Laptop design flaw investigation

[Farinello]

Hi!!!
After I took the screw off, no ghost touch for more than a month.

 

[Iconia_user]

Hi!!!
After I took the screw off, no ghost touch for more than a month.

 

Hi!
I can confirm Farinellos solution. After removing the screw on the bottom right side of the upper screen, just a bit over the hinge, under the black tape, the machine have been rock solid.
To Farinello:
You are the first one to find a complete solution to this problem after almost two years of pointless fixes. I would like to send you a small reward by paypal. Can you send me a private message with your paypal address?
Thank you!

[amyk]

Very interesting. I suppose the "proper" fix would be to use a plastic screw in its place...

[trevortron]

Hi guys. First post here. I too have the 6120 and, although my ghost-touch issue hasn't been as severe as some of yours, it is indeed annoying.
But what is infinitely more annoying is Acer's contempt for their customers. This was an expensive laptop- could have got much better spec for the money, but I bought it on the strength of a previous good experience with an Acer netbook.
It is high time Acer put their customers' satisfaction ahead of their shareholders' interests. Otherwise one day there will be no Acer!

Such a shame- good product let down by "We've got your money, now sod off!"

Now just one question (and I hope someone from Acer's PR dept. reads this)- Based on the last 4 pages of posts, will you EVER consider buying an Acer again?

[Iconia_user]

Now just one question (and I hope someone from Acer's PR dept. reads this)- Based on the last 4 pages of posts, will you EVER consider buying an Acer again?

Hi!
This is true. A bad experience with one single product easily destroys the whole brand's reputation. I bought this dual screen Iconia laptop in sale, and paid only 400 euro for it. I really like the concept, but that's all it is; a concept product, not meant to be used for mainstream customers. What amazes me is that why Acer could not find this single screw that was the root of all evil?
If I would buy a new standard laptop, it would definitely be something non-Acer. But if Acer puts out a new intriguing concept machine of kind that no one else makes, I probably would buy it (on sale). After all, this struggle with ghost touches have been almost a hobby for me for two years and I kind of started to enjoy taking the machine apart again and again 

BTW, after screw removal, I had one ghost touch experience in lower screen, that required restart. So the cancer is not cured, although medicine was quite effective.

[amyk]

Keep in mind that this laptop is actually designed by Compal.

[Farinello]

Hi guys!!!

After some tests I found the problem. After I took the screw off (mentioned before) ghost touch stopped to be a big pain, happening few times a week instead of 5 or 6 times every hour. I did some other tests and I found that putting an electrical tape insulating the metal part were the screw fits, closing the top screen and putting the screw back stops ghost touch. At least it did happen to me (24 hours without ghost touch). I feel that the laptop is running faster and the fan is quiet. I hope it helps all of you. I give some feedback in few days.

 

[Farinello]

Two days and no ghost touch... so far so good
 

[Farinello]

Hi guys!!!

Several days and no sign of ghost touch!!! It is incredible as it was so simple and anybody found it sooner. Now I am able to use this laptop and not be afraid of moving it around. I hope all of you are able to use this solution and be as happy as I am.

 

[Farinello]

I have been three weeks with no ghost touch. I think I found a permanent solution. I hope others can enjoy it too.

[gmrosa]

HELLO  FARINELLO

THANKS VERY MUCH FOR YOUR CONTRIBUTION ,
COULD YOU EXPLAIN IN  MORE DETAIL HOW TO ISOLATE THE AREA OF METAL SCREW TO AVOID THE GHOSTS TOUCHES ?
YOU SHOULD OPEN THE SCREEN?
TAKE OUT THE SCREW IMPROVED  BUT SOMETIMES APPEARS
HOW WAS WITH  TAPE FOR ISULATION ? IS STILL WORKING ?
THANKS

[Farinello]

Hi!!!

Since I used the electrical tape ghost touch just vanished. I did take the two front screws off, I opened the top screen, I got a black electrical take and I covered the metal square of metal on the right bottom (where the right screw fits), then I closed the top screen and put back both screws. After that ghost touch is gone. If any of you send a picture of the top screen opened I send it back with an arrow on the place you need to put the tape.

I hope all of you get what I got a good laptop with no ghost touch. Now I can use my laptop, I even installed win 8 and its working really smooth.

Any of you now if I can use the PCIe free slot to fit an sdd hdd? Does it work on this laptop?

Thank you and good look!!!

[gmrosa]

HELLO FARINELLO

THANK YOU FOR YOUR CONTRIBUTIONS
AS YOU PROPOSED I SEND 3 PHOTOS SO YOU CAN INDICATE ME THE PLACE TO PUT ELECTRICAL TAPE.

QUESTIONS
1 – WAS THE SOLUTION 100% EFFECTIVE ? IT STILL WORKING ?
2- HOW MANY LAYERS OF ELECTRICAL TAPE SHOULD  BE PLACED ?
3- THE  TAPE MUST BE PUT OVER THE METAL PLATES BOTH RIGHT AND LEFT OR JUST OVER THE  RIGHT ?
4-TAPE MUST BE PLACED IN ANY OTHER PLACE (AT SIDES OF THE LCD?
5-PUT PICTURES OF A VIDEO THAT I FOUND ON THE WEB AND I DO NOT ENCOURAGE EVEN OPEN THE SCREEN. IT IS VERY DIFFICULT ¿

I EXPECT THE ANSWERS
THANK YOU FOR YOUR KINDNESS AND CONTRIBUTIONS.