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delete an account. need a mod
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Simon:

--- Quote from: Richard Crowley on December 26, 2018, 12:23:28 pm ---
--- Quote from: Mr. Scram on December 25, 2018, 11:16:26 pm ---One of the things I appreciate here is that the forum is not regulated to the hilt, while still being moderated in a sane manner. People don't need an extensive rulebook to know what flies and what doesn't, just a modicum of common sense. I don't think I've seen an exception so far.
--- End quote ---
Indeed. I was once in the top-10 contributors on arduino.cc forum, but I bailed out because of harassment and complete lack of moderation due to high volume and essentially non-existent management.  The harasser finally got bored and disappeared, but I was gone by then.

I appreciate the level of moderation here. There are a few individuals here who I don't understand how the moderators tolerate, but as long as I can ignore them I'm good.  Happy New Year, everybody.

--- End quote ---

And yet now if you criticise the arduino documentation and despite others agreeing you get a temporary ban  :palm:
Nominal Animal:

--- Quote from: Richard Crowley on December 26, 2018, 12:23:28 pm ---There are a few individuals here who I don't understand how the moderators tolerate, but as long as I can ignore them I'm good.

--- End quote ---
Hey, I'm not a crackpot, just asocial. :P I grew up north of the Arctic Circle; it's different there. Me fail conversational English too. Technical much better.


--- Quote from: Simon on December 26, 2018, 06:37:40 pm ---And yet now if you criticise the arduino documentation and despite others agreeing you get a temporary ban  :palm:

--- End quote ---
I got banned from the Raspberry Pi forums (by Liz Upton, IIRC) when I dared to ask for a beta version to iron out any kernel bugs and create a minimal OS image.  I was a horrible leech, apparently.

As someone who can get really irritated and ornery about certain things, and therefore has needed at least one warning from Simon here, I can attest that the common sense conversational approach to moderation works much better than botlike formulaic responses: I not only appreciate it, but it reminds me the other end is a person, and makes me re-evaluate my responses.  (I now use the ignore list as a tool to avoid getting irritated, and thus not waste others' time.)
Whales:

--- Quote ---I appreciate the level of moderation here. There are a few individuals here who I don't understand how the moderators tolerate, but as long as I can ignore them I'm good.  Happy New Year, everybody.
--- End quote ---

Ditto.  Sometimes I'm surprised how far people go on this forum.

It's probably better to be offended than not have the chance to be offended at all.

What's interesting to see are accounts displaying a red "BANNED" line under the avatars.  It looks like the bannable posts are removed or something is happening quietly behind the scenes, because I never find the evidence of what's gone wrong.  Oh god I've just realised I'm a siren chaser.

Simon:
If you ban everyone that ever utters a bad thing you will have no forum but I for one will ban earlier now than in the past as it's easier to ban someone who won't listen as soon as this becomes apparent than letting things go on.

Banning a user does not mean removing their posts so these will remain but show that the user is banned be it a permanent ban or temporary one. We would of course remove any offending posts, usually the one they got banned for or that pushed things over the edge.

Yes we are people behind the scenes not machines and I do my best to understand a troubled user versus a troublesome one which is why some people get a bit of rope here and there but sometimes they chose to hang themselves with it. I had a long email conversation with a user 2 weeks ago. He was not the source of trouble but being over sensitive and reporting others. The easy option was to just ban him for being a nuisance. The better option was to talk to him and explain a few things and get him to see how this forum thing works.
Whales:
By the way: it's nice to occasionally hear about what it's like to moderate.  Gives an insight into community management you don't normally see (unless things go horribly wrong).  Thanks for sharing Simon.

EDIT: For reference, I've come across communities where the staff are really hostile toward users, indirectly.  Bug trackers where your bugs are closed and locked with one-line answers, with no way to reply.  All sorts of fun.
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