Hantek Support

[mgroz]

I'm currently using a couple of DSO2D15's on test equipment via SCPI. To date, I've not had to measure time delay from signal 1 to signal 2. Looking at the SCPI manual on their site (dated 2021-12-31), the :MEAS: command is completely outdated. Here is what I've asked their Support (Support@hantek.com):

The SCPI manual seems to be outdated and does not show the MEAS commands for FFR (first falling sigA to first rising of sigB). I can manually do this on the scope using the following:
1) Press MEAS, set SOURCE = CH1
2) Press TYPE, select FFR
3) Select page 2 then SETTINGS and select Source B = CH2

Here are my questions:
1)   Is there an updated manual showing these commands and how to use them on the dso2d15?
2)   How do you select the 2 sources via SCPI (sigA and sigB)

I’ve been able to send the following using a terminal:
:MEAS:CHAN1:ITEM? FFR

The above measures CHAN1 falling to CHAN1 rising and returns the correct value. For me to measure the rising edge of CHAN2, I have to change Source B to CHAN2 on the scope. There is no command to access this on the scope from SCPI and is also not part of the MEAS command to state sigA and sigB.

Note: I'm running the latest firmware.

Per usual, I never get any replies and am at a loss. In the past, I've muddled my way through but this time I've hit a brick wall. Does anyone know of how I can get through to their support department or someone else who can get answers to questions?

Thanks