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Is BiF Electronic a reliable site?

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armadeus:
I want to make a purchase on the BiF Electronic website (bifelectronic.com).

The site has existed for several years. But the address is in the middle of a residential area. Some sections of the site are not finished. They don't answer emails and the phone number always rings busy.

Is this site reliable ? Does anyone have a recent experience of buying equipment on this site?

Kean:

--- Quote from: armadeus on August 04, 2022, 08:24:53 am ---The site has existed for several years. But the address is in the middle of a residential area. Some sections of the site are not finished.

--- End quote ---

Many small business operate out of residential areas, and they often have one person who does everything and thus can struggle to complete less critical things (like a web site).  But as a small business their overheads are lower, and they can offer better pricing and more personal service.


--- Quote from: armadeus on August 04, 2022, 08:24:53 am ---They don't answer emails and the phone number always rings busy.

--- End quote ---

Then why would you order from them?  How can you expect after sales support if they can't even provide any pre-sales support.  :-//


--- Quote from: armadeus on August 04, 2022, 08:24:53 am ---Is this site reliable ? Does anyone have a recent experience of buying equipment on this site?

--- End quote ---

Even if someone here has had a good past experience, that may not translate to current purchases.  I don't know anything about this company, but I'd suggest you try to find an alternate supplier if you cannot get a timely pre-sales response.

AndyBeez:
Are they trading on ebay? If yes, you will have ebay's full buyer protection. Amazon similiar. If no, make a small purchase and tell us of your customer experience.

ElectronWorks:
Avoid buying from this site! They list items as available but after buying you'll receive a mail saying that they aren't, can confirm that they don't answer to mails or calls.

After buying 2 months ago (from Europe) i have received nothing, lost 50€.

teddyz:
To at least feel safer and also not having to create an account, I tried using Paypal Checkout to pay the €123.

Paying fails with:
Error in Paypal
Property Customer->optin is empty.

I wonder if it's just me or if this is as it is?

Reason for choosing this shop is the low prices.

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