Author Topic: No email notifications again  (Read 1738 times)

0 Members and 1 Guest are viewing this topic.

Online ataradov

  • Super Contributor
  • ***
  • Posts: 7992
  • Country: us
    • Personal site
No email notifications again
« on: April 10, 2021, 06:18:43 pm »
Ever since the server water/fire incident I have not received a single email notification.

Is something broken again? Or is it expected to work itself out over time as things get back to normal?
Alex
 
The following users thanked this post: xavier60

Offline Brumby

  • Supporter
  • ****
  • Posts: 11179
  • Country: au
Re: No email notifications again
« Reply #1 on: April 11, 2021, 03:49:51 am »
I think you'll find all these anomolies are a function of the hurried assembly of bits to get the EEVblog back up.  It's not a permanent situation, so just be patient and bear with it until they can get around to sorting things out properly.


At the moment, just be thankful you are able to get on the EEVblog at all!!
 

Offline dunkemhigh

  • Super Contributor
  • ***
  • Posts: 3153
Re: No email notifications again
« Reply #2 on: April 11, 2021, 08:14:37 pm »
Same here.

Quote
I think you'll find all these anomolies are a function of the hurried assembly of bits

Yes, sure. But it's important to know if that's your opinion or an official statement of fact. We could be failing to report stuff they need to know because someone thinks that's what happens on a jury-rigged setup.
 

Offline Brumby

  • Supporter
  • ****
  • Posts: 11179
  • Country: au
Re: No email notifications again
« Reply #3 on: April 12, 2021, 09:25:54 am »
I read information provided on the EEVblog and drew my conclusions from these posts:

I figured this event needed it's own thread, so moved it from the servere reports thread.
HUGE thanks to gnif for handling this:
https://hostfission.com/

The server was down from 2021-04-04 21:13 UTC to 2021-04-08 03:36 UTC

It's currently still operating in a degraded state, and performance is surrently impacted until the caches catch up.
Gorillaservers upgraded the server box (maybe the old box was water damaged?) from Dual Xeon 2620V2 from the older dual L5630
Presumably they'll upgrade the other redundant box too to match, but the 2nd box is not currently online yet.

The lesson here is, whilst it's great to have a fully redundant automatic backup server, it was kinda silly to have it in the same datacenter!
We are going to ask Gorillaservers is they can provision one of the boxes in their LA data center, so if a whole city/state goes out the server will still operate.

I aslo learned the importance of relying on a single email server. I was surprised at the stuff I couldn't do that relied on my primary email for confirmations etc.

For those who weren't following along on Twitter, it was eventually confirmed that 2 of the three EEVblog boxes (the ones that handle the website and forum databases etc) were in the "splash zone".
So they took longer to get back up and running than my email/management server box which was in another part of the datacenter and another subnet (it's a different type of box, single xeon instead of dual xeon).
Given that they set us up on a new box (and presumably just pulling the old drives), it's likely the old boxes were either water damaged, or it was simply easier to give us a new box until such time as the old boxes can be evaluated properly.

Draw your own conclusions.
 

Offline dunkemhigh

  • Super Contributor
  • ***
  • Posts: 3153
Re: No email notifications again
« Reply #4 on: April 12, 2021, 01:14:49 pm »
I read those and my conclusion was that there is no indication that email from the server is affected (other than in performance terms). Dave's issues with email are a) a separate thing and b) presumably resolved with a restarted server, so why would forum email still be affected?

If TPTB don't want to know about notification issues that's fine, and they have only to say they are aware, or don't care, and it's done. If you're not speaking officially on behalf of them then you are potentially causing more problems than you think your well-meaning, hand-waving dismissal is solving.
« Last Edit: April 12, 2021, 01:34:56 pm by dunkemhigh »
 

Offline Brumby

  • Supporter
  • ****
  • Posts: 11179
  • Country: au
Re: No email notifications again
« Reply #5 on: April 15, 2021, 03:00:43 pm »
I read those and my conclusion was that there is no indication that email from the server is affected (other than in performance terms). Dave's issues with email are a) a separate thing and b) presumably resolved with a restarted server, so why would forum email still be affected?
Tunnel vision is rarely useful.

Quote
If TPTB don't want to know about notification issues that's fine, and they have only to say they are aware, or don't care, and it's done. If you're not speaking officially on behalf of them then you are potentially causing more problems than you think your well-meaning, hand-waving dismissal is solving.
It's true - I'm only speculating.  But if you care to read what I said, you will see that.  It might seem peculiar to you, but most people who read a sentence that begins with "I think..." will understand that it is only my opinion.

.... and if you can't figure out why I offered it, then I know I won't be able to explain it to you - not because I cannot express my reasons, but because you will not want to hear them.
 

Offline DrG

  • Super Contributor
  • ***
  • Posts: 1031
  • Country: us
Re: No email notifications again
« Reply #6 on: April 15, 2021, 03:10:30 pm »
Added recently (dunno - a day or two ago?) to the  first page after log in:



Nothing else to add.
- Invest in science - it pays big dividends. -
 

Online ataradov

  • Super Contributor
  • ***
  • Posts: 7992
  • Country: us
    • Personal site
Re: No email notifications again
« Reply #7 on: April 19, 2021, 12:32:43 am »
Hey, I've got a couple notifications just now. They were for the threads that I already read, but this is something. It looks like things are getting back online.
Alex
 

Offline Monkeh

  • Super Contributor
  • ***
  • Posts: 7231
  • Country: gb
Re: No email notifications again
« Reply #8 on: April 19, 2021, 12:33:48 am »
Yes, they seem to be arriving and my phone is now being put on silent for the foreseeable future..
 

Online xrunner

  • Super Contributor
  • ***
  • Posts: 5597
  • Country: us
  • hp>Agilent>Keysight>?
Re: No email notifications again
« Reply #9 on: April 19, 2021, 12:34:17 am »
Just got one for a PM ...  :-+
My friends say they're procrastinators. I say I've been meaning to tell them for years, but I just keep putting it off.
 

Online ataradov

  • Super Contributor
  • ***
  • Posts: 7992
  • Country: us
    • Personal site
Re: No email notifications again
« Reply #10 on: May 02, 2021, 05:03:11 pm »
The missing post counts and threads are back, but the conversations about them were lost it seems. I looks like it is related to cutting out one particularly delusional and toxic member.

It is not clear how much progress was lost in all this. I see at least an hour or so of messages were lost from some of the threads I could remember.
« Last Edit: May 02, 2021, 05:07:57 pm by ataradov »
Alex
 

Offline drussell

  • Super Contributor
  • ***
  • Posts: 1857
  • Country: ca
  • Hardcore Geek
Re: No email notifications again
« Reply #11 on: May 02, 2021, 05:41:56 pm »
Something is definitely wrong with post counts or else a bunch of my past posts have gone missing.

I'm apparently missing at least about 100 posts, I was at 18xx, now I seem to only have 1766.
 

Online ataradov

  • Super Contributor
  • ***
  • Posts: 7992
  • Country: us
    • Personal site
Re: No email notifications again
« Reply #12 on: May 02, 2021, 06:15:37 pm »
They went back some. Yesterday I had 7370 or so. Now it is back to what it was or close. It looks like cleanup went wrong and then it had to be restored from the backup. But it does not look like a lot of stuff missing. I may be missing the last hour or so.

So if your post count is still down, it may be because some long thread was intentionally deleted. The out of stock thread is back now.
Alex
 

Offline tunk

  • Frequent Contributor
  • **
  • Posts: 476
  • Country: no
Re: No email notifications again
« Reply #13 on: May 02, 2021, 06:24:41 pm »
In the list of "recent posts", there's nothing between 5:30 and 18:48 (local time).
A guess is that the forum has been restored from the newest backup, rather than restoring all the deleted threads.
 

Offline drussell

  • Super Contributor
  • ***
  • Posts: 1857
  • Country: ca
  • Hardcore Geek
Re: No email notifications again
« Reply #14 on: May 02, 2021, 06:28:29 pm »
They went back some. Yesterday I had 7370 or so. Now it is back to what it was or close. It looks like cleanup went wrong and then it had to be restored from the backup. But it does not look like a lot of stuff missing. I may be missing the last hour or so.

So if your post count is still down, it may be because some long thread was intentionally deleted. The out of stock thread is back now.

Something must still be amiss somewhere...

My post count says 1767 but if I view "Show Posts" in my profile, I can go back to page 73 and it shows post #1824...
 

Online ataradov

  • Super Contributor
  • ***
  • Posts: 7992
  • Country: us
    • Personal site
Re: No email notifications again
« Reply #15 on: May 02, 2021, 06:35:01 pm »
It is 7455 vs 7406 for me. But this may be normal. I'm not sure if your posts from deleted threads still show up in the list, but not counted for the profile picture. Because there is no way I posted 50 times in that one day. Plus I see that most of my posts from yesterday are here.

Although no, I just found email notification for the removed topic, and my reply in that topic is not in the list.
« Last Edit: May 02, 2021, 06:39:37 pm by ataradov »
Alex
 

Offline drussell

  • Super Contributor
  • ***
  • Posts: 1857
  • Country: ca
  • Hardcore Geek
Re: No email notifications again
« Reply #16 on: May 04, 2021, 11:15:17 am »
Something must still be amiss somewhere...

My post count says 1767 but if I view "Show Posts" in my profile, I can go back to page 73 and it shows post #1824...

It is 7455 vs 7406 for me.

Well, they're obviously still doing something behind the scenes on this...

My post count jumped from 1768 yesterday to 1783 today all by itself, and there are now 1841 in my "Show Posts" section in the profile.

They must still be un-munging the database and presumably will have to do some magic SQL incantation to re-populate people's post count field with the actual true value once the repairs are complete...

I'm pretty sure I was right around 1900 posts, as I was closing in on a 1 post-per-day average on the profile page, but I'm currently shown to be back at 0.864 per day.
 


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo
Smf