My first guess would be that you lost the acceleration voltage for the CRT. The manual says that this is -1900Vdc. If you don't have a suitable probe and meter to check this SAFELY, then you're better off having someone else look at it. It can be VERY dangerous if you don't have the right high voltage equipment. If you have the right equipment, then I'd start with checking the operating voltage listed on page 32 of the manual.