EEVblog Electronics Community Forum

EEVblog => EEVblog Specific => Topic started by: ElectricPower on December 19, 2022, 02:28:35 am

Title: Tracking info
Post by: ElectricPower on December 19, 2022, 02:28:35 am
I ordered an BM786 from Daves store two days ago, but i am still not getting any confirmatin on mail or tracking information. I can`t see its possible to log in to an account either on the main site for order checking.

How can i check status for my order?
Title: Re: Tracking info
Post by: ElectricPower on December 19, 2022, 06:31:07 pm
Someone?
Title: Re: Tracking info
Post by: thm_w on December 19, 2022, 11:06:42 pm
Did you get an order confirmation email?
Maybe its not shipped yet.
Title: Re: Tracking info
Post by: ElectricPower on December 20, 2022, 04:51:19 am
Did you get an order confirmation email?
Maybe its not shipped yet.
No, nothing.

Not even Dave has answered me yet after i sent an mail.
Title: Re: Tracking info
Post by: ElectricPower on December 20, 2022, 05:30:35 pm
I sent dave another mail today.

If i do not get any answer, i just call my credit card provider and stops the payment and buy another meter.
Title: Re: Tracking info
Post by: Bud on December 20, 2022, 07:21:38 pm
You are too harsh. It's been only two days, I would not sweat over it. Two weeks and I would be worried, not two days.
Title: Re: Tracking info
Post by: ElectricPower on December 21, 2022, 03:42:32 am
You are too harsh. It's been only two days, I would not sweat over it. Two weeks and I would be worried, not two days.
Too harsh?
1. No confirmation mail. Very unususal.
2. no answer from dave in his own forum.
3. no answer on my first mail and so lomg no answer on my second mail.

I just I expect more from one of worlds biggest and most serious electronic guy. At least som automatic confirmation email after purchase.

I'm not worry regards to the money. It's just strange that it take so long.
Title: Re: Tracking info
Post by: gnuarm on December 21, 2022, 03:59:54 am
I agree.  You should get a confirmation of the order immediately.  Shipping can sometimes take a day or two, even slower for some lame operations.

You might check your credit card.  It's possible your order simply was not finalized on the web site.  That has happened to me before, where there was a glitch and I had no order.  My credit cards will show all pending charges.  If they've placed a charge on the card, that means they have at least received your order.
Title: Re: Tracking info
Post by: ElectricPower on December 21, 2022, 05:00:39 am
I agree.  You should get a confirmation of the order immediately.  Shipping can sometimes take a day or two, even slower for some lame operations.

You might check your credit card.  It's possible your order simply was not finalized on the web site.  That has happened to me before, where there was a glitch and I had no order.  My credit cards will show all pending charges.  If they've placed a charge on the card, that means they have at least received your order.
I got my answer now.

The meter is on the way and i get it delivered 27. dec. :)

But it's strange that i get no confirmation mail and it's strange that i do not have an account to log in to on eevblog for checking my order.
Title: Re: Tracking info
Post by: Bud on December 21, 2022, 11:45:26 pm
I am Very curious what your experience with your credit card company would have been if you had called "to stop the payment".
Title: Re: Tracking info
Post by: gnuarm on December 22, 2022, 03:28:28 am
I am Very curious what your experience with your credit card company would have been if you had called "to stop the payment".

That is my last gasp means of getting a refund.  I've had to use it many, many times.  There are any number of frauds on eBay and especially Alibaba and Aliexpress.  The rules of getting a refund through the web site are arcane and hard to find.  When they don't let me have a timely refund, I call the credit card company.  But you only have 60 days from the date of the statement the charge appears on.  That's why many of the fraud vendors will delay shipment so long. 
Title: Re: Tracking info
Post by: Bud on December 24, 2022, 12:01:51 am
Yes but not after just 2 days of making a purchase.
Title: Re: Tracking info
Post by: ElectricPower on January 02, 2023, 02:58:27 am
All is in order now. Case closed  8)