Author Topic: Website issues - 403 Forbidden  (Read 4780 times)

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Offline adam1213

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Website issues - 403 Forbidden
« on: September 16, 2016, 02:03:31 pm »
Presently most links on the site give a forbidden error (the root page works though)
 
Quote
Forbidden

You don't have permission to access /blog/ on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.eevblog.com Port 443
 

Online PA0PBZ

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Re: Website issues - 403 Forbidden
« Reply #1 on: September 16, 2016, 02:31:04 pm »
http:// works, https:// doesn't. Wouldn't it accidentally have anything to do with the latest http/https discussion?
Keyboard error: Press F1 to continue.
 

Online IanB

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Re: Website issues - 403 Forbidden
« Reply #2 on: September 17, 2016, 03:23:23 am »
Lots of stuff is broken right now: the shop pages, images, links. I went there today to look up the BM235 and download the manual and got "forbidden" everywhere. This creates a terrible customer first impression. It really, really needs fixing pronto.
I'm not an EE--what am I doing here?
 

Offline EEVblog

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Re: Website issues - 403 Forbidden
« Reply #3 on: September 17, 2016, 12:08:25 pm »
Yes it's a https upgrade thing. It's disabled so should work fine now.
 

Offline EEVblog

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Re: Website issues - 403 Forbidden
« Reply #4 on: September 17, 2016, 11:21:36 pm »
Anyone having website access issues (not just https related) in the last 3 hours?
I'm getting a ton of errors from Pingdom
And this has been happening on and off for weeks now.

 

Online Monkeh

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Re: Website issues - 403 Forbidden
« Reply #5 on: September 17, 2016, 11:27:11 pm »
Yes.

Every time I made a post earlier it hung loading the page afterwards.
 

Offline retiredcaps

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Re: Website issues - 403 Forbidden
« Reply #6 on: September 17, 2016, 11:35:07 pm »
Every time I made a post earlier it hung loading the page afterwards.
Same. Just in the last 30 minutes.  Things, like fetching preview/posting a reply, are also generally slower too compared to a few days ago.  Sometimes the two just timeout and I'm not using https either.
« Last Edit: September 17, 2016, 11:37:37 pm by retiredcaps »
 

Online Bud

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Re: Website issues - 403 Forbidden
« Reply #7 on: September 18, 2016, 12:33:48 am »
I am experiencing no issues with either http or https  :-//
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Offline EEVblog

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Re: Website issues - 403 Forbidden
« Reply #8 on: September 18, 2016, 12:47:34 am »
Just got onto Hostgator support and they were useless.
All they could come up with was "have you optimised your wordpress site?"  ::)
http://support.hostgator.com/articles/how-to-optimize-a-wordpress-installation
 

Offline AntiProtonBoy

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Re: Website issues - 403 Forbidden
« Reply #9 on: September 18, 2016, 09:29:27 am »
Yeah, I've ditched Hostgator years ago and moved onto VentraIP. Their tech support and ticketing system is pretty decent. They are Australian based, too!
 

Offline Brumby

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Re: Website issues - 403 Forbidden
« Reply #10 on: September 18, 2016, 02:40:42 pm »
I look after a website as well ... and after some asking around, I also recommended VentraIP.  Yes, they are Australian based - and we selected a Sydney based server.  Both the site owner and myself were happy to support an Aussie concern and I can honestly say I've not had any problems that made me even contemplate moving elsewhere.
 

Offline AntiProtonBoy

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Re: Website issues - 403 Forbidden
« Reply #11 on: September 19, 2016, 01:03:27 am »
Matters when it comes to quality of service, interacting with technical support and their ability to resolve technical issues. You might take a lot of precautions by playing around with the localhost version of the site, but something always will go wrong on the live site eventually. Also, some things must be done on the actual web host directly, such as setting up domain certificates.
« Last Edit: September 19, 2016, 01:47:24 am by AntiProtonBoy »
 

Offline EEVblog

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Re: Website issues - 403 Forbidden
« Reply #12 on: September 19, 2016, 03:53:36 am »
There seems to be a serious problem with https, I'm not sure why, many pages are not working  :scared:
 

Online T3sl4co1l

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Re: Website issues - 403 Forbidden
« Reply #13 on: September 19, 2016, 04:07:41 am »
I've had a lot of posts hang recently.  Data always goes through.  If I'm impatient, I open a new window to the thread, and find my post already there successfully (even though the post-submit window is still spinning).

(The reason behind this is, something about HTTP-POST data being prioritized and uncached, so it reaches the server.  Even though the accompanying HTTP-GET for the message thread might hang.  Or maybe that's only for the really fancy systems that do have caching and multiple servers and stuff.  I don't know if that's the case here.)

Tim
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Electronic design, from concept to prototype.
Bringing a project to life?  Send me a message!
 

Offline EEVblog

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Re: Website issues - 403 Forbidden
« Reply #14 on: September 19, 2016, 07:02:59 am »
I'm pretty sure this whole thing is cloudflare related now.
I'm also getting a ton of server down messages from two monitoring services I use. Hostgator insist it's a cloudflare problem, and gnif I think agreed with this a few weeks back. These reports started for me a few month back, but the last few days have gotten really bad. Seems to be DNS related, which is hosted by Cloudflare.
 

Offline jonovid

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Re: Website issues - 403 Forbidden
« Reply #15 on: September 19, 2016, 07:36:15 am »
maybe U got h-ILLary's dodgy server  :-DD or most likely hit by Russian vs USA Cyber-warfare  :box: CloudFlare maybe under attack?
Hobby of evil genius      basic knowledge of electronics
 

Offline drussell

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Re: Website issues - 403 Forbidden
« Reply #16 on: September 19, 2016, 02:21:06 pm »
Seems to be DNS related, which is hosted by Cloudflare.

Yeah, the past few weeks I've found that I often cannot resolve the domain name www.eevblog.com when I try to visit the site.

A manual lookup will just throw a domain not found instead of finding the usual 104.31.74.133 and 104.31.75.133.  I run my own local DNS resolvers directly from the root servers so I'm not relying on any upstream provider.

Try again moments or hours later, it may work, then try again later after it has expired from the local caches again and often - boom; can't resolve again, etc...  Seems to be very unreliable... up and down like the tide.  :)

 

Offline boffin

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Re: Website issues - 403 Forbidden
« Reply #17 on: September 19, 2016, 03:04:06 pm »
Dave's two name servers are both run by cloudflare, so try the following and let us know

Unix:     
 # dig @jake.ns.cloudflare.com. www.eevblog.com. A
 # dig @erin.ns.cloudflare.com. www.eevblog.com. A

'doze:
> nslookup www.eevblog.com. jake.ns.cloudflare.com.
> nslookup www.eevblog.com. erin.ns.cloudflare.com.


That should bypass your local DNS resolver so see if the nameservers are returning the correct info.
 

Offline drussell

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Re: Website issues - 403 Forbidden
« Reply #18 on: September 19, 2016, 03:59:12 pm »
That should bypass your local DNS resolver so see if the nameservers are returning the correct info.

Well, for me, as I said before:
Quote
A manual lookup will just throw a domain not found instead of finding the usual 104.31.74.133 and 104.31.75.133.

It is currently working so I can't post the output of a failure, otherwise I would have...  :)

When it fails, it is NOT returning a response at all, as if the domain doesn't exist....  like for dig you see the QUESTION section but no ANSWER... probably status: REFUSED but I can't recall...  Like I said, it's currently working right now, so I can't post a failed result...  LOL
 


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