Solder wick is, compared to a typical solder joint, a huge mass of copper. So it will require more heat (≠ higher temperature!!)* to work properly. This means a few things in practice:
- use as large a tip as possible. The larger thermal mass will enable you to pump in more heat without having to increase the temperature (which is damaging).
- make sure everything is impeccably clean. Every layer of oxides, be it on the tip, or tarnished solder, or tarnished wick, reduces heat flow. So clean and re-tin your tip every time. Reflow old, tarnished solder joints with fresh solder before attempting removal. Discard old wick. Flux helps, but is no substitute for proper preparation.
- cut off the piece of wick instead of using the whole reel. This limits the thermal mass of the wick. Use tweezers to grip the cut piece because it will get too hot to hold by hand.
- ensure there is a good thermal bridge on your iron: this means having a good dab of fresh molten solder on the tip. More specifically, this dab of fresh solder needs to be on the side of the tip that you will apply to the wick.
- paradoxically, you may need more solder in order to make it absorb well. The solder improves thermal conductivity.
- use a tip shape that allows you to apply a flat side of the tip to the wick. A chisel will work but has to be held at a shallow angle; angled tips (the kind that are basically a cylinder cut off at an angle) work very well. Conical tips suck at this job (as they do for most jobs IMHO.)
*while a higher temperature is one way to push more heat into the joint/wick, it’s not the only way, and is usually not the best way. That’s why I indicate that they aren’t the same thing.