Hi Everyone,
If this post belongs to a different topic / subtopic, please forgive me and move where appropriate. also apologize for the mess you are about to read, I did my best to make it less painful for you.
First, allow me to introduce myself, I go by Systops online, I am a Small Business Consultant who builds electronics projects both for hobby and for my clients. I stumbled upon the EevBlog Youtube channel and found the information in these videos fantastic, and I have learned a lot. The one thing I am struggling with, however, is choosing the right Oscilloscope for me and my projects.
I recently purchased a Hantek DSO2d10, after having gotten a brand new Hantek 2D72, handheld Scope DMM, and Signal Generator. I really like the handheld one, but it can be a little difficult to use and isn't always the right tool for the job. So I figured it was time to get a desktop scope. Because I like the handheld and because the price was great, I went with a DSO2d10, and right away I encountered some bugs with inaccurate reading below certain thresholds, and other stability issues, but what really got me more than aggravated was that as I was setting it up to diagnose a board, the entire scope just locked up. nothing was working, the screen froze, none of the controls worked, etc...
After researching the issue, I found a known bug and according to those who have encountered this, the problem has to do with the changing of settings too quickly and it locks up the entire scope. The only way to fix this was to reflash the firmware. However, finding the solution to this was impossible online, though many have said they have escalated this to Hantek, and Hantek is less then responsive with releasing any updates to their firmware that would address this and other issues.
Thankfully, since my trust in Hantek has disappeared, the seller has agreed to let me return it for a full refund, so that means that I really need to buy another one, but here lies my problem. I have read many reviews of all the usual names, such as, Siglent, Rigol, GW Instek, Yeepook, FNIRSI, and others. The problem is that in reading reviews from all the different reviews out there, there seem to be serious problems with the quality of the results they provide, ongoing issues of bugs in the devices with little consideration from the manufacturers in addressing them and in some cases, please noted that the manufactures have seemingly deserted their support on these devices and keeping their Firmwares up to date, and little to no support when they have been reached out to.
So here is why I am writing you guys in the hopes that you guys could help me by perhaps taking a look at a couple scopes that to me sound pretty good, but I have read some threads about these scopes here, and you guys really laid out your opinions on why many are not really as good as they seem, and that others may be OK, but the manufacturer provides little support for them, and even others where they seemed pretty good, but they provide little to no documentation or accessories which would be really helpful in its price range.
So please allow me to start by outlining what I really need, as well as the features I actually want, though understanding that you can't always get what you want, making sure it does it's job is the most important attribute.
Ok, here is my list of musts:
2 Channel (4 if it can be done in my price range)
100Mhz Bandwidth, though this can be negotiable
1GSa/s Minimum sampling rate (The higher the better)
At least 10M memory depth for each channel
I2C/SPI/UART/CAN/LIN serial bus trigger and decoding functions
1Mpts FFT frequency domain display
Vertical Sensitivity (V/div) 1mV/div - 20V/div (The Hantek is 2mV/div - 10V/div)
Timebase Range (s/div) 2ns/div - 100s/div
Trigger Type Edge, Slope, Pulse Width, Window, Runt, Interval, Dropout, Pattern, Video - Not all required, just the main ones
Capture Rate 100,000 wfm/s (normal mode), 400,000 wfm/s (sequence mode) - As close as possible
Minimum 7in d, the higher the resolution the better.
Accessories: 2 Probes minimum, unless a 4 channel, in which case 4 would be nice, but 2 required.
Windows Application (NOT just U-Disk for Screen Capture) I would like a full windows application allowing you to run the scope on Windows, and be able to capture the data and have enough resolution in the captured data that would allow for a forensic like look at the capture giving you more information than by using the scope alone (Interface either USB, however, LAN would be much better as the applications tend to run mini webservers which allow you to have far more control of the data.
I have found a couple scopes which for the most part seemed to have fit the bill, that is until I read a thread on this very topic for someone else, and the things that were said, well, it was upsetting to hear that while I could purchase either machine they were talking about, the comments made me truly think twice.
First Scope:
Siglent Technologies SDS1202X-E 100 mhz Digital Oscilloscope
Instek GDS-1102B 100 MHz, 2-Channel, 1 GSa/s, Digital Storage Oscilloscope
Professional Certified Hantek DSO4102S Desktop Mixed Signal Oscilloscope(MSO) 2CH Digital Storage Oscilloscope +1 Channel Arbitrary/Function Waveform Generator 100MHz 7" TFT 1GSa/s 25MHZ Signal
OK, so those are the ones I was really looking to purchase, however, from what I read here, the Siglent Oscilloscopes are pretty good, but the support from Siglent is pretty much non-existent, the firmware isn't kept up to date, and they tend to not address any concerns being brought up by their users. Hence bugs found, are bugs that will persist.
GW Instek also I hear is very good, but on the thread I read, these scopes seem to be better than the Siglent, and while I can't recall at the moment, you guys didn't have a whole lot of great things to say, sadly, I don't recall what the issues were, I think it had something to do with the memory, and that it is incredibly low, and there for it can't really provide you much deeper details that you may get in other similar scopes.
Hantek, well, as you have previously read, I have 2, the DSO-2D10, well, support is also quite lacking and out dated firmware, they do not stay on top of changes required to keep the scope stable and are always available to use.
There is actually one other thing that I would like to have but it is not a deal breaker and that is the ability for the scope to be multi domain, such as the Hantek DSO4102S Desktop Mixed Signal Oscilloscope(MSO) 2CH Digital Storage Oscilloscope +1 Channel Arbitrary/Function Waveform Generator 100MHz 7" TFT 1GSa/s 25MHZ Signal, although, since I do have a price limitation between $300-$375, the Hantel seems to be the only one that is a DSO and MSO. I would really like to have that ability, but I don't think it would be in my price range by anyone else.
Now, I will be completely honest, I am lacking in my understanding of at least one parameter when you look for a scope and that is the bandwidth. For this reason, I have always used 100 Mhz, because it is one of the most common frequencies available in scopes, however, being that I haven't a full understanding of how the bandwidth correlates to any real-time example. It is totally true that I picked 100Mhz as my requirement for a new scope, I just chose this since a good majority of scopes I have looked at all seem to be 100Mhz, but I don't know if I would be able to use a different value for all the same usage. If I can troubleshoot all my projects with a 50Mhz then fantastic if not, how do I figure out what value I should be using if not 100Mhz.
Bottom line, I really need to purchase a new Oscilloscope, with a large display, one that is reliable, and continually maintained by the manufacturer. I also need it to have desktop software that actually works with the scope and not just something to read the images from the U-Drive, this is one area where I don't want to compromise. The PC software was one of the reasons I chose Hantek originally, but sadly, their lack of quality and stability, along with their lack of maintaining the firmware with the latest bug fixes, has me worried that should I choose the one scope that encapsulates all of the features that I am looking for, it would be the Hantek, which has everything I need but the bandwidth is only 50Mhz, is this enough? I have no way of knowing. with any luck, you will be able to point me in the right direction and possibly even help me to narrow down the scope that I can buy tonight and get it shipped to me in the next couple days and I can stop losing money on penalties from my client and then I will be able to stop paying the fines to my client for voiding one of the clauses of our contract which makes me have to pay for his 3rd party security system until mine is back online.
If I can provide any additional detail, or if you guys feel I have wasted a perfectly good post and your time, I would greatly appreciate that or any other feedback. I know this is a long and rather novice of a post, I did the best I could as I have never actually used an oscilloscope for anything then very basic things, however, I have far more experience with pretty much every other tool, but using it for debugging my boards, I know how, but I lack some key fundamentals which is really causing me to be at a loss when purchasing one. Thankfully, I am a quick learner, especially around experts like you all, and I truly value your input on this, it would mean a lot to me if you guys do take this seriously and not make fun of my extremely long post, I am not good at writing small straight to the point posts, and I have been ejected for groups for this reason, but I have severe learning disabilities, and short is extremely difficult.
Lastly I don't know if the gentleman who created the Youtube videos ever reads threads such as this one, but I just wanted to add that his videos are extremely informative, and provides a lot of priceless information, and does so in a way that is easy for anyone on any level to understand. The amount of knowledge I have received from those videos has been extremely useful and I encourage him to never stop. The problem is that I don't think youtube can ever provide a metric on just how informative and how much of an impact those videos have on people like me who love electronics and rely on his channel for a lot of great information and the ability to learn amazing things.
OK, enough from me, I would be eternally grateful, if you guys could give your thought to 1. The 3 scopes that I have listed as possibilities, and if they are worth their price, and how reliable they will be, and 2. If those scopes don't seem like the best choices for me, do to the accuracy of data, or their support and known issues would just not justify their purchase, then what recommendations would you guys and gals give to me for a couple scopes that should fulfill my needs/requirements. I really appreciate your replies in advance.
Best Regards,
Systops
PS - If it's at all possible, I would like to place my order for a replacement scope as soon as possible.