SDS800X HD Bug Reports + Firmware

[electronics hobbyist]

I learn from everyone on the forum in my spare time, and I am a Siglent fan.
I try to be objective and hope to discuss various technical issues with everyone.

This thread was created mainly for the following purposes:
- Avoiding a wrong perception of "too many bugs".
- makes sure that the real bugs get proper attention and are not lost in the noise.

As mentioned in another thread, Siglent is more concerned about bugs, and fixing bugs is Siglent's obligation.
There may be some discussions during the process, it's okay. If you're not sure if it's a bug, you can send me a private message and we'll try to avoid too much posts.

When a new version is released, I will put the link at the end, cross out the resolved bugs with a horizontal line after verification, and indicate which version has been modified.

In order to make the problem description clearer, based on everyone's suggestions, it is defined as the following format:

Version: 1.1.3.3

Problem description: Trigger holdoff fails (or When holdoff is turned on, waveform acquisition stops)

Test signal: (If it is not related to the signal, it can be written as "Null")
-SDG2042X, connected via BNC into 50 Ohm terminator
-Square wave, 1 Vpp
-Frequency sweep 10 kHz 100 kHz over 100 ms

Scope settings: (If the settings are more complex, the current oscilloscope setup.xml can be attached, Try to start from "Default" as much as possible)
-Start from Default settings
-Connect signal to CH1
-Edge trigger, positive edge, 3 ms holdoff
-Leave timebase at default 1 µ s/div (but 5, 10, 50 µ s/div also show the problem)
-Leave memory at default 10 MPt (but other settings also show the problem)

Observed behavior: (Expected behavior can be written below)
-Leave scope in RUN mode, wait up to a minute or so (but some of the problem occurrences within seconds)
-In AUTO trigger mode, the scope will stop rendering new waveforms entirely Trigger status shows READY, trigger frequency counter is still updated, waveform is frozen Operation restarts after any user interaction
-In NORMAL trigger mode, the error seeds puller, but occurrence events Before it does, I noticed sporadic "hickups", where the trigger status switches to "Arm" and the waveform is not updated for a few months of a second


The following is the list of bugs and versions:

Bugs:
1. After saving the reference waveform, clicking the save button will restore it to png type.The save/recall and save button functions interact with each other. -- Martin
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5383955/#msg5383955
Note:This bug should be a Wanted Feature and has been added to Wanted Feature No.26.

2. Some parameters have not been restored after selfcal, such as fft vertical gear, fft markers, and channel vertical settings. -- Martin
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5383955/#msg5383955

3. After rebooting, the vertical gear of FFT did not restored. -- Martin
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5396141/#msg5396141

4. There have been crashes when using CAN and IIC decoding.The probability of reproduction is relatively low. -- Mortymore
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5396960/#msg5396960

5. The universal knob can only set the history frame when opening the menu, and should be able to operate the list when closing the menu.  -- ebastler
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5424557/#msg5424557

6. When the menu disappears, the universal knob light is still on, and at this time, the universal knob is used to change the brightness of the waveform.  -- newbrain
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5401697/#msg5401697

7. Measuring with cursors on a history frame is impossible, since moving the cursor changes the history frame simultaneously. -- eTobey

8. Math Function dialog automatically closes after channel change. -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5426099/#msg5426099
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5414804/#msg5414804

9. Trigger holdoff fails. -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5424071/#msg5424071

10. SMB Client does not autoconnect when DHCP.  -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5417699/#msg5417699

11. History frame and intensity will change simultaneously.  -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5424257/#msg5424257

12. Sequence is restart when menus are opened and closed. -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5426579/#msg5426579

13. Scale number overlaying others.  -- eTobey
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5426687/#msg5426687

Version download:
https://siglentna.com/service-and-support/firmware-software/digital-oscilloscopes/#sds800x-hd-series
SDS800X HD Firmware_V1.1.3.3 (Release Date 03.04.24 )

Latest developments:
1.1.3.5 version in beta testing phase
https://www.eevblog.com/forum/testgear/sds800x-hd-bugswanted-features/msg5452385/#msg5452385

[ebastler]

Just replying to "subscribe" to this thread.

Could you update your signature to point here and to the newly renamed "Features" thread? That might help others to get their bearings. It currently still points to your original bug/features summary post, in the thread which is now focused on feature suggestions.

[electronics hobbyist]

Could you update your signature to point here and to the newly renamed "Features" thread? That might help others to get their bearings. It currently still points to your original bug/features summary post, in the thread which is now focused on feature suggestions.

I have made modifications according to your suggestion, but due to the valid signature length, I had to reluctantly remove the review thread. If everyone need to know what this oscilloscope can do, you can refer to:
https://www.eevblog.com/forum/testgear/sds800x-hd-review-demonstration-thread/

Meanwhile, OP has added the Latest developments section.