EEVblog #826 - Siglent CEO Eric Qin Visits The EEVblog Lab

[coppice]

Firstly; I'm embarrassed by the people who are mocking his language skills; as Dave pointed out, his English is much better than my Chinese (or my any other language). I would expect better from the EEVBlog crowd. 

You must be new here. 

[Towger]

[ directly from the Rigol site. Ever since I did that, I get mailed firmware updates direct from Rigol whenever they become available.

I also get emails direct from Rigol with links to the latest firmware.  The last one arrived a few days ago for the 1000Z update released about a month ago.

[German_EE]

Thank you to Mr Qin for making the effort but I really had problems understanding what he was saying. If subtitles ever appear then I will certainly rewatch the video.

[tautech]

Only watched a few seconds so far and the yolo is...you know.
Back to watching... 

[nidlaX]

I really commend him for doing that whole segment, you can see that it took a lot of effort for him to articulate all of his thoughts in English. That said, subtitles would be marvelous for viewers!

[rs20]

Thank you to Mr Qin for making the effort but I really had problems understanding what he was saying. If subtitles ever appear then I will certainly rewatch the video.

I really commend him for doing that whole segment, you can see that it took a lot of effort for him to articulate all of his thoughts in English. That said, subtitles would be marvelous for viewers!

I'm working on it right now... it's a time consuming job!

Can someone figure out what was said from 4:47 to 5:15?

[franksanderdo]

Hi rs20

not sure if I am to late, but here comes the part from 4:47 to 5:15
"...You know, at the beginning, at that time if you use a windows system or a linux platform, that was 2005, i don't think, that was impossible, so in that time we use our own (here I miss a word) operations system, it is a small (again a word missing) system, i don't remember the name..."

I know the grammatics are weird, but I believe you can sort them better than I can (not being english native speaker)

Thanks a lot for the effort producing sub titles 

[rs20]

Awesome, thanks -- I misheard "platform" as "blank phone" and got lost. I've pieced it together now with your help!

Next up: 23:25 to 23:35?

And 27:52? "She did a Johnson?"

[franksanderdo]

... I misheard "platform" as "blank phone"...

hmmm.... blank phone can be kind of misleading 
Let me try on:
23:25 to 23:35

"...In current time we give Options to MSX (not sure about the X) and MSO, AWG (nut sure about the G) series decode and this and this kind of features. May be in the future..."

... And 27:52? "She did a Johnson?"...

That is a tough one... need some more runs listening to it....

[davace]

Awesome, thanks -- I misheard "platform" as "blank phone" and got lost. I've pieced it together now with your help!
Next up: 23:25 to 23:35?

buy our option, to update... update some such...
and they...
In current time we give option to...
ms option
mso, awg, signal decode these kind of features.  Maybe in the future we give the option to update the bandwidth

And 27:52? "She did a Johnson?"

She did a wrong thing.


If you need anything else, I'm happy to try...


EDIT:  I got "Signal Decode" from a website, it is one of the available software options... as are AWG and MSO... although the first time he says MS, I'm not 100% sure of the third bit... its not O, but it might not be Option either, now I re-listen.  If anything, it sounds like "something" to me... but that doesn't fit the context.

[franksanderdo]

Ahhhh perfect davace!!!

I could make any thing out of the 27:52....

Will be cool to see the video with subtitles!

[jancumps]

Great episode 

[rs20]

Dave,

Subtitles done. Feel free to download+reupload this file:

https://rs20-static.firebaseapp.com/pano/eevblog826.srt

In YouTube it's "Edit Video" > "Subtitles and CC" > Add a language (or something) > "Upload a file". It's a proper subtitle file, not just a transcript.

Thanks to davace and franksanderdo for the assistance!

EDIT: Fixed broken link.

[RupertGo]

This is quite a coup for EEVBlog - CEOs from anywhere don't tend to do this, unless it's with the big guys and rarely even then. Certainly not in such an intimate and uncontrolled setting. Dave handled the interview really well, too.

Definitely moves things up a notch for the blog. I'm sure it hasn't gone un-noticed.

[jeremy]

Anyone have more info on the spectrum analyser?

[TrioTest]

That was a good one, hope he comes back in the future.

At TRIO T&M we are hoping that Eric comes back to Australia when the new spectrum analyser is launched. It would be great to have the world-wide launch on EEVBLOG. 

Disclosure: As a Siglent distributor I'm biased towards Siglent but actually proud to be so!!  Eric flew in from China, and Steve flew in from the USA. The sole purpose was to visit Dave. That's a lot of cost and a lot of time-out from their other activities. Their level of commitment to Siglent customers is commendable and you can see it in Eric's sincerity. Makes us proud to be Siglent's Aussie distributor.
www.siglent.com.au

Nicely done Dave, but personally I wish you would have really bugged (begged) him to try and challenge Rigol in bringing out a competitor to the DS-815 SA.  Right now no one can touch Rigol at all when it comes to SA's for the hobbyist.  You mentioned SA's but didn't go far enough for me.

Their new SA is coming out this month. Don't know where in the market it will be positioned though.

You won't have long to wait. Eric and Steve had a data sheet with them and approximate pricing.  From what I saw the Siglent SA will sit nicely in its target market. Yes there's more than one model. and I think the market will be well-pleased with the new SSA series.

  It was nice to hear someone take customer service seriously.  That is one way to become the most popular vendor at the low end of the market because you will get more 'fans' than the other guys.

Eric knows this, which is why he came all the way to Australia just to meet me (no other itinerary, he flew back the next morning). 

Correct Dave. Service is one of the variables in the "value" equation.   (Customer VALUE = Performance / Price + Service)

[all_repair]

Siglent did not rank high to me, but as he has taken EEVBLOG viewers so seriously, they shall be my first choice for my next test equipment. 

[halexa]

Or you could just use the YouTube auto generated subtitles
 

[cidcorp]

Well I have to take second to applaud Eric for taking to to visit you and sit down for what must have been a difficult 30 minutes.
This is another reason I think Siglent is putting a genuine effort to produce better product and listen to their customers.

I only have one little thing to say to Eric.  When asked about where he hires his engineers from, he said China only.  I face palmed at that point.
Eric, you want these products to be taken seriously, you want localization to be done professionally, hire one or two engineers from the target
market(s), North America, Different areas of Europe, etc.  For example just 1 native English speaking/writing engineer would take all the chin-glish out of the product
for North America.

And that's the exact problem they face, hence them trying to clamp down on authorized distributors selling outside their local markets.

So for example, purchasing from Batronix when I live in North America is what they are trying to clamp down on?  If I would have purchased
local in Canada I would have spent 60% more on a product (because of a sale price).  I would have been peeved if they said they don't ship to
Canada due to arrangements with the Siglent.

Anyway,  , for ERIC and DAVE.  Enjoyed the video, and I am really looking forward to seeing the Spectrum Analyzer to be released
shortly - I'm hoping it'll be targeted to the low end of the market where currently Rigol sits alone.

Chris

[German_EE]

A big THANK YOU to RS20, Davace and Franksanderdo for the subtitles, I could not have listened to the video without you.

[tautech]

Anyone have more info on the spectrum analyser?

My Datasheet list 2 models, 2.1 and 3.2 GHz

You can have a peek at them in Chinese here:
http://www.siglent.com/spectrum_analyzer/SSA3000X

[ProBang2]

Peeked on the chinese site.
Price starts at 36800 CNY ==> 5740,- USD.
Not exactly a bargain...
We know the "buck", I´m curious about the "bang".

[nctnico]

Disclosure: As a Siglent distributor I'm biased towards Siglent but actually proud to be so!!  Eric flew in from China, and Steve flew in from the USA. The sole purpose was to visit Dave. That's a lot of cost and a lot of time-out from their other activities.

Obviously for a good reason because Siglent messed up big time on several occasions so damage control working at full throttle. Making a courtesy visit helps to keep up appearances but doesn't solve the underlying issues. By having their CEO visit Dave Siglent did nothing to improve their products and yet people are cheering  Come on guys don't get fooled by seeing shiny beads and mirrors!!

I didn't watch the entire interview but any word about their firmware department? Having a few engineers try to train people who are fresh from school is a recipe for dissaster.

[AlphZeta]

Qin in Chinese reads as Chin, not Queen.

Yes, there are a few Chinese last names that are often mis-pronounced in the west. Qin should be pronounced as Chin or Tsin. I am surprised Eric didn't correct Dave on that (probably being polite). 

[c4757p]

Mispronouncing names is kinda Dave's thing