for that low price!But then B&K Precision is a maker of so-so economy instruments, not too much of "brand" or "exclusivity" anyone would pay extra for.
Price now amended to £451.09GBP (incl VAT)Not here. It's still the initial low price.
Price now amended to £451.09GBP (incl VAT)Not here. It's still the initial low price.
I've found that not displaying a flag helps preventing people projecting location based assumptions on you. The fact that it drives people who tend to do this nuts is a nice bonus. ;DOh, I wasn't talking about you. Sorry if I gave you that impression.
You just shot yourself in the foot then. ;D
After 9 days, they've finally noticed and fixed the price ::) It shows as £450 inc VAT now.Brace for coming offer to pay the difference :popcorn:
But you shot yourself in the foot anyway -- nobody seems willing to order something for you and forward it to some unknown Nirvana. ;)It's sorted, but I appreciate the concern. Now the question is whether anything actually gets delivered.
Hi Simon
Manufacturer wants additional info...................
They are advising that they need the end user information and user application before POs can be processed. As a reminder, the item is non-cancellable/non-returnable.
POs are on currently hold and not being processed by B & K until the information is received.
Enduser information:
Enduser Application:
Kind Regards
Just got this:QuoteHi Simon
Manufacturer wants additional info...................
They are advising that they need the end user information and user application before POs can be processed. As a reminder, the item is non-cancellable/non-returnable.
POs are on currently hold and not being processed by B & K until the information is received.
Enduser information:
Enduser Application:
Kind Regards
So they are closing an eye to the price?
Just got this:QuoteHi Simon
Manufacturer wants additional info...................
They are advising that they need the end user information and user application before POs can be processed. As a reminder, the item is non-cancellable/non-returnable.
POs are on currently hold and not being processed by B & K until the information is received.
Enduser information:
Enduser Application:
Kind Regards
So they are closing an eye to the price?
Is a Pulse Generator controlled in some way? Sure you can use it to build a nuclear whatever but so can you with resistors... Is there a legit reason for them to be this concerned with where the product will end up?
Is a Pulse Generator controlled in some way? Sure you can use it to build a nuclear whatever but so can you with resistors... Is there a legit reason for them to be this concerned with where the product will end up?Yes, frequency synthesized signal generators are dual use items (ECCN 3A002.d).
Similar consumer protections to Oz seem to apply. Advertise a wrong price to bad for them it seems.
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/ (https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/)
Shopping online
Your legal rights depend on something fairly tricky in the law: whether or not you have a ‘contract’.
Depending on the company’s terms and conditions, you’ll have legal rights (and a contract) either:
- once you’ve paid for the item
- once they’ve sent it to you
You’ll need to find the company’s terms and conditions to find out where you stand. Contact the Citizens Advice consumer helpline if you need help. It may be too tricky to work out yourself.
If you have a contract, the company can’t usually cancel your order, even if they realise they’ve sold you something at the wrong price. They’ll only be able to cancel it if it was a genuine and honest mistake on their part that you should’ve noticed.
If you don’t have a contract and someone realises they’ve told you the wrong price, they can cancel your order.
They are big enough to squash you like a cockroach. They will refund your 15 quid and that will be end of story.They don't have to be big, they just have to say "oops, sorry, our mistake, out of stock, no can do, really sorry!". Then what you gonna do? Sue them? Good luck with that.
Is a Pulse Generator controlled in some way? Sure you can use it to build a nuclear whatever but so can you with resistors... Is there a legit reason for them to be this concerned with where the product will end up?Some pulse generators are, but I don't think these are good enough to be. Otherwise 555 timers would be export controlled too.
They are big enough to squash you like a cockroach. They will refund your 15 quid and that will be end of story.Each customer individually, sure. A group with pooled resources can be much more of a pain.
Similar consumer protections to Oz seem to apply. Advertise a wrong price to bad for them it seems.
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/ (https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/)
If you have a contract, the company can’t usually cancel your order, even if they realise they’ve sold you something at the wrong price. They’ll only be able to cancel it if it was a genuine and honest mistake on their part that you should’ve noticed.
It could also be that someone has noticed it but doesn’t like the company and wants to actively hurt them by ignoring itI think Hanlon's razor applies here. The wrong price was on their website for over a week so they're definitely not monitoring things too closely. I wonder if the person who oversees all of this is not there for some reason and everybody is just following standard procedure because they were told to.
If they do end up delivering, somebody needs to take it apart to show what £450 worth of pulse generator actually is :-/O Pile of basic logic chips or an ancient uC?
IME the additional questions are pro forma when Farnell submits the quote to B&K, especially due to some quantities involved.It's not Farnell, is it?
Farnell may realize their mistake if B&K either sends back a quote that is orders of magnitude higher than their listing price or simply rejects Farnell's quote with such low unit price. Either systems will flag this - provided they are actually working.
If Farnell had these units in stock, I would imagine they would have fulfilled the orders without realizing their mistake.
It's not Farnell, is it?|O |O |O |O |O You are absolutely right; I saw Farnell on the first post and associated with it. Idiot.
Is a Pulse Generator controlled in some way? Sure you can use it to build a nuclear whatever but so can you with resistors... Is there a legit reason for them to be this concerned with where the product will end up?
Not necesarily, some companies will make you sign all sorts even for the most mundane products purely because it's easier to do that once than make you sign a form every time you want to get something which is controlled or at least that's my understanding of it.
I believe some pulse generators are controlled though, those with ultra fast rise times, but I doubt this one will be?
Is a Pulse Generator controlled in some way? Sure you can use it to build a nuclear whatever but so can you with resistors... Is there a legit reason for them to be this concerned with where the product will end up?Yes, frequency synthesized signal generators are dual use items (ECCN 3A002.d).
3A229
Firing sets and equivalent high-current pulse generators (for controlled detonators), as follows:
N.B.: SEE ALSO MILITARY GOODS CONTROLS.
a.Explosive detonator firing sets designed to drive multiple controlled detonators specified in 3A232;
b.Modular electrical pulse generators (pulsers) designed for portable, mobile or ruggedized use (including xenon flash-lamp drivers) having all the following characteristics:
1.Capable of delivering their energy in less than 15 microsecond;
2.Having an output greater than 100 A;
3.Having a rise time of less than 10 microsecond into loads of less than 40 ohms (rise time is the time interval from 10% to 90% current amplitude when driving a resistive load);
4.Enclosed in a dust-tight enclosure;
5.No dimension greater than 254 mm;
6.Weight less than 25 kg; and
7.Specified for use over an extended temperature range (223 K [−50° C] to 373 K [100° C]) or specified as suitable for aerospace use.
3A230
High-speed pulse generators with output voltages greater than 6 volts into a less than 55 ohm resistive load, and with pulse transition times less than 500 picoseconds.
Technical Note: In this item, ‘pulse transition time’ is defined as the time interval between 10% and 90% voltage amplitude.
Just found this: http://www.legislation.gov.uk/uksi/1995/271/made (http://www.legislation.gov.uk/uksi/1995/271/made)Code: [Select]3A229
Firing sets and equivalent high-current pulse generators (for controlled detonators), as follows:
N.B.: SEE ALSO MILITARY GOODS CONTROLS.
a.Explosive detonator firing sets designed to drive multiple controlled detonators specified in 3A232;
b.Modular electrical pulse generators (pulsers) designed for portable, mobile or ruggedized use (including xenon flash-lamp drivers) having all the following characteristics:
1.Capable of delivering their energy in less than 15 microsecond;
2.Having an output greater than 100 A;
3.Having a rise time of less than 10 microsecond into loads of less than 40 ohms (rise time is the time interval from 10% to 90% current amplitude when driving a resistive load);
4.Enclosed in a dust-tight enclosure;
5.No dimension greater than 254 mm;
6.Weight less than 25 kg; and
7.Specified for use over an extended temperature range (223 K [−50° C] to 373 K [100° C]) or specified as suitable for aerospace use.
3A230
High-speed pulse generators with output voltages greater than 6 volts into a less than 55 ohm resistive load, and with pulse transition times less than 500 picoseconds.
Technical Note: In this item, ‘pulse transition time’ is defined as the time interval between 10% and 90% voltage amplitude.
While the 4017A has lower specs, they are pretty close, though. In fact it is just the Rise Time of <= 30ns vs. 0.5ns in the export control specification.
I find this quite interesting, since I never imagined that a pulse generator could be used for controlled detonators! Its seems that anything has some military use... :(
Regards,
Vitor
Yep. At work if we don't want export issues we use plastic connectors instead of metal because to the bureaucrat metal = military even though now that metal connectors are so much cheaper they are used in industrial applications as well and even motorsport.Is that a precaution or is there some actual rule about metal connectors?
How much time has been wasted on these daft out of date export laws :palm: I guess bureaucrats thrive on paperwork and it provides a reason for their job.
I always thought Yes Minister/Prime Minister was an early UK reality show :-DDIt basically could have been a reality show. It was popular with real members of Parliament because of how accurate it was!
I always thought Yes Minister/Prime Minister was an early UK reality show :-DD
How much time has been wasted on these daft out of date export laws :palm: I guess bureaucrats thrive on paperwork and it provides a reason for their job.
I always thought Yes Minister/Prime Minister was an early UK reality show :-DD
Yep. At work if we don't want export issues we use plastic connectors instead of metal because to the bureaucrat metal = military even though now that metal connectors are so much cheaper they are used in industrial applications as well and even motorsport.Is that a precaution or is there some actual rule about metal connectors?
They are big enough to squash you like a cockroach. They will refund your 15 quid and that will be end of story.Each customer individually, sure. A group with pooled resources can be much more of a pain.
no i do not have experience of logic chips. If several counters make up the total counter then only the lowes bit numbers need to actually count at 1GHz but yes i guess it's going to get quite complex.
Exactly that. Back in the old days they'd stick an ECL prescaler up front and then the rest was standard TTL.
Back in the old days they'd stick an ECL prescaler up front and then the rest was standard TTL.
Mine's arrived, feelings of guilt now!
Maybe it really does cost less than $10 and you guys just got tricked into buying a shitload of stuff and they are laughing all the way to the bank ;) ;) ;)
Mine's arrived, feelings of guilt now!
Mine's arrived, feelings of guilt now!
2016 Turnover 350 Million is now owned by Golden Gate Capital with 15 Billion in Capital and like most Equity firms NFI of what they own I am sure.
Don't feel even a tiny bit guilty at all I reckon ;)
Mine's arrived, feelings of guilt now!
I wouldn't be feeling too guilty. The business made a mistake ...and then a number of people decided to punish them. Why?
and then a number of people decided to punish them. Why?"Taking advantage" is not "punishing", semantically or practically.
"Taking advantage" is not "punishing", semantically or practically.They are making an economic loss. This loss was made larger because some people decided they had to take advantage of the situation by ordering something they probably have no use for. In practice this is just punishment.
They are making an economic loss. This loss was made larger because some people decided they had to take advantage of the situation by ordering something they probably have no use for. In practice this is just punishment.They really are two very different things. You can't fit definitions to a situation based on how you feel about it.
"Taking advantage" is not "punishing", semantically or practically.They are making an economic loss. This loss was made larger because some people decided they had to take advantage of the situation by ordering something they probably have no use for. In practice this is just punishment.
I've scanned their site for other "bargains" and haven't found anything interesting yet :--
Has anyone got one yet?
Has anyone got one yet?
No i was told mid april and they have taken the money so done deal.
Has anyone got one yet?
They are making an economic loss. This loss was made larger because some people decided they had to take advantage of the situation by ordering something they probably have no use for. In practice this is just punishment.They really are two very different things. You can't fit definitions to a situation based on how you feel about it.
Given that Cole Palmer have just sent me a customer satisfaction rating email, they seem quite happy with the situation.
Has anyone got one yet?
Guys , in almost all cases there will be an E&OE clause , that alllws the seller to correct legitimate errorsThe legal side has been discussed to death.
Furthermore it’s entitely legal to refuse to ship and refund the money, A company is not under an absolute contract to supply any product. Also it’s entitely legal to take the money in advance of that is the situation
I think that adds to my suspicion that the price was right and they just tricked a whole bunch of people into buying their product ;)
I think that adds to my suspicion that the price was right and they just tricked a whole bunch of people into buying their product ;)
That's pretty unlucky, and obviously grounds for a replacement from Cole Palmer, best that you notify them asap.I was contemplating this but the way I see it, I bought something for £15 and I was able to fix the problem myself with a bit of tinkering - no point in bitching about it to Cole Palmer as that would be pushing my luck.
Just curious, did it come with a test sheet? Mine came with a double sided A4 sheet detailing test parameters and actual results (and serial number). Carrying out the test measurements would have involved turning every switch through every position!Yes, it came with a sheet that specified the actual measured frequencies at each setting.
Well hopefully their back order will be contractually delivered and they will be stuck with a fuck load of them now :-DD
Frankly you shouldn't get any interest on money paid. Simply because trying exploiting obvious pricing error and bragging about it so it can be exploited further by others is unethical to begin with. You tried making company paying for device instead of you. Got nothing. Get over it.
I've had the same email.As far as I'm aware, taking money and confirming an order puts them in a rather difficult legal spot. I don't think many would have minded if they'd come out right away and said they made a mistake. Confirming an order through a human and holding money for the order for a few months makes the story of a pricing error a bit harder to maintain. It's likely a mistake or rather a series of mistakes but it mostly seems to demonstrate they don't have their processes in order.
Given they've acknowledged the order, taken money and confirmed a delivery date (al of which would constitute and confirm a contract had been entered into) I think they need their tails twisting a bit....
They have offered me 5% and yes it is perfectly moral. They made the mistake. They corrected it after 2 weeks and yet only months later changed their minds having kept our money for months. Having realized the mistake why did they not cancel all of the orders then? this is crazy, what on earth goes on at cole and palmer? other than obviously not alot. If they want to be this incompetent and lazy that is their problem.They owe you nothing to pay for your free dinner. I dunno if it was negligence by employees or their system is designed in crappy way that they did not notice there were orders with erratic price after pricing was (probably automatically) corrected. But it does not mean they need to lose tens if not hundreds of thousands of pounds honoring those purchases. People in this thread perfectly knew what was the real price in USD on their website, yet still made the order. If goods were delivered, it would mean that company, not you paid for them. What honest person would do is informing them about the error and certainly not spread the news to increase their losses. If you so much cared about your money, you should inform them after price was fixed but no order cancellation happened.
Online:
The situation is not as clear-cut online.
The legally binding contract is complete when a retailer accepts an order. However, acceptance does not necessarily happen at the point of order. Even the confirmation email may not be an acceptance. Some retailers reserve the right to cancel an order up to the point of delivery. It is therefore important to carefully check the retailer’s terms and conditions (which must be available on their website) and emails – if a retailer simply acknowledges an order, there may be no contract at that point.
According to Screwfix’s terms and conditions on its website this week, it only accepts orders once it has delivered the goods. It says the processing of a payment and acknowledgement of an order does not constitute a legally binding contract.
As with in-store purchases, once a customer has received their order a retailer generally has no right to claw back any money.
“However, if the retailer has drafted its terms and conditions carefully – which Screwfix appears to have done – then, unless it has deliberately misled customers, it will usually be legally entitled to cancel the order right up to the point of delivery. Whether it chooses to do so is a question of public relations, not legal rights.”
No moral bullshit questions here they had formed a Contract to sell product X for Y.If their terms & conditions are properly made, they didn't.
Class Action time >:DThat is not US.
Seriously get off your Moral High Horse before you break a bone :palm:I'm not on moral high horse. I just find it wrong that people here feel entitled to get a free dinner and are upset when in the end they fail to do so.
Non lawyer internet guy is going to lecture others about law in another country. I'll get the popcorn.I'm in EU, UK is in EU as well (so far), thus legislation is similar. My sister lives in UK, I order goods from UK without any customs. I directly experience their consumer laws.
I have to agree with wraper. Some people on this thread who purchased multiple items at a price they knew was a mistake and have then taken pleasure in the fact that they suspect it will cause the company hardship - well, in my opinion you've come off looking pretty bad.
Non lawyer internet guy is going to lecture others about law in another country. I'll get the popcorn.I'm in EU, UK is in EU as well (so far), thus legislation is similar. My sister lives in UK, I order goods from UK without any customs. I directly experience their consumer laws.
UK is nothing like EU on consumer law. We have far stricter consumer laws and invoicing standards to protect the customer side of the sale contract. We're an outlier really across the world and have much much higher standards.In practice UK offers worse consumer protection than most of EU, shorter minimum warranty, 1 year instead of 2. You sort of can get warranty after 1 year ended. There is vague "must be of good quality and last a reasonable amount of time for the purpose for which they are manufactured" in the law but good luck with that in court.
What honest person would do is informing them about the error.....When people don't have a clue and/or don't care, even this action can be futile.
Case in point: Some years ago I came across a product in a hardware store worth $30+ but it was labelled $4.95. I knew that had to be wrong, so I took one to the register to point out the error. The person took note of my feedback and then proceeded to ring up the item at the low price. While I wasn't really looking for this, at the price - I'd get it. So I did. A week later I was in the store again and thought I'd swing by and see if the error had been fixed. It hadn't. So I repeated my actions of a week earlier ... and got the exact same response. Thus I am now the owner of two such items at the princely sum of $9.90 - because, in essence, they wanted to sell them to me.That.
So ... should my conscience let me sleep at night?
I sleep pretty well, actually.
It's one thing to take advantage of an obvious pricing error to get something at a low price, and quite another thing to get butthurt and demand compensation when it doesn't work out. In situations like this there is often somebody processing the orders who has no clue that the price is out of line and in many cases they don't really have any skin in the game anyway. It can take some time to catch an error and then it can take more time to figure out the cause and correct it, then work out how to fix the orders that have already been processed.
You're asking for compensation. You gave them your money knowingly trying to exploit a mistake. They screwed up yes, but now you are demanding compensation because your investment didn't work out and you have found other investments that could have done better. If you wanted to earn 16% on your money you should have invested it in one of those other things rather than attempting to defraud a company that screwed up. It sounds petulant and childish to moan about it now, you knew it was an error going in and now you are acting as though they raped your mom and killed your dog. They owe you precisely the amount of money you paid them, nothing more.
You're asking for compensation. You gave them your money knowingly trying to exploit a mistake. They screwed up yes, but now you are demanding compensation because your investment didn't work out and you have found other investments that could have done better. If you wanted to earn 16% on your money you should have invested it in one of those other things rather than attempting to defraud a company that screwed up. It sounds petulant and childish to moan about it now, you knew it was an error going in and now you are acting as though they raped your mom and killed your dog. They owe you precisely the amount of money you paid them, nothing more."Defraud ; to take something illegally from a person, company, etc." Making up crimes to bolster the point being made seems dishonest in its own right.
what was illegal about anything anyone did?Libel is illegal I guess. ;D
IANAL but I'm pretty sure Cole Parmer "broke the law" in as much as contract offer and acceptance works. Assuming we share the same legal heritage in that regard anyway.If that was true, you would not be able to pre-order games in Canada since pre-orders are often cancelled.
what was illegal about anything anyone did?I was not illegal but has the same vibe in it.
If that was true, you would not be able to pre-order games in Canada since pre-orders are often cancelled.Are we already moving the goalposts?
There's an awesome thing on the internet called "Google". I won't waste my time.IANAL but I'm pretty sure Cole Parmer "broke the law" in as much as contract offer and acceptance works. Assuming we share the same legal heritage in that regard anyway.If that was true, you would not be able to pre-order games in Canada since pre-orders are often cancelled.
If that was true, you would not be able to pre-order games in Canada since pre-orders are often cancelled.Are we already moving the goalposts?
what was illegal about anything anyone did?I was not illegal but has the same vibe in it.
what was illegal about anything anyone did?
Old thread I know.
Here about 5 months ago I snagged some fairly good deals from Newark.
An example, I picked up about 800 of the LVC1G single flip flops for somewhere around 3 bucks.
But the best deal was 75 PIC32MM256 for less than $.25. It was 25 each of the 28, 36 and 48 pin devices.
I don't feel the least guilty as they contacted me saying that some transistor price should have required a 1000 piece minimum order and I had only gotten like 500. I told them to cancel the line item if it was a problem. In the end they went a head and gave me the price anyway.
About once a month I try to hit them up in various catagories. 2 weeks ago I got 500 smd 2N222 transistors for something like $.001 each. Also picked up a couple AMD volt ref for less than $3 each, in the LS8 body... can't bitch.
What got me started was finding 900 0.1% 50ppm 1K18 1206 Vishway(sp) resistors for $9.00.
That was almost a year ago, and I'm still finding good deals so...
A few years ago I pulled a bunch of full and nearly full reels of random passives out of the e-waste bin at work. Since they were free I couldn't resist, but I spent the next 3 years moving them from one spot to another, picking them up after they slid off a shelf and just generally having them in my way until I finally gave most of them away to some other members of this forum. There are just very few parts that I need more than a few dozen of one particular type.
Still better than having them end up in landfill!