Rigol DS1102E $539.99 - cause of DS1052E can be upgraded to 100MHz

[PeterG]

I placed an order with Dealexel.com, over a month later the item arrived. They are almost impossible to contact and there shipping is painfully show.

I would recommend to anyone, pay the extra couple of dollars and shop elsewhere.

Just my 2 cents worth.

Regards

[dealexcel]

I placed an order with Dealexel.com, over a month later the item arrived. They are almost impossible to contact and there shipping is painfully show.

I would recommend to anyone, pay the extra couple of dollars and shop elsewhere.

Just my 2 cents worth.

Regards

Your word makes me very sad...

[GeoffS]

I placed an order with Dealexel.com, over a month later the item arrived. They are almost impossible to contact and there shipping is painfully show.

I would recommend to anyone, pay the extra couple of dollars and shop elsewhere.

Just my 2 cents worth.

Regards

Your word makes me very sad...

Other than post a sad face, have you done anything to address the poster's issues?
IS there a problem with customers being able to contact you?
Are the delivery time experiences, as advertised on your website?

Forums like this are an excellent opportunity for sellers to get feedback about the real world experiences of their customers.
You could use this information to find out just where your organisation can improve its service.

While price is an important consideration with any purchase, confidence in the seller and the level of service they can provide is, in my opinion, just as important.

[PeterG]

I just logged into the dealexcel website. The status of my already delivered order is 'Processing'.

I think this speaks volumes about them as a company.

IMHO, dealexcel could learn a lot from how dealextreme operate.

Let me just say i just stating my own experience with dealexcel.

Regards

[Psi]

It's possible that the DS1102E is calibrated to 100mhz where as the DS1052E is only calibrated to 50mhz.
Or it maybe that they pick the units that come out of calibration the best and make them the 100Mhz DS1102E's and the rest DS1052E's

So that maybe a valid difference between them.
If you hack a DS1052E to DS1102E it may/may-not be quite as accurate as a real DS1102E

Though thats just a guess of course, would need to test a few of each to prove/disprove it.

Even if it's true, the real world difference maybe so small it's not really worth worrying about.

[saturation]

I thought so myself, but if you read the Rigol hack threads, some folks did basic bandwidth tests plus I asked to do other functional tests like checking the FFT segment, the measurement area etc., and there's nothing to suggest its any different; I think there is a thread where the actual bandwidth of the hacked unit is slightly better than the native 100MHz version.

Hacking the 1052E will void the warranty however, you have to check if buying it outside your country still means you have a valid warranty in your country if you ask for it.

It's possible that the DS1102E is calibrated to 100mhz where as the DS1052E is only calibrated to 50mhz.
Or it maybe that they pick the units that come out of calibration the best and make them the 100Mhz DS1102E's and the rest DS1052E's

So that maybe a valid difference between them.
If you hack a DS1052E to DS1102E it may/may-not be quite as accurate as a real DS1102E

Though thats just a guess of course, would need to test a few of each to prove/disprove it.

Even if it's true, the real world difference maybe so small it's not really worth worrying about.

[saturation]

IMHO:

I'm not sure this is the case.  If its true a 1102E is just a firmware change to the 1052E, plus added stickers on the casing, a new box etc., the cost to Rigol is mostly cosmetic and a few minutes for a tech to patch the firmware; not as large as having a new mobo and software, its just a key, like other high end scope conversions.

Because of the hack, I wouldn't be surprised if sales of the 1052E have improved, including cutting sales of the 1102E.  But because overall sales are up, I would expect they are making more money on the hack story that without it.  

As for the excess inventory of 1102E?  They can take it back to factory and mod it back to a 1052E, change the case stickers and box, and sell it again as an 1052E, technically it was never sold so its not a 'refurbished' item.

Also, see my post here:

https://www.eevblog.com/forum/index.php?topic=1571.msg21188#msg21188

i just want to say, DS1102E is a tragical product of rigol.

[tinhead]

if you have any question, please post below

yeah, i have something for you.  Any chance for you to get Tekway or Hantek DSOs ? I'm talking about these:

https://www.eevblog.com/forum/index.php?topic=1571.0
https://www.eevblog.com/forum/index.php?topic=1571.msg24564#msg24564