| General > General Technical Chat |
| [solved] [little rant] eBay seller charges +20 USD because he has to pay rent |
| << < (5/24) > >> |
| Brumby:
--- Quote from: DiTBho on March 22, 2021, 01:05:59 pm ---Anyway, the point is: The goods arrived damaged, I'd like to return the goods. (today email from them:) No, you can't. Why? Because the seller wrote "return not accepted" in his auction. Claim closed! eBay .... :-BROKE --- End quote --- OK, don't return them - just raise an "Item not as described" dispute. If an item was advertised as working and you get something that isn't - then there's NO avenue for a seller to escape responsibility. Even outside of eBay, I don't know of any legal jurisdiction where such a principle doesn't exist. It is the Seller's responsibility to take the required steps to ensure items are delivered as represented - and they should have worked out all the necessary costs involved and clearly declared them in the listing. This is what ANY buyer should expect - and what eBay should oversee DOES happen. |
| Fred27:
I couldn't resist a little digging. Is it This eBay item you bought? https://www.ebay.co.uk/itm/Seagate-5GB-Compact-Flash-Type-II-ST1-Drive-Hard-Drive-CFII-Card-/193270881804?_trksid=p2349526.m4383.l10137.c10&nordt=true&rt=nc&orig_cvip=true The listing states $11.99 each and ($29.99 + $11.99 = $41.98) for shipping to the UK, so it sounds like he gave you a discount on both the items and the quoted shipping. They are clearly shown as repaired. It appears to have taken you 3 months to decide they didn't work. Obviously I don't know the details of your discussions, but things are never quite as black-and-white as they might seem. |
| grumpydoc:
--- Quote from: Brumby on March 22, 2021, 02:14:33 pm ---OK, don't return them - just raise an "Item not as described" dispute. --- End quote --- The OP did tell eBay the items were damaged, but - yes - make sure you raise the right return request and use "item not as described" for broken or faulty items. --- Quote ---and they should have worked out all the necessary costs involved and clearly declared them in the listing. --- End quote --- To a point - the seller should put the p&p clearly on the item but I don't think a break down of costs is necessary. eBay now require that the seller says what type of service will be used though - so if the listing says "courier" it should be a courier (I have occasionally sued a faster service than advertised at my own cost though). |
| Ian.M:
--- Quote from: grumpydoc on March 22, 2021, 02:39:49 pm ---... eBay now require that the seller says what type of service will be used though - so if the listing says "courier" it should be a courier (I have occasionally sued a faster service than advertised at my own cost though). --- End quote --- So you are gratuitously litigious if a package is delivered earlier than expected? :scared: Good luck with that! :-DD :popcorn: |
| grumpydoc:
Oops - the keyboard here is really not very good |O I meant as a seller anyway. |
| Navigation |
| Message Index |
| Next page |
| Previous page |