Author Topic: Nooo! RS components what have you done. Ruined my dev. with new delivery charge.  (Read 2370 times)

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Offline nali

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TLDR: RS components' pricing and delivery fees are well worth the time you'll save by *NOT* having to follow up orders with CPC!

I can't say I had much of a problem, but I suppose it depends really on what you order & when you ordered it. I never used CPC for components aside from maybe some connectors but mostly things for field engineers e.g. cables, crimps, speakers, mostly AV stuff. OK, this was in my previous job so more than a year ago. In all I was responsible for purchasing for a few £10k per annum and I wouldn't say CPC were noticeably worse nor better than RS, Farnell etc.

One beef I did have though was they used stupid flimsy boxes to ship stuff. Often we'd get something like a 300m reel of cable with some shreds of cardboard hanging off it  :palm:

Now I only buy for R&D and use Digikey. So far they've been excellent... as an example I bought a small pot of solder paste, which arrived in a thermal bubble wrap and with a couple of freezer ice packs to keep it cool  :-+. Took me a moment to work out what it was...

Unethical life pro tip: For many suppliers, add a spray can of *whatever*, or a flammable liquid to your order  to get standard delivery upgraded to courier delivery for free! (assuming you'll use the extra item)

Worth remembering  >:D

Offline Phil-GS

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I would agree with Ian M.
RS and Farnell are both professional electronics and everything else components distributors, along with Digikey and others.
You get a professional service aimed at business customers.
Wind the clock back a few years and they didn't want to know individual private buyers, but money is money.
A lot of my buying will now go to Farnell, Digikey, Rapid etc. until I can justify RS's disproportionate delivery price hike.
As for CPC, they are as different as chalk and cheese when compared to Farnell and I wonder why Farnell took them in.
Cheap and cheerful.
RS used to run a retail business called Electrocomponents, but that died.
Probably what has killed off the free delivery is providing the same level of service to small order value buyers as larger business buyers.
Selling stuff where profit margins are paper thin was always going to be risky for RS.
I think it will be a mistake.
I wonder if this would have happened without the coronavirus? I suspect it would have been business as usual.

Online tggzzz

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I wondered how long it would last.
I go back far enough to remember when RS (Components) were very sniffy about who they sold to - described themselves as business to business and unless you had a trade account with them, it was no deal.
Plus in the early days, they never sold branded goods.

I'm not sure what you mean by "early days", but since the 70s RadioSpares have sold branded goods alongside their own goods.

The standard "joke" was that RadioSpares 741 opamps Vos didn't follow a normal distribution. Instead it was bimodal, with peaks just inside the  Vos_max spec. Nowadays Farnell has it s own "multicomp" brand, i.e. whatever generic stuff is cheapest this week.

Until recently I preferred Farnell to RS - partly but not wholly because of the web front end search/filter GUI. I've changed that opinion since Avnet acquired Farnell :(
There are lies, damned lies, statistics - and ADC/DAC specs.
Glider pilot's aphorism: "there is no substitute for span". Retort: "There is a substitute: skill+imagination. But you can buy span".
Having fun doing more, with less
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Offline Phil-GS

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My first contact with RS, then Radiospares, was in the early 70's.
The notable thing is what a small range they carried, small enough to be published in an A5 thin catalogue that ballooned into a 6-inch A4 pack of catalogues in the 90's.
What I mean by unbranded was the fact that you could buy say, a Bourns potentiometer, but it wouldn't be printed with Bourns, but had "RS" on it. Nothing in those early catalogues carried brand names.
As an aside, I bought some cheap boost convertors that had a blue pot on the board. The pot had some name on it that closely imitated Bourns, even to the point of the capital B of Bourns had the trademarked tail on the B.
At least by using any of the big distributors, you should get genuine items.
Apart from the free delivery that pulled in a lot of business from private buyers, RS had expanded into things like DesignSpark and their own PCB design software to attract enthusiasts.
I haven't used it, but it wouldn't surprise me if it produced a BOM with RS part numbers.
I think this delivery price hike, £4.95 + VAT on orders less than £30 has been slipped in under the cover of coronavirus and losing a lot of budding developers and electronic hobbyists might hurt them in the long term. Farnell now looks good value at £3.95 plus VAT, free for orders over £20. An order I was going to place with RS yesterday was rapidly cancelled and went to Farnell instead, so Farnell win, RS lose.
As you say, Farnell has their Multicomp and ProPower cheap ranges and RS's RS Pro range the same.
I also rate Digikey for their huge range and occasionally, I use Rapid/Conrad, but "Rapid" doesn't apply when it comes to next day deliveries - non existent

Online nfmax

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What I mean by unbranded was the fact that you could buy say, a Bourns potentiometer, but it wouldn't be printed with Bourns, but had "RS" on it. Nothing in those early catalogues carried brand names.

It persisted into the 80's - I have (and still use every day) an HP 11C calculator with applied RS branding. I have replaced the sleeve and given it new stick-on feet, otherwise it's original. On, I think, its third set of batteries...

Offline bodger

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Too many people abused the system, I recall people recommending to others they could buy a small number of resistors that cost pennies for free nextday delivery via RS. No way could that continue.

Offline bd139

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CPC was the one that got me. I'd occasionally order 12x 6 foot bamboo sticks which was just under the min £8 delivery. So I'd chuck 5 diodes in just to knock it over and see what weird packaging it turned up in  :-DD

Online themadhippy

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If you think £3 is steep dont order from mouser,£12 on orders less than £33 ,with the added gamble  of hmrc getting wind of your order and demanding there cut.

Offline thm_w

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What is the bar to register as a business at RS? It might be incredibly low, as in, just a business name or at worst registering a tax ID or something.

For comparison, free shipping levels here in Canada:
Arrow - $50 USD
Digikey - $100 CAD
Newark - Good luck

edit: another question is, can you modify your design process to avoid ordering parts to "try out" every few days. A good R&D lab will have stock of common resistors, capacitors, etc. so those do not need to be ordered when playing with values. A book of 1% resistors is cheap.
« Last Edit: June 18, 2020, 10:42:23 pm by thm_w »

Offline HobGoblyn

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I went on Farnell a few weeks ago, different PC, didn’t log in, and every time I tried to look at anything, a pop up window appeared asking me to click to confirm I’m trade, or click to be taken to CPC if I wasn’t.

Offline snoopy

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Shocked to find RS components charging AUD $12.95 on deliveries when it used to be $0 but then it had to end someday because it was just to good to be true !!

Tried mouser. Could have sweared that minimum order for free delivery was $50 AUD but now increased to $75 AUD !! Seems that covid-19 has taken its toll on deliveries :(


Offline perieanuo

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the man completes projects as hobbist in order  'to sell' them, he admitted himself.
cannot argue with that, he wants to do bussiness with other people money and logistics
hobby is for YOURSELF my dear

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