Just try contacting Good Will Instek.
Good Will Instrument Co., Ltd.
No.7-1, Jhongsing Road., Tucheng Dist., New Taipei City 236, Taiwan
Tel:+886-2-2268-0389
Fax:+886-2-2268-0639
http://www.gwinstek.com
Email: marketing@goodwill.com.tw
Technical Support
Email: technical@goodwill.com.tw
Service Support
Email: services@goodwill.com.tw
If an email doesn't work, ring. They will probably tell you you have to be an Authorized Service Agent, but try your luck. Sometimes it works.
Richard